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Troubleshooting

A network can be simple to install and maintain. However, occasionally something
might go wrong. The best approach to troubleshooting network problems is to start
at the very simplest level and work your way up.

Verify Each Computers Identification

If more than one computer on your network has the same "Computer Name,"
communications may be negatively affected. Also, each computer must have the
same "Workgroup" name to communicate properly. Use the steps in Networking
Basics to ensure that each computer on your network has a unique "Computer
Name" and identical "Workgroup."

Verify Network Adapter Installation

If your Network Adapters were not properly installed, including the Network
System Software or device drivers, your network will not function properly. Use
these steps to verify that your Network Adapter are properly installed:

1.

Double-click

the "System" icon in the Control Panel.

2. Select the "Device manager" tab on top of the "System Properties" dialog box.
3.

Double-click

"Network adapters" if you do not see any items branching out.

You should see "D-Link DFE-538TX Fast Ethernet PCI Adapter branching out
after double-clicking "Network adapters."

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Содержание DFE-538TX

Страница 1: ...DFE 538TX Fast Ethernet Adapter for PCI Bus User s Guide Rev 07 Aug 2002 Printed in Taiwan ...

Страница 2: ...res 5 Wake On LAN 5 Connecting the WOL Cable 6 Flow Control 7 Networking Basics 8 Computer Identification 8 Sharing Files 10 Sharing Printers 15 Assigning a Static IP Address 21 Networking with Windows 2000 24 Configuring Your Network Settings 24 Configuring your Network Identification 25 Configuring the IP Address for TCP IP 28 Sharing Drives 31 ...

Страница 3: ...ify Network Adapter Installation 42 Verify Cable Connections 44 Understanding Indicators 44 Diagnostics and Checking Communications 44 Pinging your DFE 538TX Card 45 Running Diagnostics on a Network Adapter 47 Specifications 51 D Link Offices 53 LIMITED WARRANTY 54 FCC Certifications 59 Registration Card 61 ...

Страница 4: ...e is designed to help you network two computers running Windows 95 98 Me 2000 XP and 2003 in a peer to peer configuration Yet the standards compliant DFE 538TX gives you the flexibility to expand and customize your Ethernet Fast Ethernet network at will The Ethernet standard allows you to connect computers and devices at speeds up to 10 Mbps Fast Ethernet allows speeds up to 100 Mbps A Dual Speed ...

Страница 5: ...2 Contents of Package 1 DFE 538TX Fast Ethernet Adapter 2 Drivers 3 User s Manual 4 Quick Install Guide DFE 538TX Fast Ethernet Adapter Package Contents ...

Страница 6: ...al 10Mbps Ethernet is providing good service For upgrading Fast Ethernet is the clear choice in terms of cost effectiveness as well as convenience and smoothness in transition Category 5 cabling is required for 100Base TX Fast Ethernet in order to provide full duplex operation Full duplex 100Base TX operation allows simultaneous transmission and reception both at 100Mbps thus providing service pot...

Страница 7: ...efer The two devices involved in the auto negotiation will be the DFE 538TX Adapter serving your station installed in your computer and the switch through which it is connected to the LAN The options to be negotiated between the DFE 538TX and its supporting switch includes Ethernet type 100BASE TX Fast Ethernet or 10BASE T Ethernet and duplex mode half duplex being one way at a time or full duplex...

Страница 8: ...ds on the CPU The adapter s controller function provides the additional benefit of reduced command processing overhead The working relationship between a DFE 538TX adapter and main memory working in Bus Master mode is powered by the Bridge Memory Controller of the PCI bus This reduces the CPU role in network operations thus freeing the CPU to service other tasks with resulting improvement in overa...

Страница 9: ...t fit the WOL Cable or does not have 3 pins do not attempt to force a connection or alter the components to fit Doing so could permanently damage your computer The WOL function is system dependent in addition to the following instructions you may need to download WOL software from INTEL or another manufacturer s website Please consult your computer s manual for specific BIOS settings The WOL Cable...

Страница 10: ...ual for more information regarding the CMOS Setup Utility and BIOS settings Flow Control The DFE 538TX implements IEEE 802 3x compliant flow control for full duplex which provides traffic management functions for full duplex operation Flow control allows for enhanced full duplex operation with switches When operating at full duplex requiring a direct connection to a switch and the switch s data bu...

