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USER MANUAL

TL60III
TL80III

Содержание TL60III

Страница 1: ...USER MANUAL TL60III TL80III ...

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Страница 3: ...ire and is protected by a differential switch Before any type of work is done on the machine disconnect the power supply Use the type of electrical power supply indi cated on the device label These devices are intended to be powered by a separately certiied power module hav ing an SELV non energy hazardous output IEC60950 1 second edition Only POS equipment The energy to the equipment must be prov...

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Страница 5: ...MANUAL For details on the commands refer to the manual with code 77200000005200 For further information about the use of PrinterSet tool refer to the manual with code 78200000001800 ...

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Страница 7: ... 23 4 3 Connections 26 4 4 Pinout 27 4 5 Driver and SDK 29 5 OPERATION 31 5 1 Device opening 31 5 2 Device closing 32 5 3 Adjusting paper width 33 5 4 Switch the device on 34 5 5 Loading the paper roll 35 6 CONFIGURATION 37 6 1 Coniguration by keys 37 6 2 Coniguration by software 39 6 3 Device status 41 6 4 Communication parameters 42 6 5 Operating parameters 44 6 6 Alignment parameters 46 6 7 Hex...

Страница 8: ...61 8 4 Firmware upgrade 63 9 SPECIFICATION 65 9 1 Hardware speciications 65 9 2 Character speciications 69 9 3 Device dimensions 70 9 4 Power supply and power cord dimensions 72 9 5 Paper speciication 74 9 6 Character sets 75 10 CONSUMABLES 77 11 ACCESSORIES 79 12 TECHNICAL SERVICE 81 8 ...

Страница 9: ... the autotest routi ne and prints out the Setup report The printer permits the configuration of default parameters CCCC During power up if the LF LINE FEED key is held down the printer enters the auto test routine and prints out the Setup report The printer permits the configuration of default parameters Numbered title for chapter Numbered title for paragraph Information valid for devices AAAA BBB...

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Страница 11: ...2 IDENTIFICATION OF THE MODELS NOMENCLATURE DESCRIPTION TL60III TL60III base coniguration TL80III TL80III base coniguration 11 ...

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Страница 13: ...e re used if the device is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage If there are contact customer service 1 Power supply cable 2 Fixing screws for paper roll holder 3 Installation instruction sheet 4 Device 5 Paper roll holder 1 2 3 4 5 13 ...

Страница 14: ...holder 4 Autocutter group 5 Printhead 6 Paper out 7 Unlocking hook for cutter group 8 Device chassis 9 Paper in 10 USB port 11 Status LED 12 Power supply port 13 Serial port 14 FEED key 15 PRINT key 16 Paper in presence and black mark sensor 2 1 4 3 5 15 14 13 12 11 10 7 8 9 6 16 14 ...

Страница 15: ... holder 5 Cutter group 6 Paper out 7 Printhead 8 Unlocking hook for cutter group 9 Device chassis 10 Paper in 11 USB port 12 Status LED 13 Power supply port 14 Serial port 15 FEED key 16 PRINT key 17 Paper in presence and black mark sensor 1 4 7 6 5 2 3 16 15 14 13 12 11 8 9 10 17 15 ...

Страница 16: ...3 3 Product label PC Product code 14 digits SN Serial number HW Hardware release XXXXXXXXXXXXXX Rx 0000000000000000000 HW PC SN 16 ...

Страница 17: ... down Hold down exit from DEVICE TEST Fast push Fast push PRINT FEED PRINT FEED PRINT FEED PRINT FEED enter the SETUP PROCEDURE skip the SETUP PROCEDURE Fast push Fast push next parameter PRINT FEED modify selected parameter Fast push Fast push Logo Test Embedded Font Test PC437 only all code pages Chinese Font Test select TEST TYPE Fast push perform TEST Fast push select TEST TYPE PRINT FEED PRIN...

Страница 18: ...nctions standby The following igure shows the functions of device s keys according to the operating condition PRINT FEED print demo ticket STANDBY Fast push Fast push Advance the paper preset length PRINT FEED 18 ...

