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7. Troubleshooting
The following troubleshooting information can be used to help solve most common problems.
QUESTION RECOMMENDED
ACTION
There is no DIAL tone
1. Check if there are any loose connections.
Nothing is displayed on the
LCD screen
1. Check if the power cord is connected properly.
2. Check if there is proper AC power coming from the power outlet.
Why can’t I dial my friend’s SIP
number?
1. Check Registrar Server Domain Name/IP address and Outbound Proxy Domain Name/IP Address (under
SIP Settings in Configuration Menu). Make sure you have the right Name or IP Address.
2. Check the LCD display on your phone to see if there is a name or number displayed on the screen. If
neither is displayed, use a web browser and access the configuration menu. Make sure the Registrar Server
Domain Name/IP Address is correct.
3. Check the register status under SIP Account Settings in the configuration menu (from a web browser). If
your status is unregistered, it means you do not have a SIP account. Contact your SIP service provider to get
an account.
I accidentally set DSL to enable
and now the phone does not
boot up
Unplug the power cord from the IP phone. Wait 2 seconds and plug the power cord back in the IP phone.
Press and hold the MENU key. The system should bypass boot up and go straight into the phone setup menu.
Modify the phone setting and make sure you save it before you exit.
Why do I get “Can’t Upgrade
Now” screen when I click
[Submit] in the configuration
Make sure you exit setting mode (phonebook, menu, speed dial…) before you click [Submit] in the
configuration menu.
Содержание DPH-150SE
Страница 1: ......
Страница 11: ...10 2 Connecting the IP Phone Connect the IP Phone as shown in the following diagram ...
Страница 29: ...28 z Select Delete and press OK to delete z Press OK again to save the new list on the phone book ...
Страница 41: ...40 6 12 Network NAT NAT mode can be set to ROUTE Mode or Bridge Mode ...