
Manual of ALT382
22
Frequent Troubles Elimination
System troubles
:
Trouble
Reason
Solution
The
content
is
completed,,however
is
fuzzy and shadowed.
The distance from printhead to
product surface is too far; or
running in fast airflow condition.
Shorten the distance
The print content is not
completed
The surface of printhead &
nozzle leaves impurity, or the
inks were dry.
Purge the printhead by cleaner;
Squeeze the ink-cartridge until the inks
spill out.
Printhead system is damaged.
Replace printhead system
Ink leaks for long time(It
’s a
normal situation that after
squeeze ink cartridge, ink
will spill out for seconds)
Printhead stand is not in
horizontal.
Adjust the stand in horizontal.
Printhead installation is not
according to user manual.
Inquire manufacturer to re-install.
Some parts connection are
loose.
tighten or replace the parts.
character is shortage
As above
As above
After squeezed the ink
cartridge, it can get a good
result, however the result
will goes bad in a very
short time, especially the
top of character.
Injector or filter was blocked
Purge or replace the blocked parts.
Some parts of ink system was
loose.(ink hose, ink cartridge,
injector etc.)
Tighten or replace the blocked parts.
No dot can be split out
Printhead cap is not open, or
did not purge printhead gap.
Open printhead cap, purge printhead
gap and squeeze ink cartridge.
Print function is not start up
Press PRINT key
The indicator light of sensor
shows dark or bright all the
time.
Adjust installed distance.
Check up if the surface has inks
Check up the cable plug.
Replace the photoelectric sensor
Printing
parameters
are
incorrect
Turn down speed rate.
Reduce print delay
Shorten the files space.
When encoder is not connected,
cancel the encoder selection.
No inks spill out from the nozzle
when
squeezing
the
ink
cartridge;
injector,
filter
or
printhead is blocked.
Purge or replace the blocked part.
Ink cartridge is too thick or
useless
Replace a new ink cartridge and
squeeze it
Working condition temperature
is too low
The working condition temp, should be
higher than
5℃