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Troubleshooting

English

46

 

Troubleshooting

Surface burner

Problem

Possible causes

Action

All burners do not 
light.

The rangetop is unplugged. Make sure the power cord is plugged 

into a live, grounded outlet.

A fuse may have blown; the 
circuit breaker may have 
tripped.

Replace the fuse or reset the circuit 
breaker.

The gas supply is not 
properly connected or 
turned on.

See your rangetop’s Installation 
Instructions.

Surface burners do 
not light.

The control knob is not set 
properly.

Push in the control knob and turn it to 
the Lite position.

•  The burner caps are not 

in place.

•  The burner base is 

misaligned.

•  Clean the electrodes.
•  Put the burner cap on the burner 

head.

•  Align the burner base.

A surface burner 
clicks during 
operation.

The control knob has been 
left in the Lite position.

After the burner ignites, turn the 
control knob to the desired setting; 
if the burner still clicks, contact a 
service technician.

The burners do 
not burn evenly.

Burner components are not 
assembled correctly.

Review pages 

42

-

44

.

Burners are dirty.

•  Clean the burner components.
•  Review pages 

39

40

42

.

Very large or 
yellow surface 
burner flames.

The wrong burner orifice is 
installed.

Check the burner orifice size, and 
contact your installer if you have 
the wrong orifice (LP gas instead of 
natural gas or vice versa).

Содержание DTT48 960 Series

Страница 1: ...User Manual Transitional Rangetop DTT48 960 DTT36 960 DG68 01474A 00...

Страница 2: ...1 Using the rangetop 23 Burners 23 Special rangetop features 24 Ignition 25 Cookware 27 Grates 29 Using the Griddle Additional purchase Accessories 30 Wok grate 31 Using the Smart Connect feature 32 U...

Страница 3: ...English 3 Contents Troubleshooting 45 Checkpoints 45 Warranty and Service 47 Warranty 47 Appendix 50 Model name serial number 50 Open Source Announcement 51...

Страница 4: ...r guidance It provides useful suggestions and remedies prior to calling for service Valuable customer input helps us to continuously improve our products and services so please feel free to contact ou...

Страница 5: ...ersonnel etc About this manual READ THESE INSTRUCTIONS COMPLETELY AND CAREFULLY Important note to the installer Read all instructions contained in these installation instructions before installing the...

Страница 6: ...y precautions you should follow Be sure your appliance is installed and grounded properly by a qualified installer or service technician Make sure the wall coverings around the rangetop can withstand...

Страница 7: ...found to comply within the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a reside...

Страница 8: ...body This device and its antenna s must not be co located or operated in conjunction with any other antenna or transmitter 2 IC Notice The term IC before the radio certification number only signifies...

Страница 9: ...provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance wit...

Страница 10: ...your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier Read all instructions before using this appliance All...

Страница 11: ...in series General safety WARNING To reduce the risk of fire electric shock personal injuries and or death observe the following precautions Do not touch any surface component or mechanism of the appli...

Страница 12: ...rnal temperature of 180 F 82 C Keep the appliance area clear and free of combustible materials gasoline and other flammable vapors and liquids Teach children not to touch or play with the controls or...

Страница 13: ...holders or other flammable materials touch a heating element Do not use a towel or other bulky cloth in place of a pot holder Do not douse a grease fire with water Instead turn off the heat source an...

Страница 14: ...itches or plug in a power cord Do not use any phone in your building Evacuate everyone from the building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructio...

Страница 15: ...lfunctions or breaks down grounding reduces the risk of electric shock by providing a safe path for the current This appliance s power cord has a grounding plug which must be firmly plugged into an ou...

Страница 16: ...two or more people move the appliance Remove all tape and packaging materials After unpacking the appliance remove all accessories from inside and around it Cautiously handle the heavy grates and gri...

Страница 17: ...ar a window do not hang long curtains or paper blinds on that window For the appliance to ventilate properly make sure the appliance s vents are not blocked and that there is enough clearance at the t...

Страница 18: ...hanging cookware turn off the burners Remove food and cookware immediately after cooking Before removing any parts of the burner for cleaning make sure the rangetop is off and completely cool After cl...

Страница 19: ...dry cloth Do not wear loose or hanging garments when using the appliance They could ignite and burn you if they touch a surface burner Never leave plastic items on the appliance Hot air from the vent...

Страница 20: ...36 Model DTT36 960 01 02 03 04 01 Spill tray 02 Surface burners 03 Knob Shower lighting 04 Surface burner knobs 6 pcs 48 Model DTT48 960 01 02 03 04 01 Spill tray 02 Surface burners 03 Knob Shower lig...

Страница 21: ...Overview What s included Parts list DTT36 960 Grate 3 Burner heads 6 and Burner caps 8 WOK Ring The range is supplied with two different types of burner caps brass and porcelain to suit the customer s...

Страница 22: ...English 22 Overview Parts list DTT48 960 Grate 3 Burner heads 6 and Burner caps 8 WOK Ring The range is supplied with two different types of burner caps brass and porcelain to suit the customer s pre...

Страница 23: ...nerates a spark to light the burner when you turn the knob to HIGH The Gaskets under the burners prevent spilled liquids from leaking into the range s internal parts The range comes with two sets of b...

Страница 24: ...Special rangetop features Perma Flame The Perma Flame instant re ignition feature automatically re lights a burner quickly if it goes out With Perma Flame your cooking experience is uninterrupted beca...

