Cybex Total Access Owner’s Manual
Customer
Service
Page 3-1
3 - Customer Service
Contacting Service
Hours of phone service are Monday through Friday from 8:30 a.m. to 6:00 p.m. Eastern Standard Time.
For Cybex customers living in the USA, contact Cybex Customer Service at
888-462-9239
.
For Cybex customers living outside the USA, contact Cybex Customer Service at
508-533-4300
or fax
508-533-5183
.
Find information on the web at www.eCybex.com or by e-mail at [email protected].
Ordering Parts
Fax your order to
508-533-5183
. To speak with a customer service representative, call
888-462-9239
(for
customers living within the USA) or
508-533-4300
(for customers outside the USA). You may also contact
us through e-mail at [email protected].
Having the following information ready when calling will assist our Cybex representatives in serving you.
Unit Serial Number
•
Product Name
•
The unit serial number and product name can be found on the serial number decal. See Chapter 6 for
exact location of serial number decal.
Part Description
•
Part Number
•
Part descriptions and part numbers are located in Chapter 6 of this manual.
Shipping Address
•
Contact Name
•
In addition to your shipping address and contact name, your account number is helpful but not required.
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