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Version 1.0 

August 14, 2013 

 

 

 

C62 VoIP Phone User 

Manual 

 

  Cortelco 
  1703 Sawyer Road 
  Corinth, MS 38834 
  USA   
  www.cortelco.com 
  Tel: (662)287-5281 
  Fax:(662)287-3889 

 

IP408

5101 Buchan Street, Suite 200, Montreal, Quebec H4P 2R9

Toll Free: 1 866 434 3944  Tel: (514) 664 4719

[email protected]   www.positrontelecom.com

Summary of Contents for IP408

Page 1: ...al Cortelco 1703 Sawyer Road Corinth MS 38834 USA www cortelco com Tel 662 287 5281 Fax 662 287 3889 IP408 5101 Buchan Street Suite 200 Montreal Quebec H4P 2R9 Toll Free 1 866 434 3944 Tel 514 664 471...

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Page 3: ...11 2 INITIAL CONNECTION AND SETTING 11 2 1 CONNECTING THE PHONE 11 2 2 NETWORK SETTINGS 12 2 2 1 PPPoE Mode 12 2 2 2 Static IP Mode 13 2 2 3 DHCP Mode 14 3 BASIC FUNCTIONS 15 3 1 MAKING A CALL 15 3 1...

Page 4: ...6 None 21 5 OTHER FUNCTIONS 21 5 1 AUTO ANSWER 21 5 2 AUTO HANDDOWN 22 5 3 BAN ANONYMOUS CALL 22 5 4 BAN OUTGOING 22 5 5 DIAL PLAN 22 5 6 DIAL PEER 22 5 7 INTERCOM 22 5 8 AUTO REDIAL 23 5 9 CALL COMP...

Page 5: ...ON VIA WEB 29 8 3 1 BASIC 29 8 3 1 1 Status 29 8 3 1 2 Wizard 30 8 3 1 2 1 Static IP 31 8 3 1 2 2 DHCP 31 8 3 1 2 3 PPPoE 31 8 3 1 2 4 Quick SIP Settings 32 8 3 1 3 Call Log 33 8 3 1 4 Language 33 8 3...

Page 6: ...3 6 2 Syslog 68 8 3 6 3 Config Setting 70 8 3 6 4 Update 71 8 3 6 5 Access 73 8 3 6 6 Reboot 74 8 3 7 Security 74 8 3 7 1 WEB FILTER 74 8 3 7 2 Firewall 75 8 3 7 3 Network Address Translation NAT 76...

Page 7: ...Introducing IP408 VoIP Phone IP408 Voice Over Protocol VoIP telephone The IP408...

Page 8: ...istered to a SIP server Volume Adjust the volume by pressing these two keys Redial When off hook this will dial the last called number In stand by mode it will check the Outgoing Call Speaker phone Ac...

Page 9: ...t Port name Description Power switch Input 5V AC 1A WAN 10 100M Connect it to Network LAN 10 100M Connect it to PC Headset Port type RJ 9 connector Handset Port type RJ 9 connector External console in...

Page 10: ...eady red The object is active Fast blinking red The object has failed Off Not subscribed 1 6 2 Programmable key LEDs for Presence LED Status Description Steady green The object is online Slow blinking...

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Page 12: ...IP408 IP408 IP408...

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Page 14: ...ftkey 2 Scroll down to 3 Settings 3 Press OK 4 Scroll down to 2 Advanced Settings 5 Press OK 6 The LCD will display INPUT PASSWORD 7 Input the password default value is 123 8 Press ENTER 9 Scroll down...

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Page 16: ...to put the active call on hold 2 If there is only one call on hold press the Hold softkey to retrieve the call 3 If there is more than one call on hold press the line button and the Up Down button to...

Page 17: ...the Send softkey When the third party phone begins to ring press XFER to complete the transfer NOTE Call waiting and call transfer must be enabled 3 10 3 way conference call 1 Press the CONF softkey d...

Page 18: ...en 2 is the code After saving the above configuration A can dial 2 plus the number for B or C to join B and C s call The prefix can be set to anything the user desires that does not interfere with oth...

Page 19: ...ns Messages can be read in the Inbox Outbox 3 Press Reply to reply to a message Use the 2aB softkey to change the Input Method After entering the reply press OK use the navigation keys to select the l...

