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D-Link DSM-510 User Manual

Section 5 - Troubleshooting

1 What kind of files are supported by the DSM-510?

Audio - MP3, WMA, WAV, AIFF, OGG
Video - WMV9, MPEG 1, 2, and 4, AVI, XVID, DVR-MS
Images - JPEG, PNG, BMP, GIF, TIFF

2. What do I need to set up the D-Link’s DSM-510?

You must have a Microsoft Windows

-based home network in place, with at least one Intel

Viiv

™

technology-based PC

or a PC running Microsoft Windows

Vista/XP.

3. What is required to run the server software?

Intel

Viiv

™

technology-based verified PC is required to run the Intel

Viiv

™

media server, or a Windows

Vista/XP PC

with Windows

Media Player 11 installed.

4. How does the D-Link DSM-510 get its files from my computer?

The Intel

Viiv

™

Media Server software on your PC will launch, allowing you to add media files. You may then select

folders that contain music, photos, and videos that you want to play. If you have a PC running Windows

Vista/XP, the

Windows

Media Player 11 software that supports the DSM-510 should already be installed on your Windows

or you can launch the Windows

Update service to download and install it.

Troubleshooting

Содержание DSM-510 - MediaLounge High-Definition Media...

Страница 1: ......

Страница 2: ...er 20 Finalizing Your Wireless Connection without an Intel Viiv Technology Verified Router 21 Finalizing Your Wired Connection 22 Adding a Device without an Intel Viiv Technology Verified Router 23 Ad...

Страница 3: ...vX 73 Time Search 75 Search Filter 76 Intel Viiv Zone 77 Server 78 USB 79 Troubleshooting 80 Wireless Basics 86 Networking Basics 91 Check your IP Address 91 Statically Assign an IP Address 92 General...

Страница 4: ...rsons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying th...

Страница 5: ...will protect you if you observe the following procedures for installation use and servicing This device does not contain any user serviceable parts Carefully read and follow the Manual and Install Gui...

Страница 6: ...ce may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Important Note Radiation Exposure Statement This...

Страница 7: ...difications and or other variations that may occur with the end user s encoded codec files Certain file formats and or features are not accessible from USB drives attached to the USB port Windows Medi...

Страница 8: ...C with Windows Vista XP 1GHz plus processor Memory Size 512MB or above 100MB of available hard drive space and a wireless or Ethernet network TV with Composite Video or HDMI Input Stereo or A V Receiv...

Страница 9: ...your PC Browse music files watch videos and display photos all on your television In addition the DSM 510 lets you access online media content through Intel Viiv Zone with an existing broadband Inter...

Страница 10: ...t for maximum compatibility Support for most popular digital media formats including Microsoft Windows recorded TV files DVR MS Remote controlled TV interface for quick access to your media content Ex...

Страница 11: ...ters at a 45 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position devices so that the signal will travel straight through a wall or...

Страница 12: ...ease see the user manual on the CD for further information Your High Definition Media Player has been designed to work with Intel Viiv technology based PCs which helps you add this device to your netw...

Страница 13: ...otos or video files to the DSM 510 Please continue to the section Windows Media Player 11 Installation on page 26 for more information After configuring Windows Media Player 11 refer to page 15 to con...

Страница 14: ...a device to your home network screen Proceed to page 15 to connect your DSM 510 and power it up for the first time Wireless Connection Connect your DSM 510 please continue to page 15 Select the option...

Страница 15: ...nnections Select one of two ways to connect video to your DSM 510 Connecting the DSM 510 HDMI Plug the HDMI cable into the HDMI connector on the back panel of the DSM 510 Plug the opposite end to the...

Страница 16: ...connector into the S PDIF connector on the DSM 510 and the matching opposite end of the cable to the audio input of your audio system Note This cable is not supplied Composite Audio Video Connector Pl...

Страница 17: ...the network cable connector and attach the other end to a router or hub on your network Network Connections Select one of two ways to connect your DSM 510 to your network Wireless Antenna Attach the...

Страница 18: ...er Navigation Buttons 11 MENU 12 SETUP 13 Color Coded Shortcut Keys 14 USB 15 Stop Play Pause REV FF PREV and NEXT 16 REPEAT 17 SHUFFLE 18 SEARCH 19 INFO 20 SLOW 21 A B 22 L R 1 3 2 4 8 5 6 7 9 11 10...

Страница 19: ...ill automatically detect the correct video signal If you do not have an Intel Viiv technology based PC at this time or if you are connecting the DSM 510 wirelessly and do not have an Intel Viiv techno...

Страница 20: ...r passcode Please memorize or write down this passcode 2 Return to your PC and follow the on screen instructions to complete the addition of your device to the network Click next to continue to the pa...

Страница 21: ...gs click the IP Address Settings button You will see a new screen appear that allows you to manually enter in the values 5 To manually enter the IP address information select NO from Get IP Address an...