Страница 19: ...O ERROR GREEN COMMUNICATION STATUS x 1 RECEIVE DATA x 2 PRINTHEAD OVERHEATED x 3 PAPER END x 4 POWER SUPPLY VOLTAGE INCORRECT x 5 RECEPTION ERROR PARITY FRAME ERROR OVERRUN ERROR x 6 COMMAND NOT RECOGNIZED x 7 COMMAND RECEPTION TIME OUT x 8 INSPECTION DOOR OPEN x 9 PAPER JAM x 10 LOW PAPER 1 GREEN UNRECOVERABLE ERROR x 11 AUTOCUTTER ERROR NOTE 1 Only for models with the low paper sensor kit assemb...

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Страница 21: ... The device is provided with three ixing holes on the bottom of device see following igure To fasten the device on a panel use three M3 screws All the dimensions shown in igure are in millimetres 113 2 56 6 42 2 16 5 ø6 3 6 6 19 2 ø3 1 21 ...

Страница 22: ...s provided with three ixing holes on the bottom of device see following igure To fasten the device on a panel use three M3 screws All the dimensions shown in igure are in millimetres 113 2 56 6 68 42 2 ø3 1 ø6 3 23 6 6 22 ...

Страница 23: ...r position is adjustable on three different positions upper position P1 45 upward P2 and rear P3 Fix the paper roll holder to the device holes shown in igure according to the desired position by using the two M4x6 ixing screws supplied TL60III P1 P2 23 ...

Страница 24: ...P3 TL80III P1 24 ...

Страница 25: ...P3 P2 25 ...

Страница 26: ...ion cables are connected to the device at the same time the communication take place via the USB port COM Vdc PC USB device PC serial device Power supply Power supply cable Standard USB cable Serial cable ATTENTION In some using conditions we recommend the installation of a ferrite core on the power supply cable 26 ...

Страница 27: ...r supply cable The following igure shows the connector pinout of the power supply cable for the device Female Molex connector series 5557 n 39 01 3022 GND Black 2 Signal Cable color PIN 24 V Red 1 2 1 Power supply cable 1 2 3 4 USB INTERFACE Female USB type B connector J1 1 USB0_VBUS in 2 USB0_D in out 3 USB0_D in out 4 GND SH1 SHIELD SH2 SHIELD 27 ...

Страница 28: ...ue 0 corresponds to the voltage value VRS232 voltage value between 3Vdc and 15Vdc and logic value 1 corresponds to the voltage value VRS232 voltage value between 3Vdc and 15Vdc DEVICE PC connection The following picture shows an example of connection between the device and a personal computer using an 8 pin serial RJ45 male connector and a 9 pin female connector RX GND GND RTS RXD TXD TX RT DB9 1 ...

Страница 29: ...SW was saved on PC then click OK Follow the instructions on the screen to install the driver Driver for Windows VISTA 32 64 bit Driver for Windows 7 32 64 bit Driver for Windows 8 32 64 bit Driver for Windows 8 1 32 64 bit Driver for Windows 10 32 64 bit Self installing driver for Virtual COM 32 64 bit see paragraph 6 4 Linux 32 64 bit Follow the instruction get back on the Readme txt ile You can ...

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Страница 31: ...pening TL60III Widen the unlocking hook for the autocutter group Rotate upward the autocutter group to lift it 1 2 TL80III Widen the unlocking hook for the autocutter group Rotate upward the autocutter group to lift it 1 2 31 ...

Страница 32: ...ng Before closing cutter group check inside the device and remove any scraps of paper TL80III Close the autocutter group rotating the group downward 1 TL60III Close the autocutter group rotating the group downward 1 32 ...

Страница 33: ...allows the use of paper roll width from 52 mm to 80 mm To adjust the width of the paper roll case rotate the knob as shown in the following igure NOTE Properly set the value of the Paper Width parameter during the setup procedure see chapter 6 33 ...

Страница 34: ...Power supply cable included Connect the power supply cable to an external power supply unit and to the device Use the type of electrical power supply indicated on the label The green status LED turns on and the device is ready TL60III IN DC 24V 1 8Amax TL80III IN DC 24V 2 2Amax 34 ...

Страница 35: ...tomatically loaded and cut Insert the paper into the the input mouth so that it unrolls correctly as shown in figure Switch on the device see paragraph 5 4 Insert the paper roll on the pin of the roll holder COM 24Vdc Power supply cable included VROOM 4 1 3 2 Switch on the device see paragraph 5 4 35 ...

