23
Before You Call for Service
Problem
May Be Caused By
What to Do
Food kept in refrigerator
compartment is frozen.
Refrigerator compartment
temperature set too low.
Reset refrigerator compartment
temperature.
Humidity occurs on
outside of refrigerator or
between doors.
Normal in humid weather. When the humidity is less,
condensation will disappear.
Odor inside refrigerator.
Regular cleaning not
performed.
Clean inside of refrigerator
regularly. See
Care and Cleaning
section.
Some containers or
packaging materials may
cause smell.
Use a different container or different
brand packaging material.
Food is put into
refrigerator in uncovered
containers.
Keep food in closed containers.
Expired food.
Remove food that has expired
dates.
Door does not close.
Food packages are
preventing the door from
closing.
Move packages that are obstructing
door.
Refrigerator door seal
moved.
Move refrigerator door seal back
to correct position. See
Opening
and Closing Doors
in
Operation
section.
Refrigerator not level.
Adjust the feet to balance
the refrigerator.
Adjust feet to balance refrigerator.
Floor is not level or strong.
Make sure floor is level and strong
enough support refrigerator.
Drawers stuck.
The food is touching
ceiling of drawer.
Rearrange food in the drawer.
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