Страница 22: ...you will see a screen Congratulating you on a successful connection click OK After you have clicked OK a home page will appear Please return to your PC to complete the addition of your device At the...

Страница 23: ...work Click next and you should notice that the following screen has automatically selected your media device Click next to continue 3 If you are using Windows Vista you have the opportunity to select...

Страница 24: ...e name and type Click next to continue The following screen should have automatically selected your media device Click next to continue If you are using Windows Vista you have the opportunity to selec...

Страница 25: ...the setup of your Intel Viiv Media Library Click finish and return to your DSM 510 unit You should see a menu use your remote control to navigate through the menu Setting Up the Intel Viiv Media Libra...

Страница 26: ...es on the computer with the Windows Media Player 11 software to additional computers that contain files you want to share This method also allows you to share files from computers that cannot run the...

Страница 27: ...hrough Windows Media Player 11 instead In order to share media to your DSM 510 using Windows Media Player 11 you must first allow your media player access in the software Click the down arrow under Li...

Страница 28: ...Section 2 Installation Your device will now have a green check mark Click Apply and then click OK Now you need to add the folders containing media you want shared with your DSM 510 Click on Library an...

Страница 29: ...media you wish to be shared If you have folders in other areas of your hard drive or on other drives in your pc or network you will need to select the Add button and select each folder manually Once y...

Страница 30: ...on Click Close and you are ready to use Windows Media Player 11 as your server You can now return to your TV and select the Server option from the Home page of the D Link DSM 510 or you can press the...

Страница 31: ...your Windows Media Player sharing has been enabled and is showing on your D Link DSM 510 you can select your Music Photos or Videos options in the Home menu or press the hotkeys on your remote contro...

Страница 32: ...f you are using Windows Vista and Media Sharing is disabled follow these steps to enable media sharing Open Windows Media Player 11 Click the down arrow under Library and select Media Sharing Click th...

Страница 33: ...33 D Link DSM 510 User Manual Section 2 Installation Click the Customize button Select Private under Location Type Click the Next button...

Страница 34: ...34 D Link DSM 510 User Manual Section 2 Installation Click the Close button Media sharing should now be accessible from your Windows Vista machine...

Страница 35: ...output type between Digital HDMI and Analog Composite as well as the resolution size Select the audio output type for different audio formats This option allows you to choose the language that the in...

Страница 36: ...Keyboad Input option Use the selection arrows and the ENTER button to select from Numbers Lower lower case alphabet Upper upper case alphabet or Symbol The SHIFT key on your remote control can also to...

Страница 37: ...antenna to connect wirelessly to a server Network Settings Wired LAN Settings Get IP Address IP Address Subnet Mask Default Gateway DNS Server MAC Address Clicking this button will retrieve the IP ad...

Страница 38: ...nnection If you want to configure your device s wireless connection please continue to page 37 Set to Exchange Exchange Remove Pick the wireless access point that you want to exchange connection prior...

Страница 39: ...AN where an accesss point device exists Recommended Displays the Wireless LAN Type as 802 11b g Using the software keyboard input the SSID which should be used by the existing wireless network Select...

Страница 40: ...AC Dolby Digital WMA Auto Volume Control Strength You can choose to output audio in LPCM or have it turned off to the digital output You can choose to output audio in 2 channel or 5 1 for analog You c...

Страница 41: ...automatically Connect to single server USB automatically Resume last screen from standby On startup your DSM 510 will try to access the last media source it was connected to If only one media source...

Страница 42: ...tton on the bottom edge of the device Insert a paperclip while the unit is powered on and hold it in for 10 seconds After 10 seconds remove the paperclip from the pinhole reset button Reset Settings Y...

Страница 43: ...10 through a USB device Download the USB Update Software from http support dlink com Extract and copy the update folder from your PC onto your USB drive Insert the USB drive into the DSM 510 and selec...

Страница 44: ...reless settings on your DSM 510 Note WCN is only available on PCs running Windows Vista and Windows XP with Service Pack 2 installed If you are running Windows Vista on your PC continue to page 44 Go...

Страница 45: ...ur existing wireless network and click Next to continue The wizard provides two methods for setting up a wireless network Select to use a USB flash drive to save your wireless network settings and cli...

Страница 46: ...can choose to use this drive or select another drive Click Next to save your wireless settings to the USB flash drive This may take a few seconds Click Next This screen will appear when the wireless s...

Страница 47: ...r Manual Section 3 Configuration From the device select the option Windows Connect Now Click OK The following screen will appear manually configure your Wireless LAN settings After you ve completed yo...

Страница 48: ...uration Next return to your PC and remove the USB Flash Drive from the DSM 510 and insert it back into the USB port on your PC Click Next to continue Click Next The following screen confirms that your...