Страница 36: ...at it unrolls correctly as shown in figure Switch on the device see paragraph 5 4 Adjust the paper width see paragraph 5 3 Inser the paper roll on the pin of the roll holder VROOM COM 24Vdc Power supply cable included 5 2 1 4 3 Switch on the device see paragraph 5 4 Adjust the paper width see paragraph 5 3 36 ...

Страница 37: ...lows While pressing the FEED key switch on the device by inserting the power supply cable The device prints the report with parameters for settings PRINTERSETUP COM Vdc PRINT FEED Enter setup PRINT FEED Hold down the FEED key to enter the configuration mode see paragraph 3 5 1 2 3 Hold down the FEED key to enter the coniguration mode see paragraph 3 4 37 ...

Страница 38: ... TGH RS232 Baud Rate 115200 bps RS232 Data Length 8 bits chr RS232 Parity None RS232 Handshaking Hardware Busy Condition RxFull Print Mode Normal Autofeed CR Disabled Code Table num 0 Chars inch A 20 B 25 cpi Font Type International Speed Quality Normal Paper Threshold 40 Black Mark Position Disabled Black Mark Threshold 30 Black Mark Distance mm 00 0 PaperEnd Buffer Clear Disabled USB Address Num...

Страница 39: ...ure the device by software proceed as follows Start PrinterSet software tool Click on LOAD FROM DEVICE and select the device connected to the PC From Device From File SAVE PORT LOAD Click on LOAD From file and select a psc file on your PC Drag and drop a psc file Connect the device to a PC directly see paragraph 4 5 without using HUB devices 2 3 1 Connect the device to a PC directly see paragraph 4 3...

Страница 40: ...module or WiFi on the device If the Wireless parameter is set to ON active do not connect any communication cable to the device SAVE LOAD PORT To Device To File Disabled Parameter Enabled Parameter Enabled Parameter Disabled Parameter Enabled Parameter 0 Parameter Disabled Parameter SETUP Parameters Parameters Parameters Parameters Activation of the Bluetooth module or WiFi on the device If the Wi...

Страница 41: ...oning and NOT OK if faulty CUTTER TEST OK appears if functioning and NOT OK if faulty HEAD VOLTAGE voltage of the head HEAD TEMPERATURE temperature of the head POWER ON COUNTER number of power ups made PAPER PRINTED centimetres of paper printed CUT COUNTER number of cuts made PWM BLACK MARK AVG average value of the PWM of the alignment sensor PWM BLACK MARK WHITE value of the PWM for the white col...

Страница 42: ... parity bit This parameter is valid only with serial interface RS232 HANDSHAKING Handshaking XON XOFF software handshaking Hardware D hardware handshaking CTS RTS This parameter is valid only with serial interface NOTE When the receive buffer is full if handshaking is set to XON XOFF the device sends the XOFF 0x13 on the serial port When the receive buffer has cleared once again if handshaking is ...

Страница 43: ...USB CLASS USB communication class deinition Printer D setting the printer function Virtual COM setting the USB port as a virtual serial port 43 ...

Страница 44: ...pi NOTE CPI Characters Per Inch FONT TYPE Setting of the font type International D Enables the use of the 256 characters font tables Chinese GB18030 Enables the use of the chinese extended font GB18030 2000 Korean CP949 Enables the use of the korean font CP949 When the International font is enabled you need to choose the character code table parameter Code Table When the Chinese font is enabled th...

Страница 45: ... paper is loaded Enabled when the paper runs out all data in the receive buffer are deleted LOW ENERGY MODE Setting the inactivity period in seconds after which the device enters in sleep mode Disabled D 15 s 30 s 60 s CUTTER Set the autocutter management Disabled Autocutter disabled Enabled D Autocutter enabled PRINT DENSITY Adjusting the printing density 25 0 D 25 12 12 NOTE The print quality is...

Страница 46: ...e is the minimum distance in millimetres between the upper edge of ticket and the black mark see chapter 7 The numeric value of the distance is made up with the following four parameters for the setting of three digits two for the integer part of the number and one for the decimal part and of the sign BLACK MARK DISTANCE SIGN Sign setting D positive distance negative distance BLACK MARK DISTANCE m...

Страница 47: ... until a key is pressed or characters are received through the communication port Hexadeci mal Dump mode For each character sent the ticket shows the hexadecimal value and the ASCII codes if the characters are underlined the receive buffer is full Shown below is an example of a Hexadecimal Dump 31 32 33 34 35 39 30 31 32 33 37 38 39 75 69 68 6B 6A 73 64 73 64 66 6B 6A 66 73 64 66 6B 65 69 6F 79 75...