Страница 11: ...e a comprehensive guide to networking it is just an outline of a few networking basics If you installed your DFE 538TX on computers running Windows 95 you got an opportunity to give each computer a name during the installation of the network system software If you had previously given your Windows 95 computers names or if you are using Windows 98 you may need to verify that each computer has a uni...

Страница 12: ...fusion will result The computer s name should be 15 or fewer characters with no spaces 3 Type the workgroup name this computer will be a part of in the Workgroup box All of the computers on your network should have an identical Workgroup name 4 The Computer Description box is optional You may enter a description that will help you identify this computer on your network Then click OK 5 Repeat this ...

Страница 13: ...puter You will be able to specify particular folders or disk drives to share and even password protect them The steps below will enable you to share specific files and folders with other computers on your network 1 On your Desktop right click the icon Network Neighborhood and select Properties from the context menu ...

Страница 14: ...11 This dialog box is where you will configure most of your computers network settings It is also available through the Network icon in the Control Panel 2 Click the File and Print Sharing button ...

Страница 15: ...o my files 4 Click OK on the File and Print Sharing dialog box 5 Click OK on the Network dialog box 6 Provide the Windows 95 98 installation CD or diskette s if prompted or direct Windows to the proper location of the installation files Reboot if prompted ...

Страница 16: ...CD ROM drive so your other computer that does not have one can read CD s Both of these processes are the same Only the disk drives and folders that you specifically identify as shared will be accessible to other computers on your network 8 Find the disk drive or folder you want to share with Windows Explorer or the My Computer icon on your desktop 9 Right click on the disk drive or folder icon and...

Страница 17: ...u to apply a level of security to your shared disk drives and folders Another computer user will be required to enter the password you designate here before accessing the disk drive or folder Two passwords are used to give two levels of security or access to others on the network using the Depends on Password setting Leaving the Password boxes empty gives everyone on the network access to the disk...

Страница 18: ...ws to map this network drive each time you start your computer Sharing Printers Sharing a printer connected to one computer with other computers on your network can be very convenient allowing you to print from any computer on the network The steps below will enable you to print with other computers on your network ...

Страница 19: ...Print Sharing 2 Select I want to be able to allow others to print to my printer s 3 Click OK on the File and Print Sharing dialog box 4 Click OK on the Network dialog box 5 Provide the Windows 95 98 installation CD or diskette s if prompted or direct Windows to the proper location of the installation files Reboot if prompted ...

Страница 20: ...17 6 You may now share any installed printers connected to this computer with other computers on your network ...

Страница 21: ... and Password are optional Click OK 9 Shared printers become Network Printers for other computers on the network For a computer to access a Network Printer the device driver or software for that printer must be installed and pointed to the proper location of the printer This is done much the same way you installed the printer on the computer it is connected to 10 Go to a computer that does not hav...

Страница 22: ...Wizard will appear Click Next 13 Choose Network printer Click Next 14 Now you will identify the location of the Network Printer If you know the name of the computer and the share name of the printer you can type it into the Network path or queue name box However it is easier to click ...

Страница 23: ...ormally 15 You may now use the Network Printer as if it was connected directly Note the computer that the printer is connected to must be ON to use the printer If you find this inconvenient devices known as Network Print Servers are available from multiple vendors including D Link A Network Print Server would allow you to directly connect your printer to your network ...

Страница 24: ...ning a Static IP Address Follow these steps to configure your DFE 538TX card for networking 1 Go to Start Settings Network and Dial up Connections 2 Right click on Local Area Connection then click on Properties ...

Страница 25: ...hange from Obtain an IP address automatically to Use the following IP address 5 Specify your IP address as 192 168 0 5 and your Subnet mask as 255 255 255 0 and click OK The IP address shown is an example You can substitute another IP address as long as it is unique and follows the same format as the one shown in the example ...

Страница 26: ...ss 6 Assign a different IP Address to computer B 192 168 0 10 the last number changed from number 5 to number 10 It is recommended that you begin numbering your computers by changing the last digit from 5 to 10 for computer B The Subnet mask will always be the same as computer A with 255 255 255 0 7 After entering the IP address and Subnet mask click OK and close the TCP IP Properties Box Note Win...

Страница 27: ...follow the instructions for installing and configuring protocols You cannot network your computers until the protocols are installed and properly configured Your network Identification is the unique name given to each computer on your network The names shown in the screen shots are only examples The names you choose must be unique to each computer The names assigned in this step are the names that...

