
Further, this Limited Warranty does not cover: (i) any Product or part from which the
serial number has been removed or on which the serial number has been made illegible.
Removing the serial number on any Product or rendering it illegible on any Product will
immediately void the Limited Warranty for that Product; (ii) any damage whatsoever
that occurs during shipment of the Product once the Product has been accepted by the
Purchaser; (iii) any damage whatsoever resulting from any failure to follow operating,
maintenance or environmental instructions contained in any instruction booklet or owner’s
manual available in connection with the Product; (iv) service fees for travel to islands
and remote areas, which include but are not limited to, ferries, toll roads, or other travel
expenses; (v) replacement of house fuses, fuse boxes, or resetting of circuit breakers; (vi)
liability or responsibility for damage to surrounding property including cabinetry, floors,
ceilings and other structures or objects; (vii) the cost of service calls for instructions, for the
correction of installation errors, for customer adjustments that are explained in the Product
owner’s manual, or where the Product operates according to the Product’s specifications.
There may be a service charge for service calls made for issues not covered under this
Limited Warranty; (viii) breakage, discoloration or damage to glass, metal surfaces, plastic
components, trim, paint, or other cosmetic finish caused by improper usage, care, abuse,
or neglect; (ix) except as noted above, consumable parts such as filters and light bulbs are
not covered and are the responsibility of the Purchaser; (x) commercial, business, or rental
use, or any application other than residential consumer use; (xi) colour variation due to
differences in painted parts, kitchen lighting, product placement, and other factors;
We do not warrant or guarantee uninterrupted or error-free operation of the Product.
4.
WHAT ARE THE LIMITATIONS ON IN-HOME WARRANTY SERVICE?
In-home service is subject to availability, and it is not available in all areas of Canada.
In-home service will only be provided if the Product is unobstructed and easily accessible
from floor level to service personnel. If repair cannot be completed during in-home
service or if in-home service is not available in your area, you may be directed to deliver
the Product to a Dacor Authorized Service Center for warranty service. The cost of
transportation of the Product to and from a Dacor Authorized Service Centre shall be paid
by the Purchaser unless we elect to provide that transportation at our discretion.
To receive in-home service, the Purchaser must first contact Dacor Customer Care for
problem determination and service procedures. All in-home warranty repairs must
be performed by a Dacor Authorized Service Center. Valid proof of purchase must be
presented to us at the time that service is requested and before warranty services are
rendered.
When in-home service is not available, the Purchaser must return the Product to a Dacor
Authorized Service Center for analysis. Assistance on where to deliver the Product can be
obtained by contacting our Customer Service center. The cost of transporting the Product
to or from the Authorized Service Center must be paid by the Purchaser.
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