Page 20: ...set to various functions The functions are discussed in the following sections The default configuration for each key is None which means the key has not been set for any function To configure any fun...

Page 21: ...d SMS F_LOR Call Back F_POWER Turn Power LED On or Off F_SDTMF Send DTMF F_PREFIX Enter prefix to be dialed Ex Access Code for outside line F_HOTDESKING Clears all SIP information and registers new SI...

Page 22: ...3 Press OK 4 Use LEFT ARROW or RIGHT ARROW to Enable 5 4 Ban Outgoing If this function is enabled the phone cannot make outgoing calls Press Menu Features Ban Outgoing Enter 5 5 Dial Plan 1 Press Menu...

Page 23: ...d ring sound will be passed to a connected headset Press Menu Features Enter Headset Ring Enter 5 11 Power Light This feature enables the power light at the bottom of the phone Press Menu Features Ent...

Page 24: ...Enter 2 There are four sets of keys which can be configured a DSS Keys Keys on the right side of the phone beside the Speakerphone button or Line Keys b Programmable Keys Arrow keys and OK key c Desk...

Page 25: ...ume 1 Press Menu Settings Enter Basic Setting Enter Voice Volume Enter 2 Use LEFT ARROW or RIGHT ARROW to select the desired voice volume from the 9 choices 3 Press Save 4 Use BACK or EXIT to return t...

Page 26: ...choose English or Chinese 3 Press Save 4 Use BACK or EXIT to return to idle screen 7 Advanced Settings 7 1 General For all the items in this section Press Menu Settings Enter Advanced settings Enter a...

Page 27: ...llowing functions 1 Mode Selects whether or not all these codes are active 2 DND 3 Always CFW Always Call Forward 4 Busy CFW Call Forward Busy 5 No Answer CFW Call Forward No Answer 6 Anonymous 7 3 Ne...

Page 28: ...uration parameters while a user with general level can set all configuration parameters except server parameters for SIP or IAX2 Default user with general level Username guest Password guest Default u...

Page 29: ...ill lose the modifications when it is rebooted 8 3 Configuration via WEB 8 3 1 BASIC 8 3 1 1 Status 29 After configuring the IP phone remember to click SAVE under the Maintenance tab If this is not do...

Page 30: ...registration status for the 6 SIP LINES and 1 IAX2 server 8 3 1 2 Wizard Select the appropriate network mode The phone supports three network modes 1 Static The parameters of a Static IP connection m...

Page 31: ...go to Quick SIP Settings 8 3 1 2 2 DHCP After selecting DHCP and clicking NEXT the Quick SIP Settings screen will appear Click Back to return to the Wizard screen Click Next to go to the Summary scree...

Page 32: ...server port usually 5060 Authentication User Login name or Authentication ID Authentication Password SIP password SIP User Phone number Enable Registration Submits registration information Normally ch...

Page 33: ...ing call Duration Duration of the outgoing call Dialed Calls Account protocol and line of the outgoing call 8 3 1 4 Language Field name Explanation Language Set the language of phone English is defaul...

Page 34: ...MAC address of the phone MAC Timestamp Time the MAC address was obtained WAN Settings The phone supports three network modes These are also discussed in Section 2 2 Static Network parameters must be e...

Page 35: ...CP is used 8 3 2 1 3 PPPoE If PPPoE is chosen the screen below will appear Enter the information provided by the ISP Service Name IP Address or name of DSL Server User DSL User Name or Login ID Passwo...

Page 36: ...AN port of the phone Enable Bridge Mode If Bridge Mode is activated the phone will not provide an IP address for the LAN port Instead the LAN and WAN will be part of the same network If this is activa...

Page 37: ...e sent to Ports 2 3 and 4 Chart 2 shows an example with two VLANs indicated by red and blue In this example frames broadcast from Port 1 will only go to Port 2 since Ports 3 and 4 are in a different V...

Page 38: ...Point DSCP SIP DSCP Specify the value of the SIP DSCP in decimal Audio DSCP Specify the value of the Audio DSCP in decimal Enable WAN Port VLAN Enable or Disable WAN Port VLAN WAN Port VLAN ID Specify...

Page 39: ...PS access Before using https an https authentication certification must be downloaded into the phone Default value is 443 To enhance security change this from the default Telnet Port Port for Telnet a...

