Alcatel TRU 5065N Quick Start Manual Download

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English - CJB34NBALAAA

Quick Start Guide

alcatel would like to thank you for your purchase. We hope you will
enjoy your high-quality mobile communication experience.

For more information about your phone or to download the complete
user manual version, please visit www.alcatelonetouch.us.

5065N

Summary of Contents for TRU 5065N

Page 1: ...tel would like to thank you for your purchase We hope you will enjoy your high quality mobile communication experience For more information about your phone or to download the complete user manual version please visit www alcatelonetouch us 5065N ...

Page 2: ...ur body either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements Note that the product may be transmitting even if you are not making a phone call Table of Contents 1 Your mobile 3 2 Text input 16 3 Phone call 17 4 Contacts 19 5 Messaging 20 6 Email 21 7 Getting connected 22 8 Google Maps 24 9 Goog...

Page 3: ...3 1 Your mobile 1 1 Keys and connectors Micro USB Connector Front facing Camera Headset connector Proximity Light Sensor Home key Touch screen Back key Menu key LED indicator Microphone ...

Page 4: ... or to close a dialog box options menu the notifications panel etc Home key From any application or screen touch to return to the Home screen Touch and hold to open Google Now Menu key Touch to view recently used applications Touch to close any application Touch the brush icon on the bottom of the screen to close all applications ...

Page 5: ...o capture a screenshot Press and hold the power key for 8 seconds to power off or hold it for 10 seconds or more to force reboot Volume Keys In call mode adjusts the earpiece or headset volume In Music Video Streaming mode adjusts the media volume In general mode adjusts the ringtone volume Mutes the ringtone of an incoming call In camera mode press Volume up or down key to take a photo ...

Page 6: ...e SIM is correctly inserted To remove SIM card push the top of SIM card from opening and pull out card Your phone only supports micro SIM card Do not attempt to insert other SIM types like mini and nano cards otherwise you may damage your phone Removing or installing microSD card Insert microSD card into microSD compartment shown above with gold contacts facing down Ensure SIM is correctly inserte...

Page 7: ...ne instead store PIN in a location that is accessible without using phone Set up your phone for the first time The first time you power on the phone you should set the following options Scroll up or down to select the phone s language then touch Select an enabledWi Fi then touch NEXT otherwise touch SKIP Touch to set up Date time Enter the name to allow the phone to personalize some applications t...

Page 8: ...screen Applications tab Touch to enter applications menu Status bar Status Notification indicators Touch and drag down to open the notifications panel Favorite applications tray Touch to enter the application Touch and hold to move or change applications Search bar Touch to enter text search screen Touch to enter voice search screen The Home screen is provided in an extended format to allow more s...

Page 9: ...rough the applications images web pages etc Flick Flick to scroll move through screens or lists faster Pinch Spread Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better view 1 3 2 Status bar From the status ba...

Page 10: ...4G in use Headset connected 4G LTE connected No SIM card installed 4G LTE in use Vibrate mode Signal strength Battery is very low Wi Fi is on Battery is low Connected to a Wi Fi network Battery is partially drained Airplane mode Battery is full No signal Battery is charging Alarm is set GPS is on Bluetooth is on ...

Page 11: ...ngouts message Uploading data New voicemail Download finished Upcoming event Select input method Screenshot captured An open Wi Fi network is available Both USB tethering and portable hotspot are on Phone is connected via USB cable USB tethering is on System update available Portable Wi Fi hotspot is on Carrier data use threshold approaching or exceeded More notifications are hidden Wi Fi Calling ...

Page 12: ...s panel Touch and drag up to close it From the Notifications panel you can open items and other reminders indicated by notification icons Touch to clear all event based notifications other ongoing notifications will remain Touch to switch to the quick settings panel Quick Settings panel Drag down and touch the Notifications panel to open the Quick Settings panel Enable or disable settings or chang...