Страница 25: ...may cause an orange flame during initial operation This will disappear with further use Small yellow tips on the ends of the flames are normal when using LP gas If a burner does not ignite the ignite...

Страница 26: ...ally Use caution when doing this 1 Hold a long gas grill lighter to the surface burner you want to light 2 Push in the control knob for that burner and then turn it to the Lite position Turn on the gr...

Страница 27: ...the utensil A flame that extends up the sides of the utensil is potentially dangerous When using glass cookware make sure it is designed for rangetop cooking Never leave plastic items on the rangetop...

Страница 28: ...ith uneven cooking performance but is durable easy to clean and resists staining Cast Iron A poor conductor but retains heat very well Enamelware Heating characteristics depend on the base material Gl...

Страница 29: ...y Put the legs of each grate into the corresponding dimples NOTE The grates are heavy Be careful handling the grates NOTE Before installing grates please check the words under the grates The words inf...

Страница 30: ...ns Clean the griddle after each use The information for preheating is as below table Type of Food Preheating time Preheat setting Cook setting Pancakes 8 10 min HI MED HI Hamburgers 15 20 min HI HI Fr...

Страница 31: ...wok grate until the rangetop grates surfaces and wok grate completely cool down When you use the wok with the rangetop or oven the wok grate on the rangetop may become very hot Use oven gloves when pl...

Страница 32: ...electrical interference or if the rangetop is installed where the signal is weak e g far from the Wi Fi source Connecting the rangetop Before you can remotely control your rangetop you must pair it wi...

Страница 33: ...SmartThings app to open the rangetop monitor app Smart Connect on off If you set the Smart Connect to Off mobile devices cannot connect to the rangetop To turn Smart Connect on and off press Smart Con...

Страница 34: ...967I DHD48M967I To connect a hood control rangetop with a hood 1 Download and run the SmartThings app on your smartphone then complete the Smart Connect procedure to connect to the rangetop 2 Follow t...

Страница 35: ...as Bluetooth is enabled If the connection is unsuccessful you cannot monitor and control the hood with the SmartThings app If not connected to the rangetop you can use a Bluetooth connection to pair...

Страница 36: ...mediately 1 Turn off all burners 2 When the grates have cooled sufficiently remove them 3 Clean the rangetop surface with a soft cloth If spills run into gaps in the burner components remove the burne...

Страница 37: ...tems e g steel wool pad sharp scraper abrasive cleaner caustic lye sodium hydroxide which can mar the steel and damage components Do not remove the rangetop surface to clean it The gas lines leading t...

Страница 38: ...stems 2 Clean the knobs in warm soapy water then rinse and dry them thoroughly 3 Clean the stainless steel surfaces using stainless steel cleaner 4 Re attach the knobs in the OFF position to the cont...

Страница 39: ...arm soapy water Do not use steel wool pads or abrasive cleaners 5 Rinse and dry grates and burner components thoroughly 6 7 8 6 Reassemble the burner heads making sure to insert a starter electrode th...

Страница 40: ...s in the burner head if required CAUTION Do not wash any burner parts in a dishwasher Do not use steel wool or scouring powders to clean the burners Brass burner head Brass burner Caps NOTE The brass...

Страница 41: ...e the electrode from the rangetop or burner bases 01 02 01 Metal part Clean this metal part 02 White ceramic part Do not clean this white ceramic part with an emery board You should never be cooking w...

Страница 42: ...enough to touch safely then remove them from the rangetop and wash them with hot soapy water Rinse the grates with clean and dry them thoroughly Reposition the grates securely as instructed earlier i...

Страница 43: ...t left The bottom of the burner head fits inside the top of the burner base 2 Turn the head until it drops into place Twist each head clockwise and counter clockwise slightly to make sure it is proper...

Страница 44: ...and maintenance Care and maintenance NOTE After installing the burners verify that they will work properly Improperly installed components will result in poor ignition or uneven flames as shown in th...

Страница 45: ...ause Action You smell gas The surface burner knob is not in the OFF position and the burner is not lit Turn the burner knob to OFF There is a gas leak Clear all occupants from the room building area I...

Страница 46: ...burner caps are not in place The burner base is misaligned Clean the electrodes Put the burner cap on the burner head Align the burner base A surface burner clicks during operation The control knob h...

Страница 47: ...chase date to qualify for warranty coverage Consumable parts such as filters and light bulbs are not covered and are the responsibility of the purchaser LIMITATIONS OF COVERAGE Service will be provide...

Страница 48: ...ds or other travel expenses Consequential or incidental damage including but not limited to food or medicine loss time away from work or restaurant meals Failure of the product when used for commercia...

Страница 49: ...GINAL PURCHASE IN NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT DACOR SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS AND EX...

Страница 50: ...mber Both the model name and the serial number are labeled on the right side of product For later use write down the information or attach the additional product label located on the top of the produc...

Страница 51: ...sending an email to mailto oss request samsung com It is also possible to obtain the complete corresponding source code in a physical medium such as a CD ROM a minimal charge will be required The fol...

Страница 52: ...olor when used This is a natural reaction of brass when it comes in contact with the gas flame We have also included a set of black porcelain burner caps with this product in case you are concerned ab...

Страница 53: ...acor products Please check one only A T V Cooking Show F Builder B Magazine G Architect Designer C Appliance Dealer Showroom H Another Dacor Owner D Kitchen Dealer Showroom I Model Home E Home Show J...

Страница 54: ...Dacor 14425 Clark Avenue City of Industry CA 91745 Phone 833 353 5483 USA 844 509 4659 Canada Fax 626 403 3130 www dacor com...

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