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VoIP V3 Indoor Intercom



Operations Guide

Part #011211*, RAL 9003, Signal White Color

*Replaces #011111

Document Part #930500I

for Firmware Version

8.0.0

CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

The IP Endpoint Company

Содержание 011211x

Страница 1: ...rcom Operations Guide Part 011211 RAL 9003 Signal White Color Replaces 011111 Document Part 930500I for Firmware Version 8 0 0 CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601 The I...

Страница 2: ...changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the GNU...

Страница 3: ...hat is a safety policy or protection of property The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment It is the responsibility of the...

Страница 4: ...inched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Refer all servicing to qualif...

Страница 5: ...mation Revision 930500I which was released on April 17 2014 and corresponds to firmware version 8 0 0 has the following changes Updates Section 2 3 4 Link and Activity LEDs Updates Section 2 4 3 Log i...

Страница 6: ...g in to the Configuration Home Page 19 2 4 4 Configure the Device 22 2 4 5 Configure the Network Parameters 25 2 4 6 Configure the SIP Parameters 27 2 4 7 Configure the Nightringer Parameters 32 2 4 8...

Страница 7: ...ed Questions FAQ 68 C 2 Documentation 68 C 3 Contact Information 69 C 4 Warranty 70 C 4 1 Warranty RMA Returns within the United States 70 C 4 2 Warranty RMA Returns outside of the United States 71 C...

Страница 8: ...To identify the VoIP V3 Indoor Intercom look for a model number label similar to the one shown in Figure 1 1 The model number on the label should be 011211 Figure 1 1 Model Number Label VoIP V3 INTERC...

Страница 9: ...ke VoIP Intercom VoIP Intercom IP Phone IP PBX Server Generic PoE Switch 1 2 3 4 5 6 Warning Electrical Hazard The VoIP V3 Indoor Intercom enclosure is not rated for any AC voltages Warning Electrical...

Страница 10: ...rk Web management Network configurable speaker volume Network configurable door or intrusion sensor settings Network configurable relay activation settings Dial out extension supports the addition of...

Страница 11: ...cally assigns IP addresses in addition to the option to use static addressing TFTP Client Facilitates hosting for the Autoprovisioning configuration file RTP RTP AVP Audio Video Profile Facilitates au...

Страница 12: ...Protocol SIP RFC 3261 Compatible Power Input PoE 802 3af compliant or 8 to 12 VDC at 1000 mA Operating Temperature 10o C to 50o C 14o F to 122o F Payload Types G711 A law and law Regulatory Complianc...

Страница 13: ...nstalling the VoIP V3 Indoor Intercom 2 1 Parts List Table 2 1 illustrates the VoIP V3 Indoor Intercom parts Quantity Part Name Illustration 1 Intercom Assembly 1 Installation Quick Reference Guide 1...

Страница 14: ...e VoIP V3 Indoor Intercom 2 2 Intercom Components Figure 2 1 shows the components of the Intercom Figure 2 1 Intercom Components Call Button Speaker See Section 2 2 1 Call Button and the Call Button L...

Страница 15: ...e call was an incoming call or a call that was initiated by you 2 2 1 2 Call Button LED Function Upon initial power or reset the Call Button LED will illuminate When the software has finished initiali...

Страница 16: ...ntercom from a non PoE 12 VDC power source as an alternative to Network PoE power Use of these contacts for any other purpose will damage the Intercom and void the product warranty J3 Terminal Block 1...

Страница 17: ...ree digit code for the auxiliary relay must be sent in conformance with RFC2833 DTMF generation Warning Electrical Hazard The VoIP V3 Indoor Intercom enclosure is not rated for any AC voltages Warning...

Страница 18: ...SUPPLY 30 VDC 1A MAX IN Switching Diode High PIV UltraFast Solid State or Mechanical Relay Controlled Device Depending Upon AC or DC rated Output Contacts Requirements Power Source AC or DC Controlle...

Страница 19: ...s 2 3 3 Identifying the VoIP Intercom Connectors See the following Figures and Tables to identify the connectors and functions Figure 2 5 Connector Locations Table 2 2 Connector Functions Connector Fu...