Page 13: ...re if you need assistance see General Information section for contact information 1 3 4 Lock screen quick launch icons The phone has quick access to five apps from lock screen by default Send text message Send email Take a selfie Calculator Add Note You can customize these lock screen quick launch icons by following steps below To use quick launch icons on lock screen 1 Press the Power key to ligh...

Page 14: ...he five displayed in color at top of list are selected by default To edit shortcuts and order displayed on phone hold down icon next to preferred shortcut and drag to preferred location among top five shortcuts The shortcut at lowest position in color will be removed and disabled by turning gray Hold down icon and drag to preferred location ...

Page 15: ... and hold the item to be removed to activate the Move mode drag the item up to the top of the icon and release after the item turns red Create folders To improve the organization of items shortcuts or applications on the Home screen you can add them to a folder by stacking one item on top of another To rename a folder open it and touch the folder s title bar to input the new name Wallpaper customi...

Page 16: ... function touch Settings Display When device is rotated and select Stay in portrait view 2 1 1 Keyboard Touch to switch between symbol and numeric keyboard Touch hold to change keyboard Touch to enter text or numbers Touch to input comma touch hold to show input options Touch to switch abc Abc mode Touch hold to switch abc ABC mode 2 2 Text editing You can edit the text you have entered Touch and ...

Page 17: ...mber from the keyboard directly and touch to place the call or select a contact from CONTACTS or RECENT by sliding page or touching tabs then choose your preferred contact to make the call Touch to send message to the previewed number Touch to call the previewed number Slide to access the RECENT and CONTACTS Touch to hide display keyboard The number you entered can be saved to Contacts by touching...

Page 18: ...n you receive a call Slide the icon to the right to answer Slide the icon to the left to reject Slide the icon upwards to reject the call by sending a preset text message To mute the ringtone volume of an incoming call press the Volume up down key or turn the phone over when the Settings Gestures Turn over to mute option is activated ...

Page 19: ...ge or Share visible contacts To Import Export a single contact from to your SIM card select the contact you want to import export and touch the icon to confirm To import export all contacts from to your SIM card touch the icon and then the icon to confirm You can share a single contact or contacts with others by sending the contact s vCard to them via Bluetooth Gmail etc Touch a contact you want t...

Page 20: ... whole message thread Touch hold to activate delete mode Sending a text message Enter the mobile phone number of the recipient in the To bar or touch to add recipients and touch the Send message bar to enter the text of the message When finished touch to send the text message An SMS of more than 160 characters will be charged as several SMS Specific letters accent will also increase the size of th...

Page 21: ...unt settings screen to enter settings manually Alternatively you can touch MANUAL SETUP to directly enter the incoming and outgoing settings for the email account you are setting up Enter the account name and display name in outgoing emails To add another email account you can touch the icon and Settings Touch Add account to create To create and send emails Touch the icon from the Inbox screen Ent...

Page 22: ...one even without a SIM card inserted To turn Wi Fi on and connect to a wireless network Touch Settings Wi Fi Touch the switch to turn Wi Fi ON OFF The detailed information of detectedWi Fi networks is displayed in the Wi Fi networks section Touch a Wi Fi network to connect If the network you selected is secured you are required to enter a password or other credentials you can contact the network o...

Page 23: ...ally connected Before using MTP make sure that the driver Windows Media Player 11 or higher version has been installed To locate data you have transferred or downloaded in your internal storage Touch to open the applications menu Touch File Manager All data you have downloaded is stored in the File Manager Here you can view media files videos photos music and others rename files install applicatio...

Page 24: ...s to choose from to determine the location High accuracy Battery saving and Device only 8 1 2 Open Google Maps and view My Location Touch from the Home screen then touch Maps Touch the icon on the map to view My Location The map will then center on a blue dot surrounded by a blue circle Your actual position is within the blue circle To move the map drag it with your finger To zoom in and out of a ...