Страница 49: ...Configuration Wireless configuration using WCN is now complete The setup wizard will display the devices that have been setup with your wireless network Click Finish Click Finish Windows Connect Now...

Страница 50: ...510 User Manual Section 3 Configuration Windows Connect Now for Vista On your Windows Vista PC open up your Control Panel and select the Network and Internet option Next select the Network and Sharing...

Страница 51: ...he following screen select Set up a connection or network The choose a connection option window will appear Select the Set up a wireless router or access point option and click Next The following scre...

Страница 52: ...t the Create wireless network settings and save to USB flash drive option Enter a passphrase to secure your network and click Next The following screen will provide you with a list of network security...

Страница 53: ...lready have and click Next Plug your flash drive into a USB port on your computer The driver letter will appear in the pull down menu You can choose to use the drive or select another drive Click Next...

Страница 54: ...is screen will appear when the wireless settings have been saved to the USB flash drive Remove the USB flash drive from your PC and insert it into the USB port on the front panel of the DSM 510 From t...

Страница 55: ...figuration The following screen will appear after you ve verified your settings Click OK to continue The following screen confirms that your wireless settings have been applied Click OK Windows Connec...

Страница 56: ...ress the HOME button on the remote control Note If the Intel Viiv technology verified PC is powered down selecting the Intel Viiv Media Server will power it back up to provide access to music photo vi...

Страница 57: ...upport WMA lossless Windows Media Audio file Supported by the Microsoft Windows Media player and some music jukebox programs Also supports WMDRM protected WMA files downloaded from online services and...

Страница 58: ...ks visible in this category simply press Play Select the MUSIC category from the HOME page or click the MUSIC button on the remote control Select a category by using the down arrow and up arrow on the...

Страница 59: ...d select Track 3 clicking on the Play button will play tracks 3 through 10 Creating Music Playlists using 3rd Party Software Use your favorite music software on your PC to create music playlists A pla...

Страница 60: ...the Play button All tracks will be played in the playlist Adding Favorites Click the MENU button on your remote control and you should see the Add Favorite option Highlight the Add Favorite option an...

Страница 61: ...Beethoven Album Beethoven Genre Classical To browse for this track in the track list 1 Select All Music 2 Highlight Ode to joy To browse by artist 1 Select Artist 2 Select Ludwig van Beethoven 3 Selec...

Страница 62: ...n to continuously play individual tracks playlists or groups of tracks within a folder To repeat a track or a group of tracks press REPEAT on the remote control When the the Repeat icon appears in the...

Страница 63: ...unction While your music is playing click the MENU button on your remote control Navigate to theTime Search option and press ENTER see the following image Using your remote control enter the minutes a...

Страница 64: ...ction 4 Operation Podcasts After selecting the Music option from the DSM 510 main menu a new menu will appear Locate and select the Podcast option To add or import a podcast stream use your remote con...

Страница 65: ...p www yourpodcasthere url body opml 2 Once you have added your URL s to the notepad document save the file as Podcasts opml Note Make sure that the save as type is set to All Files and then click Save...

Страница 66: ...on 4 Operation Using your remote control toggle down to the option Add Podcast and select the remote s ENTER button On the following screen enter the URL of the podcast stream by accessing the on scre...

Страница 67: ...Using your remote control toggle to the appropriate letter and press ENTER After you ve completed entering the URL click OK The podcast stream should now appear on the podcast main menu screen Select...

Страница 68: ...nk DSM 510 User Manual Section 4 Operation The following screen will showcase all available streams Use your remote control to toggle and select your option After a selection has been made the file wi...

Страница 69: ...Non alpha channel only Portable Network Graphics standard created in response to limitations in the GIF file format TIFF RGB Does not support CMYK YMC YMCK KCMY Tagged Image File Format is a raster f...

Страница 70: ...tos meaningful names by renaming the files on the PC Most digital cameras number photos sequentially For example rename the photo IM001125 jpg to sunset jpg on your PC The photo will be displayed as s...

Страница 71: ...IC button to return to the list of music tracks You can also play music from your favorite list by pressing the menu key during a photo slideshow and selecting the favorite group with your music If yo...

Страница 72: ...20p DVR MS Recorded TV files from Microsoft Windows Media Center Edition Viewing a Video Once you enter the VIDEO menu you can view your list of videos Use the selection arrows to navigate to the vide...

Страница 73: ...e to view it by following the instructions listed on Pg 72 To create DivX video files using the DivX converter you can simply drag your pre existing video files onto the DivX converter software select...

Страница 74: ...me the file from friendlydevicename divx to friendlydevicename avi Step 10 Share this device from your media server and play it on your DSM 510 to finalize activation How to display my DiVX Registrati...

Страница 75: ...e your video is playing click the MENU button on your remote control Navigate to theTime Search option and press ENTER see the following image Using your remote control enter the minutes and seconds y...

