9
Speaker system will not power on.
• Power button is not turned on.
Press and check for the blue LED indicator light to come on.
• Verify the AC power cord is securely plugged into the wall outlet.
• Check if the wall outlet, or power strip (if used), is actually getting power, i.e. not a switched outlet.
Speaker does not produce sound.
• Verify the speaker is getting power. Check above steps.
• Make sure the volume is turned up to an audible listening level.
• Verify that all cables are plugged into the correct jacks.
• Often the issue is not with the speakers, but the sound source. The most common is connecting to a computer
using an incorrect port/jack. Double check the speakers are connected to the audio output jack from your
computer. Often this jack will be green. Also make sure the media source volume settings are turned up and
not set on mute.
• If you’re still having problems, disconnect the speaker source cable and connect to a smartphone, iPod, or
most anything with a 3.5mm headphone output. If your speakers then work, you know the speakers are
functioning correctly and the issue likely lies with the computer or other source connections.
Sound is distorted.
• Turn the volume down by 25% or 50%. If this does not work, also check the audio source volume level
and decrease there if necessary.
• Adjust the computer’s master volume control by balancing the volume until it’s at 50%, then adjust the
volume levels on the speakers.
Additional support:
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Troubleshooting
FCC STATEMENT
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Canada ICES-003 - This Class B digital apparatus complies with Canadian ICES-003.
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