Page 25: ...your search results will appear on the map as red dots You can touch one to show a label Touch to enter the search place Touch to show more information 8 3 Get driving public transport or walking directions 8 3 1 Get suggested routes for your trip Touch the icon from the Maps screen Touch the enter bar to edit your start point by one of the following methods entering an address or using My Locatio...

Page 26: ...sted routes will appear in a list Touch any routes to view their respective detailed directions Touch the icon for route options to avoid motorways and tolls when choosing to drive by car or for editing the departure and arrival time when using public transport 8 4 Share a location Long press a location on a map Touch the information at the bottom then touch the icon to share the location ...

Page 27: ...ss Google Play Store a screen with terms of service pops up for your attention Touch the Menu key then touch Help to enter the Google Play Store help page for more information on this function 9 1 Locate the item you want to download and install The Google Play Store home page provides several ways to find applications It showcases applications and games in categorized listings Touch the icon at t...

Page 28: ...s screen from which you can read its description overall rating or comments view developer s information etc Touch Install to preview the functions and data the application can access on your phone if you install it Touch Accept The progress of the download will show on the details screen touch to stop downloading the item You can also access this screen through the Notification panel After downlo...

Page 29: ...of service link and read the document When finished touch the Back key Mark the checkbox if you agree with the terms of service Touch the Buy now at the bottom of the screen When finished Android downloads the application To request a refund If you are not satisfied with the application you can ask for a refund within 15 minutes of the purchase Your credit card will not be charged and the applicat...

Page 30: ...nstall for a refund touch Refund and finally touch OK to confirm Auto update Touch and Settings Auto update apps to enable this function To auto update one specific application mark the checkbox of Do not auto update apps Auto Update apps at any time or Auto update apps over Wi Fi only from the details screen Rate and review Open the details screen for an application touch the stars under Rate thi...

Page 31: ...of the settings that you configure with the Settings application If you deactivate this option you stop backing up your settings and any existing backups are deleted from Google Servers 11 Factory data reset To activate factory data reset Touch Settings Backup reset Factory data reset Touch the RESET PHONE Resetting the phone will erase all of your personal data from internal phone storage includi...

Page 32: ...rmation to your destination Download more applications from the Google Play Store and more For more information about these applications please check the online user manual at www alcatelonetouch us 12 2 Internal storage Touch Settings Storage to display the amount of internal phone storage used by the operating system its components applications including those you downloaded permanent and tempor...

Page 33: ...onic systems such as ABS anti lock brakes or airbags To ensure that there is no problem do not place your mobile phone on top of the dashboard or within an airbag deployment area check with your car dealer or the car manufacturer to make sure that the car s electronic devices are shielded from mobile phone RF energy CONDITIONS OF USE You are advised to switch off the mobile phone from time to time...

Page 34: ...reate an allergic reaction Always handle your mobile phone with care and keep it in a clean and dust free place Do not allow your mobile phone to be exposed to adverse weather or environmental conditions moisture humidity rain infiltration of liquids dust sea air etc The manufacturer s recommended operating temperature range is 10 C 14 F to 55 C 131 F the max value depends on device materials and ...

Page 35: ...usculoskeletal disorders Take a minimum of a 15 minute break every hour of game playing If your hands wrists or arms become tired or sore while playing stop and rest for several hours before playing again If you continue to have sore hands wrists or arms during or after playing stop the game and see a doctor PROTECTYOUR HEARING To prevent possible hearing damage do not listen at high volume levels...

Page 36: ... environment so that their components can be reused In European Union countries These collection points are accessible free of charge All products with this sign must be brought to these collection points In non European Union jurisdictions Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities i...

Page 37: ...using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the mobile phone while operating can be well below the maximum value This is because the mobile phone is designed to operate at multiple power levels so as to use only the...

Page 38: ...e equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Chang...

Page 39: ...apsTM Gmail TM YouTube Android Market Google Latitude TM and Hangouts TM are trademarks of Google Inc You have purchased a product which uses the open source http opensource org programs mtd msdosfs netfilter iptables and initrd in object code and other open source programs licensed under the GNU General Public License and Apache License We will provide you with a complete copy of the correspondin...

