41
Before You Call for Service
Problem Solution Guide
NOTE
: See
Common Problems When Using the Bake Mode
on page 15 for problems with cooking food.
Problem
May Be Caused By
What to Do
Nothing works. Control panel is
not lit.
Oven not connected to electrical
power.
Have a licensed electrician connect the oven to
properly wired electrical connection.
Power to oven is off.
Turn on power at circuit breaker or fuse box.
Check for tripped breaker or blown fuse.
Power outage.
Contact power company.
Nothing works/control panel
does not respond. Control
panel is lit.
Control panel locked (
Locked
appears on display).
Touch
CANCEL UPPER
or
CANCEL LOWER
key for 5 seconds to reactivate control panel.
Oven's computer needs to be
restarted.
Touch
HOME
and
BACK
keys for 5 seconds to
restart computer.
Control panel dim or only time
and date is shown.
Oven in “sleep” mode.
Energy saving mode activated. See page 7
to change settings or touch display to reacti-
vate.
Normal screen is missing from
display.
Android operating system is show-
ing.
Touch
Dacor Cooking
or
HOME
to return to
oven
home screen.
Oven will not heat.
Oven setting not correct.
Touch
CANCEL UPPER
or
CANCEL LOWER
,
then follow instructions in
Operating Your
Oven
section.
Oven set for delay start.
Oven will turn on automatically at the preset
time. Touch
CANCEL UPPER
or
CANCEL
LOWER
to return to normal operation.
Attempting to broil with the meat
probe connected.
Broil modes will not work when meat probe is
connected. Disconnect meat probe.
Oven does not self-clean/green
clean.
Oven door not shut tightly.
Check for obstructions. Shut door tightly.
Oven not set properly.
Follow instructions in
Care and Cleaning
sec-
tion.
Meat probe connected.
Oven will not start Self Clean cycle when meat
probe is connected. Disconnect and remove
meat probe.
Oven door will not open.
Oven is set to self clean.
Check display. If
Locked
symbol appears on
display, oven door cannot be opened. Wait for
oven to complete self-clean or touch
CANCEL
UPPER
or
CANCEL LOWER
. Door will unlock
once oven has cooled.
Oven lights will not work.
Oven in Self Clean mode.
Lights do not work when oven is in Self Clean
mode. See page 36.
Oven in Sabbath mode.
Lights do not work when oven is in Sabbath
mode. See page 31.
Light bulbs burned out.
Replace light bulbs.
Oven lights will not turn off.
Light key is set to on.
Touch light key to turn lights off.
Door ajar.
Make sure both doors are completely shut.
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