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Страница 49: ...ty of light relected to it The presence of the black mark is therefore detected by the amount of light that returns to the sensor con sidering that the light is relected by the white paper and absorbed by the black mark To ensure the correct alignment you must enable the Black Mark Position parameter during the setup procedure see paragraph 6 6 The following paragraphs show how to correctly set th...

Страница 50: ...result the device offers the execution of the function of paper characterization Char acterize Paper and the change of the Black Mark Threshold parameter which represents the detection threshold of the black mark Choosing the Yes value for the Characterize Paper parameter the device prints a graphic representation see following igures of the outgoing voltage of the alignment sensor expressed as a ...

Страница 51: ...ted about halfway between the peak value and the maximum value of the noise THERMAL SIDE NON THERMAL SIDE Peak Black Mark Threshold Noise If the maximum value of noise read by the sensor is very close to the peak value it might be dificult to place the value of the Black Mark Threshold at an intermediate point In these cases it is mandatory that the portion of paper between the point of printing e...

Страница 52: ...from 19 9 mm minimum and 99 9 mm maximum If the Black Mark Distance value is set to 0 the alignment point is set at the beginning of the black mark 0 PRINTING DIRECTION Negative values of Black Mark Distance Positive values of Black Mark Distance Alignment point Alignment point Alignment point black mark front The following igure shows an example of paper with alignment point set by a positive val...

Страница 53: ...images the value of Black Mark Distance parameter is set to A PRINTING DIRECTION 0 A Black mark front Alignment point The following igure shows a section of the device with the paper path and the distances between the alignment sensor the printhead and the autocutter cutting line where device A distance between the alignment sensor and the printing line B distance between the printing line and the...

Страница 54: ...graph 6 6 For example to set a black mark distance of 15 mm between the black mark and the alignment point the parameters must be set on the following values Black Mark Distance sign Black Mark Distance mm x 10 1 Black Mark Distance mm x 1 5 Black Mark Distance mm x 1 0 The Black Mark Distance parameter may be modiied as described in chapter 6 54 ...

Страница 55: ...ne Cutting line Cutting line A Non printable area Distance between autocutter printhead where Distance between autocutter printhead 13 mm for TL60III Distance between autocutter printhead 12 5 mm for TL80III H Distance between the irst and the last print line called Height of the printing area L Distance between an edge of the black mark and the next one called Inter black mark distance D Automati...

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Страница 57: ... the unlocking lever for the platen roller and remove any scraps of paper from the front and the rear side of the device Open the device see paragraph 5 1 ATTENTION It s not possible to lift the unlocking lever for roller without lifting the autocutter group 1 2 Open the device see paragraph 5 1 57 ...

Страница 58: ...TL80III Lift the unlocking lever for the platen roller and remove any scraps of paper from the front side of the device Open the device see paragraph 5 1 1 2 Open the device see paragraph 5 1 58 ...

Страница 59: ...Rotate the platen roller counterclockwise to eject the paper from the rear side of the device 3 59 ...

Страница 60: ...ng operations If you use the device in dusty environments you must reduce the intervals between the cleaning operations For speciic procedures see the following pages EVERY PAPER CHANGE Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Paper path Use compressed air or tweezers Autocutter Use compressed air EVERY 6 MONTHS OR AS NEEDED Chassis Use compressed air or a soft cloth 60 ...

Страница 61: ... areas near to the paper presence sensor Clean the platen roller by using a non abrasive cloth moistened with isopropyl ATTENTION Do not use solvents or hard brushes Do not let water or other liquids get inside the device ON ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent ISOPROPYL ALCOHOL 1 2 1 2 Disconnect the power...

Страница 62: ...cutter To clean the device use compressed air or a soft cloth ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent ISOPROPYL ALCOHOL 1 2 1 2 Disconnect the power supply cable and open the device ...

Страница 63: ...ph 3 1 without using HUB devices Login to the website www custom4u it type in the product code of the device and download the latest firmware release available Start the PrinterSet software tool 2 3 1 Login to the website www custom4u it type in the product code of the device and download the latest irmware release available Connect the device to a PC directly see paragraph 4 3 without using HUB d...