Page 40: ...bnet Mask of the lease table IP Gateway Network Gateway of the lease table Leased Time Time IP address assignments will persist Unit is minutes DNS Server Address IP address of DNS server Add Click th...

Page 41: ...CP Time If this is enabled phone will synchronize time with DHCP server Primary Server IP address of Primary SNTP Server Secondary Server IP address of Secondary SNTP Server Time Zone Local Time Zone...

Page 42: ...week for DST Day Start and end day for DST Hour Start and end hour for DST Minute Start and end minute for DST Manual Time Settings Enter the values for the current year month day hour and minute All...

Page 43: ...egistered if registered or Unapplied if not registered Server Address SIP server IP address or URI Server Port SIP server port Default is 5060 Authentication User SIP account name Login ID Authenticat...

Page 44: ...ed No answer If there is no answer incoming calls will be forwarded after a specified time Always All incoming calls will be forwarded Forward Number Number to which calls are to be forwarded No Ans F...

Page 45: ...f Code Disable Server Always CFwd as described above Busy CFwd On Code Busy Call Forward On When this function is enabled the server will forward all calls to a designated number if the telephone is b...

Page 46: ...transport protocol TCP UDP or TLS Anonymous Call Edition Set privacy support RFC3323 RFC3325 or none Keep Authentication Enable disable registration with authentication It will use the last authentica...

Page 47: ...gistered if registered or Unapplied if not registered Server Address IAX2 server address Server Port IAX2 server port Default is 4569 Account IAX2 account name for registration Password IAX2 registrat...

Page 48: ...d values are between 60 and 3600 seconds Enable Registration Enable Disable IAX2 registration Enable G 729AB Enable Disable G 729 codec 8 3 3 3 STUN Config STUN support is configured in this page STUN...

Page 49: ...IP This will vary depending on the network SIP Line Using STUN SIP Line Using STUN Select the Line for use with STUN SIP 1 SIP 6 Use STUN Enable Disable STUN on the selected line 8 3 3 4 DIAL PEER Thi...

Page 50: ...Example 3 Addition Two examples are shown In the first case it is assumed that 0 must be dialed before any 11 digit number beginning with 13 In the second case it is assumed that 0 must be dialed bef...

Page 51: ...g with then take place whenever these digits are dialed Prefix mode supports a maximum of 30 digits Destination Set Destination address This is optional For a peer to peer call enter the destination I...

Page 52: ...be replaced by the alias number Dial 0106228 The SIP1 server will receive 86106228 If the dialed phone number starts with the digits in the Phone Number box the phone will send out the dialed phone nu...

Page 53: ...er types Handset Input Volume Handset Microphone volume 9 levels Handset Output Volume Handset receiver volume 9 levels Speakerphone Volume Speaker volume in hands free mode 9 levels Ring Volume Ringe...

Page 54: ...enabled Semi Attended Transfer is allowed Enable Auto Handdown If enabled in speakerphone mode the phone will automatically hang up and return to idle when the distant party terminates the call In han...

Page 55: ...utgoing If enabled no outgoing calls can be made Enable Call Waiting If enabled notifies user of a second call during a call Caller ID of the new caller will be displayed Press HOLD button to place ex...

Page 56: ...P address of the server for the Action URL messages described below Push XML Server IP address for XML server which can send display content to the phone Enable Call Waiting Tone Enables audible notif...

Page 57: ...the server after the specified time 4 User Defined Customized rules created by the user There is a special feature in the dial plan for the case where the user must dial an access code to get an exte...

Page 58: ...ated by commas or a list of digits Match any single digit that is dialed Match any arbitrary number of digits including none Tn A time out period before digits are sent of n seconds in length n is man...

Page 59: ...59 8 3 4 4 CONTACT Enter the name phone number and ring type for each contact here Field Name Explanation Phonebook Tables Group Dropdown box to select group Name Contact name...

Page 60: ...ml file Export CSV Export contacts to csv file Export VCF Export contacts to vcf file Group Option Group Lists existing groups Name Enter name for new group Ring Type Ring type for group Blacklist Set...

Page 61: ...k Name Phonebook name displayed on the phone Server URL Server url of the remote phonebook SIP Line SIP line for the remote phonebook Authentication Authentication mode for remote phonebook User passw...

