75
DWL-300AP User’s Manual
D-Link Systems, Inc.
Troubleshooting
Troubleshooting
This Chapter provides solutions to problems that can occur during the installation and operation
of the DWL-300AP Managed Wireless Access Point. We cover various aspects of the network
setup, including the network adapters. Please read the following if you are having problems.
Note: It is recommended that you use an Ethernet connection to
configure the
DWL-3200AP .
1. The computer used to configure the DWL-3200AP cannot access the Configuration
menu.
Check that the
Ethernet LED
on the DWL-300AP is
ON
. If the
LED
is not
ON
, check that
the cable for the Ethernet connection is securely inserted.
Check that the Ethernet Adapter is working properly. Please see item 3 (
Check that the
drivers for the network adapters are installed properly
) in this
Troubleshooting
section
to check that the drivers are loaded properly.
Check that the
IP address
is in the same range and subnet as the DWL-300AP. Please
see
Checking the IP Address
in Windows
®
XP
in the
Networking Basics
section of this
manual.
Note: The IP address of the DWL-300AP is 19.168.0.50. All the computers on the network
must have a unique IP address in the same range, e.g., 19.168.0.x. Any computers that have
identical IP addresses will not be visible on the network. They must all have the same subnet
mask, e.g., 55.55.55.0.
Do a
Ping test
to make sure that the DWL-300AP is responding. Go to
Start
>
Run
>Type
Command
>Type
ping 192.168.0.50.
A successful ping will show four replies.
Note: If you have changed the default IP address, make sure to ping the correct IP address
assigned to the DWL-300AP.