Страница 28: ...25 Configuring your Network Identification Follow these steps to configure your DFE 538TX card for networking 1 Go to Start Settings Control Panel 2 Double click on the System icon ...

Страница 29: ...26 3 Select the Network Identification tab and then click Properties ...

Страница 30: ...e membership of the Workgroup you are configuring The Computer name can be any name you wish to call your PC Each PC will need to have a unique computer name The Workgroup name will need to be the same for both PCs Click OK Click OK in the System Properties window ...

Страница 31: ...ng the IP Address for TCP IP Follow these steps to configure your DFE 538TX card for networking 8 Go to Start Settings Network and Dial up Connections 9 Right click on Local Area Connection then click on Properties ...

Страница 32: ...29 10 Highlight Internet Protocol TCP IP and then click Properties ...

Страница 33: ...can substitute another IP address as long as it is unique and follows the same format as the one shown in the example Note Repeat this step for each computer that will be added to this network Make sure that the IP address is unique for each computer The first computer is computer A and uses the IP address of 192 168 0 1 with Subnet mask of 255 255 255 0 The last number in Computer B s address wil...

Страница 34: ...ows 2000 does not have to reboot to activate the changes in IP addresses However it is always a good idea to reboot after making changes to Network Settings Sharing Drives Follow these steps to share a hard drive 1 Log in as a member of the Administrators Server Operators or Power Users groups You cannot make the necessary changes and configurations unless you are logged in as a member of one of t...

Страница 35: ...Drive Properties Window Select Share this folder and click New Share 5 In the New Share box name the drive as you would like it to appear in My Computer and Network Neighborhood set the maximum number of users and make a comment then click OK ...

Страница 36: ...rmissions tab and set limits on the share as needed The default settings allow all users to read and write to the hard drive Click OK 7 The shared drive should now have a hand underneath it indicating that it is a shared drive ...

Страница 37: ... 1 You must be logged in as a member of the Administrators Server Operators or Power Users groups to perform these operations 2 Double click on My Computer icon to open it 3 Double click on the drive that contains the files to be shared such as the C drive ...

Страница 38: ...ring Change the settings under the Sharing tab to Share this folder Set the Permissions on the folder and the number of users who can access the file 5 You must enter the Share Name in order for it to be seen on the network Click OK when you have finished entering the information ...

Страница 39: ... share a printer 1 All printer sharing instructions assume that you have a printer on one machine that is connected to the Local Area Network Go through this procedure on the computer the printer is connected to 2 Go to Start Settings Printers ...

Страница 40: ...37 3 Right click on the printer you want to share and select Sharing 4 Under the Sharing tab change the value from Not Shared to Shared As and click OK ...

Страница 41: ...nd underneath it indicating that it is now shared Follow these steps to access the printer from all other computers on the network repeat as needed for each computer 5 Go to Start Settings Printers 6 Double click on the Add Printer icon ...

Страница 42: ...39 7 Click Next at the Add Printer Wizard screen 8 Select Network printer to make the printer available as a resource on the network ...

Страница 43: ...40 9 At this screen click Next to Browse for a printer 10 Select the printer and click Next to continue ...

Страница 44: ...41 11 Click Yes and then click Next 12 Click Finish to complete the printer installation ...

Страница 45: ...ing Basics to ensure that each computer on your network has a unique Computer Name and identical Workgroup Verify Network Adapter Installation If your Network Adapters were not properly installed including the Network System Software or device drivers your network will not function properly Use these steps to verify that your Network Adapter are properly installed 1 Double click the System icon in...

Страница 46: ...steps for this computer If you see symbols such as a yellow exclamation point or red X over the icon adjacent to D Link DFE 538TX Fast Ethernet PCI Adapter your adapter is not installed properly or may have a problem Double click the D Link DFE 538TX Fast Ethernet PCI Adapter to read the explanation of the problem This information will be helpful if you require technical support from D Link ...

Страница 47: ... you information about your network traffic and help you determine problems when troubleshooting Your DFE 538TX s have two indicators labeled ACT and LINK on their back panels A steady green LINK light indicates a good connection with the switch A flashing green ACT light indicates that the Network Adapter is sending or receiving data Diagnostics and Checking Communications Included on the diskett...