Page 62: ...able Line keys with LEDs The 4 directional arrow keys and the OK button are also programmable This screen also sets the LCD contrast and enables the backlight For additional DSS Function buttons up to...

Page 63: ...Line Seize a programmed line SIP1 SIP2 IAX2 Memory Key See Section 4 9 1 URL Directly access a remote XML phonebook Value Parameters associated with the function For example The digits to be dialed b...

Page 64: ...64 8 3 5 2 Softkeys Configure the functions performed by the softkeys under the LCD in various phone operating modes...

Page 65: ...have the same capabilities as the Function Keys 8 3 6 Maintenance 8 3 6 1 Auto Provision The phone supports PnP DHCP and Phone Flash to obtain configuration parameters They will be queried in the foll...

Page 66: ...66...

Page 67: ...for FTP HTTP HTTPS If this is blank the phone will use anonymous Password Password for configuration server Used for FTP HTTP HTTPS Config Encryption Key Encryption key for the configuration file Comm...

Page 68: ...pdate 2 Update after reboot update only after reboot 3 Update at time interval update at periodic update interval TR069 Settings Enable TR069 Enable Disable TR069 configuration ACS Server Type Select...

Page 69: ...dition 6 Informational Normal daily messages 7 Debug Debug messages normally used by system designer This level can only be displayed via telnet Syslog Configuration Field Name Explanation Syslog Sett...

Page 70: ...immediately Backup Configuration Save the phone configuration to a txt or xml file Please note to Right click on the choice and then choose Save Link As Clear Configuration Logged in as Admin this wil...

Page 71: ...TP TFTP server address for download upload The address can be IP address or Domain name with subdirectory User FTP server Username for download upload Password FTP server password for download upload...

Page 72: ...P TFTP server The configuration will be effective after the phone is reset 4 Phone book export vcf csv xml Upload the phonebook file to FTP TFTP server It can then be named and saved 5 PhoneBook impor...

Page 73: ...he password must be only digits User Settings This table shows the current user accounts Add User User Set User Account name User Level There are two levels Root user can modify the configuration Gene...

Page 74: ...When the web filter is enabled only the IP addresses between the start IP and end IP can access the phone Field Name Explanation Start IP Address Beginning IP Address for MMI Filter End IP Address En...

Page 75: ...ecify if the current rule is input or output Deny Permit Specify if the current rule is Deny or Permit Protocol Filter protocol type TCP UDP ICMP IP Port Range Set the filter Port range Src Address Se...

Page 76: ...and port information in transition from a private to a public network NAT allows the use of one public address to support many private addresses DMZ Configuration Servers in a network most vulnerable...

Page 77: ...network while a firewall controls the traffic between the DMZ servers and the internal network clients The following chart describes the network access control of DMZ Application Layer Gateway ALG Set...

Page 78: ...conditions traffic through the phone NAT may not reach 100M 8 3 7 4 VPN The phone supports remote connection via VPN It supports both Layer 2 Tunneling Protocol L2TP and OpenVPN protocol This allows u...

Page 79: ...ecurity File Browse to the security file to be updated Click the Update button to update Delete Security File Select Security File Select the security file to be deleted Click the Delete button to Del...

Page 80: ...peration Temperature 0 40 Relative Humidity 10 65 CPU Broadcom SDRAM 16MB Flash 4MB Dimension L x W x H 295 295 175mm Weight 1 5kg 9 1 2 Voice Features Supports 6 SIP servers Supports RFC3261 Codecs G...

Page 81: ...ard Call Transfer Blind Attended Hold Call Waiting 3 Way Conference SMS Remote Pickup Join Call Redial Unredial Multi line Intercom BLF Presence Push to talk Auto Redial Call Back Call control feature...

Page 82: ...rts DSS Consoles 5 Max Keypad Lock with Emergency Call Customized LCD logo as screensaver Ring Tone via Headset or Speaker Customized Signal Tone Parameters Time Display 12 24 Hour Support Daylight Sa...

Page 83: ...Trace Route Telnet Client 9 1 4 Maintenance and management Firmware Upgrade POST HTTP FTP TFTP HTTPS Configuration Web Telnet Phone Keypad Two Account Levels Multi Language Support English Chinese Sp...

Page 84: ...84 9 2 Digit character map table Keypad Character Keypad Character 1 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i 5 J K L j k l 0 6 M N O m n o...

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