Страница 20: ...Locations Table 2 3 Connector Functions Connector Function J1 PoE Network Connection RJ 45 ethernet J3 Terminal Block see Figure 2 3 J4 Factory Only Console Port J5 Factory Only JTAG JP1 Factory Only...

Страница 21: ...LEDs When you connect the Ethernet cable or power supply to the Intercom the following occurs The square GREEN Link LED above the Ethernet port Figure 2 7 indicates that the network connection has bee...

Страница 22: ...is working Note You must do these tests prior to final assembly Figure 2 8 RTFM Button SW1 2 3 5 1 Announcing the IP Address To announce a device s current IP address 1 Press and release the RTFM but...

Страница 23: ...actory set default values To restore the factory default settings 1 Press and hold the RTFM button see SW1 in Figure 2 10 for more than five seconds 2 The device announces that it is restoring the fac...

Страница 24: ...ting the Indoor Intercom for instructions 2 4 1 Factory Default Settings All Intercoms are initially configured with the following default IP settings When configuring more than one Intercom attach th...

Страница 25: ...Item Description Link to the Home page Link to the Device Configuration page Link to the Networking page Link to go to the SIP Configuration page Link to go to the Nightringer page Link to the Sensor...

Страница 26: ...nload CyberData s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products CyberData s VoIP Discovery Utility program is avai...

Страница 27: ...Operations Guide 930500I CyberData Corporation 20 Installing the VoIP V3 Indoor Intercom Log in to the Configuration Home Page Figure 2 11 Home Page...

Страница 28: ...ss DNS Server 2 Shows the current DNS Server 2 address Speaker Volume Shows the current speaker volume level Microphone Gain Shows the current microphone gain level SIP Mode is Shows the current statu...

Страница 29: ...Corporation 22 Installing the VoIP V3 Indoor Intercom Configure the Device 2 4 4 Configure the Device 1 Click the Device Configuration button to open the Device Configuration page See Figure 2 12 Fig...

Страница 30: ...e will play a tone when the relay is activated with a DTMF code Activate Relay During Ring When selected the relay will be activated for as long as the call is active NOTE When the phone is set to Aut...

Страница 31: ...on some older hardware Click the Save button to save your configuration settings Note You need to reboot for changes to take effect Click on the Test Audio button to do an audio test When the Test Au...

Страница 32: ...ration 25 Installing the VoIP V3 Indoor Intercom Configure the Network Parameters 2 4 5 Configure the Network Parameters 1 Click the Networking button to open the Network Configuration page Figure 2 1...

Страница 33: ...nter the Static IP address Subnet Mask Enter the Subnet Mask address Default Gateway Enter the Default Gateway address DNS Server 1 Enter the DNS Server 1 address DNS Server 2 Enter the DNS Server 2 a...

Страница 34: ...Configure the SIP Parameters 2 4 6 Configure the SIP Parameters 1 Click SIP Config to open the SIP Configuration page Figure 2 14 Note For specific server configurations go to the following website ad...

Страница 35: ...ver the device will use the next highest priority server for outbound calls Backup SIP Server 1 If Backup SIP Server 1 fails the device will use Backup SIP Server 2 If a higher priority SIP Server com...

Страница 36: ...his function RTP Settings RTP Port even Specify the port number used for the RTP stream after establishing a SIP call This port number has to be an even number and defaults to 10500 Dial Out Settings...

Страница 37: ...e to set the intercom to dial out to a single endpoint In this case the dial out extension should be the IP address of the remote device The Intercom can also receive Point to Point calls The delayed...

Страница 38: ...bsequent commas will pause for 2 seconds A pause of one second will be sent after each numerical digit Extension String Resulting Action Note The maximum number of total characters in the dial out fie...

Страница 39: ...the primary SIP registration Any calls made to the Nightringer extension will cause the Intercom to play a ring tone There is no way to answer this call The Nightringer is designed to be used in buil...

Страница 40: ...er limit Local SIP Port Type the Local SIP Port number default 5060 8 character limit Note This value cannot be the same as the Local SIP Port found on the SIP Configuration Page User ID Type the User...

Страница 41: ...when the Door Open Timeout parameter has been met The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when the Intercom is removed from the case For each s...