Страница 76: ...ote control to bring up the filter menu Select the Filter option and press ENTER on your remote control The following screen should reveal the filter menu You can search your content for titles albums...

Страница 77: ...Viiv Zone is your gateway to a world of online applications and services and is only made available to Viiv PCs only Click on a category by using the buttons on the left see the following image and br...

Страница 78: ...ection 4 Operation Use the selection arrows and the ENTER button to select a media source for your photos music and video files Server Once the media server is selected you can browse your files that...

Страница 79: ...a USB thumbdrive for viewing Depending on your photo display options your files will either display in a list or as thumbnails Press ENTER to display the image in a full screen and use the up and dow...

Страница 80: ...r software Intel Viiv technology based verified PC is required to run the Intel Viiv media server or a Windows Vista XP PC with Windows Media Player 11 installed 4 How does the D Link DSM 510 get its...

Страница 81: ...C running WMP11 or Windows Media Connect 7 Can I use my Universal remote control No the DSM 510 is not compatible with a universal remote but you can use a remote with learning ability 8 Can I connect...

Страница 82: ...sure your VCR is displaying the appropriate video source You may need to use the Input or Source button on your VCR or VCR s remote control Some VCRs only pass the signal through when they are turned...

Страница 83: ...Verify the folder is shared in the Viiv Media Libary on your Intel Viiv technology verified PC 15 I can t hear any sound when I m playing music Make sure the audio cables are properly connected If the...

Страница 84: ...es the sample rate does not matter unless you come across a file that will not play or appear on your player Use the above procedure to check the file settings for supported rates 19 I created a playl...

Страница 85: ...hat your AVI files are smaller than 2GB AVI files have a limitation of 2GB This is a limitation set in the AVI standard 24 The DSM 510 will not play my WMV files Make sure that your WMV files are not...

Страница 86: ...puter network that transmits and receives data with radio signals instead of wires Wireless LANs are used increasingly in both home and office environments and public areas such as airports coffee sho...

Страница 87: ...at transmit data from point A to point B But wireless technology has restrictions as to how you can access the network You must be within the wireless network range area to be able to connect your com...

Страница 88: ...e house Simple and easy to use Small Office and Home Office Stay on top of everything at home as you would at office Remotely access your office network from home Share Internet connection and printer...

Страница 89: ...u place the router access point in a centralized location within your network for the best performance Try to place the router access point as high as possible in the room so the signal gets dispersed...

Страница 90: ...peer communication using wireless network adapters on each computer such as two or more WNA 1330 wireless network Cardbus adapters An Infrastructure network contains an Access Point or wireless route...

Страница 91: ...un In the run box type cmd and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check...

Страница 92: ...ep 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your...

Страница 93: ...s This tool can be downloaded from http www microsoft com windows windowsmedia format ASFViewer aspx Here is a sample screenshot of the Windows Media ASF Viewer examining a WMV file For AVI WMV OGG MP...

Страница 94: ...with a tool from Microsoft called Movie Maker With this tool you can create and edit video files into Windows Media Video 9 WMV9 format Here is an example of converting a WMV8 file into WMV9 Step 1 V...

Страница 95: ...95 D Link DSM 510 User Manual Appendix C General Appendix Step 3 Select the video file Step 4 Movie Maker will start importing the file...

Страница 96: ...96 D Link DSM 510 User Manual Appendix C General Appendix Step 5 The video file you selected will show up in display Step 6 Drag and drop the video into the bottom panel for editing...

Страница 97: ...97 D Link DSM 510 User Manual Appendix C General Appendix Step 7 Select Save to my computer on the left panel Step 8 Give the new file a name and select the desired location to save it...

Страница 98: ...98 D Link DSM 510 User Manual Appendix C General Appendix Step 9 Select the quality of your new video file Step 10 Once selected Movie Maker will start creating your new video file...

Страница 99: ...User Manual Appendix C General Appendix Step 11 Once completed this screen will show up You can verify the new video file is created in WMV9 format This screenshot shows you both the old file WMV8 and...

Страница 100: ...lume MENU Access the current mode s menu MUSIC Access the Music mode PHOTO Access the Photo mode VIDEO Access the Video mode SERVER Access the Server mode USB Access the USB thumbdrive mode Play Funct...

Страница 101: ...hrough our web site or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 453 5465 D Link Technical Support over the Internet http support dli...

Страница 102: ...r this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid...

Страница 103: ...ee for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software f...

Страница 104: ...return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming What Is Not...

Страница 105: ...OLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT THE MAXIMUM LIABILITY OF D LINK UNDER THIS WARRANTY IS LIMITED TO TH...

Страница 106: ...tructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfe...

Страница 107: ...107 D Link DSM 510 User Manual Version 1 2 September 14 2007 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration...

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