Page 40: ...ter com alcatel1touch Hotline Number In the United States call 855 368 0829 for technical support On our Internet site you will find our FAQ Frequently Asked Questions section You can also contact us by e mail to ask any questions you may have An electronic version of this user guide is available in English and other languages according to availability on our server www alcatelonetouch com us Your...

Page 41: ...d holder If your phone does not have a removable battery check the box label or phone settings to locate the serial number Your choice of MetroPCS plan and services including unlimited data talk and text plans Install the battery if applicable and SIM card in your new phone by following the step by step instructions in this phone s User Guide Once your phone is powered up dial 1 888 8metro8 1 888 ...

Page 42: ...llet Sign up for MyAccount through metropcs com and create your own secure eWallet where you can safely store cards for quick payment and set up auto pay Text to Pay The secure and easy way to pay your monthly MetroPCS service Register your credit or debit card with the MetroPCS eWallet service and simply respond to a text from PAYNOW 729699 to pay Not available at all locations MyMetro Manage you...

Page 43: ...or services may incur separate additional charges and or require a qualifying data plan or access toWi Fi connection DataTop Up purchase provides an additional 1GB of high speed data Data Top Up allotments may only be used during the Billing Cycle in which they were purchased Abnormal Usage Service may be slowed suspended terminated or restricted for misuse abnormal use interference with our netwo...

Page 44: ...ected us as your wireless carrier OurTerms and Conditions of Service are available at https www metropcs com terms conditions terms conditions service html TheseTerms and Conditions of Service apply to all devices and wireless services provided by us to you and consist of several parts which may be amended from time to time In the event that the terms and conditions relating to a feature you may h...

Page 45: ...8 1 888 863 8768 Billing for Premium andThird Party Services California Residents Only Certain parties besides MetroPCS have the ability to place charges on your bill for premium services You may access these services and authorize the placement of charges on your bill through your phone or online account MetroPCS also provides customers at no additional cost with the ability to restrict the place...

Page 46: ... States The limited warranty for your wireless device will be voided if any of the following conditions occur Non compliance with the instructions for use or installation or with technical and safety standards applicable in the geographical area where your phone is used Connection to any equipment not supplied or not recommended by TCL Communication Ltd Modification or repair performed by individu...

Page 47: ...the need to send your wireless device in for service In the case that your wireless device is no longer covered by this limited warranty due to time or condition you may utilize our out of warranty repair options Electronic Recycling For more information on Electronic Recycling please 1 Visit ALCATEL ONETOUCH Electronic Recycling Program website at http www alcatelonetouch us electronic recycling ...

Page 48: ...abroad check that the voltage input is compatible My phone cannot connect to a network or No service is displayed Try connecting in another location Verify the network coverage with your service provider Check with your service provider that your SIM card is valid Try selecting the available network s manually Try connecting at a later time if the network is overloaded My phone cannot connect to t...

Page 49: ...our service provider Your caller has concealed his her name or number I cannot find my contacts Make sure your SIM card is not broken Make sure your SIM card is inserted properly Import all contacts stored in SIM card to phone The sound quality of the calls is poor You can adjust the volume during a call by pressing the Volume Up Down key Check the network strength Make sure that the receiver conn...

Page 50: ...debugging in USB connection options Make sure that you re using the right cable from the box I am unable to download new files Make sure there is sufficient phone memory for your download Check your subscription status with your service provider The phone cannot be detected by others via Bluetooth Make sure that Bluetooth is turned on and your phone is visible to other users Make sure that the two...

Page 51: ...will make your phone return to normal temperatures ALCATEL is a trademark of Alcatel Lucent and is used under license by TCL Communication Ltd Copyright 2016 TCL Communication Ltd All rights reserved TCL Communication Ltd reserves the right to alter material or technical specification without prior notice All Signature ringtones embedded in this phone have been composed arranged and mixed by NU TR...

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