Страница 42: ...0I CyberData Corporation 35 Installing the VoIP V3 Indoor Intercom Configure the Sensor Configuration Parameters 1 Click Sensor Config to open the Sensor Configuration page Figure 2 17 Figure 2 17 Sen...

Страница 43: ...Check this box to call a preset extension once Play recorded audio Check this box to play a pre recorded audio file once Dial Out Extension Enter the desired dial out extension number Dial Out ID Type...

Страница 44: ...The Multicast Configuration page allows the Intercom to join up to 10 paging zones for receiving ulaw alaw encoded RTP audio streams A paging zone can consist of one or many CyberData multicast group...

Страница 45: ...st group 25 character limit Click the Save button to save your configuration settings Note You need to reboot for changes to take effect Click on the Reboot button to reboot the system 3 After changin...

Страница 46: ...rameters 2 4 10 Configure the Audio Configuration Parameters The Audio Configuration page is used to add custom audio to the board User uploaded audio will take precedence over the audio files shipped...

Страница 47: ...Corporation 40 Installing the VoIP V3 Indoor Intercom Configure the Audio Configuration Parameters Figure 2 20 Audio Configuration Page continued 2 On the Audio Configuration page enter values for the...

Страница 48: ...Restoring default Corresponds to the message Restoring default 24 character limit Ringback tone This is the ringback tone that plays when calling a remote extension 24 character limit Ring tone This i...

Страница 49: ...rs 2 4 10 1 User created Audio Files User created audio files should be saved in the following format RIFF little endian data WAVE audio Microsoft PCM 16 bit mono 8000 Hz You can use the free utility...

Страница 50: ...stalling the VoIP V3 Indoor Intercom Configure the Audio Configuration Parameters When you export an audio file with Audacity save the output as WAV Microsoft signed 16 bit PCM Figure 2 23 WAV Microso...

Страница 51: ...e Event Parameters Click the Event Config button to open the Event Configuration page Figure 2 24 The Event Configuration page specifies a remote server that can be used to receive HTTP POST events wh...

Страница 52: ...vated Events are enabled Enable Ring Events When selected Ring Events are enabled Enable Night Ring Events When selected there is a notification when the unit receives a night ring Enable Multicast St...

Страница 53: ...NAME CyberData VoIP Device MAC 0020f70015b6 event POWERON event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 199 Content Type application x www for...

Страница 54: ...10 0 3 79 User Agent CyberData 1 0 0 Content Length 234 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event M...

Страница 55: ...rlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event RELAY_DEACTIVATED event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent Cybe...

Страница 56: ...VoIP V3 Indoor Intercom Configure the Autoprovisioning Parameters 2 4 12 Configure the Autoprovisioning Parameters 1 Click the Autoprovisioning button to open the Autoprovisioning Configuration page...

Страница 57: ...ovisioning Autoprovisioning Server IP Address See Section 2 4 12 1 Autoprovisioning 15 character limit Autoprovisioning Autoupdate in minutes Type the desired time in minutes that you want the Autopro...

Страница 58: ...50058 config Put this file into your TFTP server directory and manually set the TFTP server address on the board It is not necessary to set every option found in the autoprovisioning template As long...

Страница 59: ...other than 0 minutes a service is started on startup that will wait the configured number of minutes and then try to re download its autoprovisioning file It will compare its previously autoprovision...

Страница 60: ...file name to determine when to download a new audio file This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server the device will no...

Страница 61: ...are from your computer 1 Retrieve the latest Intercom firmware file from the VoIP V3 Indoor Intercom Downloads page at http www cyberdata net products voip digitalanalog intercomindoorv3 downloads htm...

Страница 62: ...written to flash The Intercom will automatically reboot when the upload is complete When the countdown finishes the Upgrade Firmware page will refresh The uploaded firmware filename should be display...

Страница 63: ...Indoor Intercom Reboot the Intercom 2 5 2 Reboot the Intercom To reboot a Intercom log in to the web page as instructed in Section 2 4 3 Log in to the Configuration Home Page 1 Click Reboot Figure 2...