Страница 48: ...s the acronym for Packet Internet Groper PING a utility to determine if a specific IP address is accessible It works by sending a packet to the specified address and waiting for a reply Ping is primarily used to troubleshoot Internet connections By sending out a ping you are verifying that a specific computer is available Since all computers on the network must have a unique IP address getting a r...

Страница 49: ...46 1 Go to Start Programs MS Dos Prompt ...

Страница 50: ... to begin pinging 3 If the connection is good you will receive four Reply from messages Type exit at the prompt to return to Windows Running Diagnostics on a Network Adapter Follow these steps to run Diagnostics 1 Boot up the computer with a DOS Boot Disk and wait for the DOS prompt to appear It should look similar to c 2 Remove the boot disk and replace it with the Diagnostics Disk provided with ...

Страница 51: ...t enter Note The letter A represents the floppy drive 4 Then type in diag and hit enter This will bring up another screen 5 Go down to the bottom of the screen and follow the instruction to enter the diagnostics by hitting the space bar ...

Страница 52: ... Current Configuration hit enter and check the Ethernet Address for the card If the address is A5 A5 A5 A5 A5 FF FF FF FF FF or any single alphanumeric pair all the way across that is an indication of a defective card ...

Страница 53: ...board diagnostics on the card 8 Once the diagnostics has run for a while hit the Esc key to back out of the diagnostic program Note The Diagnostic Program will run continuously until you ESC out Remove the floppy disk and reboot the computer ...

Страница 54: ...ard for 10Mbps baseband CSMA CD local area network Jumperless Hardware Auto negotiation functionality ACPI PCI power management support Remote Wake up of ACPI APM system support With AMD magic packet Link Chg Microsoft wake up frame Media interface RJ 45 EMI Compatibility FCC Class B VCCI Class B CISPR B Canada ICES 003 Class B CE Certification Class B C Tick ...

Страница 55: ...2 to 131 F Humidity 10 to 90 non condensing Power Consumption 0 32W 96mA 3 3V max PCB Layer 2 Layers Available Drivers Microsoft Windows 95 98 Macintosh 8 0 or higher Microsoft Windows Me 2K XP 2003 Linux Microsoft Windows NT 4 0 Packet Driver Novell Netware 3 12 4 1x 5 x NDIS 2 driver Microsoft Windows for Workgroups 3 11 SCO Open 5 x Microsoft LAN Manager FTP PC TCP For additional drivers see we...

Страница 56: ...3 Australia TEL 61 2 8899 1800 FAX 61 2 8899 1868 URL www dlink com au India D Link House Kurla Bandra Complex Road Off CST Road Santacruz East Mumbai 400098 India TEL 91 022 26526696 56902210 FAX 91 022 26528914 URL www dlink co in Middle East Dubai P O Box 500376 Office No 103 Building 3 Dubai Internet City Dubai United Arab Emirates Tel 971 4 3916480 Fax 971 4 3908881 URL www dlink me com Turke...

Страница 57: ...ed on the outside of the package The packaged product shall be insured and shipped to D Link 53 Discovery Drive Irvine CA 92618 with all shipping costs prepaid D Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements or for which an RMA number is not visible from the outside of the package The product owner agrees to pay D Link s...

Страница 58: ...90 DAYS EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN THE ENTIRE RISK AS TO THE QUALITY SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW D LINK IS NOT LIABLE UNDER ANY CONTRACT NEGLIGENCE STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT INCONVEN...

Страница 59: ...governed by the laws of the state of California Some states do not allow exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations and exclusions may not apply This limited warranty provides specific legal rights and the product owner may also have other rights which vary from state to state ...

Страница 60: ...ff and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Shielded interface...

Страница 61: ...o change without prior notice D Link is a registered trademark of D Link Corporation D Link Systems Inc All other trademarks belong to their respective proprietors Copyright Statement No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without permission from D Link Corporation D Link Systems Inc ...

Страница 62: ... the following questions help us to support your product 1 Where and how will the product primarily be used Home Office Travel Company Business Home Business Personal Use 2 How many employees work at installation site 1 employee 2 9 10 49 50 99 100 499 500 999 1000 or more 3 What network protocol s does your organization use XNS IPX TCP IP DECnet Others_____________________________ 4 What network ...

Страница 63: ...egistration Register your product on line at http support dlink com register Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights ...

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