Страница 64: ...v null http 10 0 3 71 cgi bin command cgi post data call 10 0 3 72 Terminate active call wget user admin password admin auth no challenge quiet O dev null http 10 0 3 71 cgi bin command cgi post data...

Страница 65: ...oconfig cgi post data play_audiotest yes Play the Page Tone audio file wget user admin password admin auth no challenge quiet O dev null http 10 0 3 71 cgi bin audioconfig cgi post data play_pagetone...

Страница 66: ...v null http 10 0 3 71 cgi bin audioconfig cgi post data delete_6 yes Delete the 7 audio file wget user admin password admin auth no challenge quiet O dev null http 10 0 3 71 cgi bin audioconfig cgi po...

Страница 67: ...et user admin password admin auth no challenge quiet O dev null http 10 0 3 71 cgi bin audioconfig cgi post data delete_doorajar yes Delete the Night Ring audio file wget user admin password admin aut...

Страница 68: ...m make sure that you have received all the parts for each Intercom Refer to the following tables Quantity Part Name Illustration 4 Sheet Metal Screw 4 Plastic Ribbed Anchor Quantity Part Name Illustra...

Страница 69: ...930500I CyberData Corporation 62 A 2 Cable Connections Figure A 1 shows how to properly connect the VoIP Intercom Figure A 1 Cable Connections to J2 021078D Speaker to J7 Back Plate Push Button to J6...

Страница 70: ...unting option Note Be sure to connect the VoIP V3 Indoor Intercom to the Earth Ground Figure A 2 Wall Mounting Option Backplate Wall Not Provided Network Cable for Ground Wire Connection Pick One of F...

Страница 71: ...nnect the VoIP V3 Indoor Intercom to the Earth Ground Figure A 3 Gang Box Mounting Two Gang Box use four Wall Cutout or Two Gang Box Backplate accept Single Gang Box Single Gang Box use two Backplate...

Страница 72: ...rporation 65 A 5 Wall Cutout Dimensions Figure A 4 shows the maximum recommended wall cutout dimensions Figure A 4 Maximum Recommended Wall Cutout Dimensions Dimensions are in Inches Millimeter Wall C...

Страница 73: ...ensions and Intrusion Sensor Range SW1 J1 JP7 J5 JP10 J4 JP1 JP5 J3 J7 J6 J2 TOP SIDE BOTTOM SIDE J10 4 200 106 68 4 200 106 68 0 063 1 60 0 591 15 00 0 516 13 10 DIMENSIONS ARE IN INCHES MILLIMETER 0...

Страница 74: ...ed in Step 1 the directory that contains the files to be uploaded For example in tftpd l s tftpboot your_directory_name B 1 2 In a Windows Environment You can find several options online for setting u...

Страница 75: ...products voip digitalanalog intercomindoorv3 faqs html Select the support page for your product to see a list of frequently asked questions for the CyberData product C 2 Documentation The documentatio...

Страница 76: ...essential for troubleshooting Please also include as much detail as possible in the Comments section of the Support Form Phone 831 373 2601 Ext 333 Email support cyberdata net Returned Materials Auth...

Страница 77: ...support is still available for these devices However no firmware revisions or updates will be scheduled If an End of Life device cannot be repaired a replacement of a current version of the device may...

Страница 78: ...n about the Spare in the Air policy is available at the following web address http www cyberdata net support warranty spareintheair html C 4 4 Return and Restocking Policy For our authorized distribut...

Страница 79: ...LED 8 changing the web access password 22 Cisco SRST 28 command interface 57 commands 57 configurable parameters 23 26 28 configuration audio 39 default IP settings 17 door sensor 34 intrusion sensor...

Страница 80: ...r sensor 36 flash button LED intrusion sensor 36 G gang box option 64 get autoprovisioning template button 50 green link light 14 H home page 19 http POST command 57 http web based configuration 4 I i...

Страница 81: ...parts list 6 product features 3 product overview product features 3 product specifications 5 supported protocols 4 supported SIP servers 4 typical system installation 2 product specifications 5 protoc...

Страница 82: ...ing for web configuration access 22 default for web configuration access 19 restoring the default 17 W wall cutout dimensions 65 66 wall cutout dimensions maximum recommended 65 wall mounting option 6...

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