Страница 64: ... PC Click on LOAD From file and select a psc file on your PC Drag and drop a psc file From Device From File SAVE PORT EXTRA HELP LOAD SETUP FONTS UPGRADE To perform an upgrade select a file as follows For firmware upgrade click on OPEN and select a psw or pfw file on your PC For module upgrade click on OPEN and select a mod file on your PC 4 5 ATTENTION During saving it is strongly discouraged to disconn...

Страница 65: ... 32 64 bit Windows 10 32 64 bit Self installing driver for Virtual COM 32 64 bit Linux 32 64 bit INTERFACES RS232 serial connector from 9600 bps to 115200 bps USB connector 12 Mbit s MEMORIES Receive buffer 8 kB Flash memory 1 MB internal 4 MB external RAM memory 256 kB internal Graphic memory TL60III 2 logos 448 x 584 dots TL80III 2 logos 608 x 430 dots PRINTER Resolution 203 dpi 8 dot mm Printin...

Страница 66: ... GB18030 2000 Korean CP949 Printable barcode UPC A UPC E EAN13 EAN8 CODE39 ITF CODABAR CODE93 CODE128 CODE32 QRCODE DATAMATRIX Printing speed 1 3 Normal 95 mm s High Speed 120 mm s PAPER Type of paper Thermal rolls heat sensitive side on outside of roll Maximum paper width TL60III from 52 mm 0 5 mm to 60 mm 0 5 mm TL80III from 52 mm 0 5 mm to 80 mm 0 5 mm Paper thickness 63 µm 0 5 µm for 55 g m2 p...

Страница 67: ...type Cardboard or plastic Minimum ticket length 4 40 mm AUTOCUTTER Paper cut TL60III Total cut partial cut TL80III Total cut Estimated life 1 1000000 cuts DEVICE ELECTRICAL SPECIFICATIONS Power supply 24 Vdc 10 optional external power supply Medium consumption 5 TL60III 1 8 A max TL80III 2 2 A max Typical consumption 3 0 88 A Standby consumption 0 04 A 67 ...

Страница 68: ...e temperature from 20 C to 70 C Storage relative humidity RH from 10 to 90 without condensation NOTES 1 Respecting the regular schedule of cleaning for the device components 2 Damages caused by scratches ESD and electromigration are excluded 3 Referred to a standard CUSTOM receipt L 10 cm Density 12 5 dots on 4 In the case of a printing length of less than 40 mm the printer automatically corrects ...

Страница 69: ... 32 44 Chars sec 995 1280 1792 Lines sec 40 40 40 Characters L x H mm Normal 2 2 x 3 1 7 x 3 1 2 x 3 TL80III Character set 3 Character density 11 cpi 15 cpi 20 cpi Number of columns 35 45 64 Chars sec 1540 1980 2773 Lines sec 43 43 43 Characters L x H mm Normal 2 2 x 3 1 7 x 3 1 2 x 3 NOTE Theoretical values 69 ...

Страница 70: ...9 3 Device dimensions TL60III Length 126 8 mm Height 77 mm Width 126 2 mm Weight 800 g 77 77 155 126 8 187 28 54 5 133 165 19 6 126 2 113 2 42 2 16 5 6 6 19 2 6 70 ...

Страница 71: ...idth 130 2 mm Weight 900 g Data refer to device without paper roll holder All the dimensions shown in following igures are in millimetres 19 6 130 2 23 113 2 56 6 42 2 68 6 Ø3 1 Ø 6 3 6 5 3 128 7 134 77 54 5 78 5 153 5 184 5 129 5 160 5 71 ...

Страница 72: ...the adapter for power supply optionals for the device POWER CORD code 26100000000311 Length 2000 mm ADAPTER FOR POWER SUPPLY code 26900000000005 Length 200 mm POWER SUPPLY code 963GE020000053 Length 127 mm Height 35 5 mm Width 56 mm All the dimensions shown in following igures are in millimetres POWER CORD code 26100000000311 2000 72 ...

Страница 73: ...ADAPTER FOR POWER SUPPLY code 26900000000005 185 13 15 30 POWER SUPPLY code 963GE020000053 1500 50 30 0 50 39 35 5 0 50 1 2 3 n c GND 24V 56 0 50 127 0 50 AC INLET DC OUTPUT WIRE 73 ...

Страница 74: ...ow two example of black mark placement on the non thermal side of paper All the dimensions shown in following igures are in millimetres TL60 TL80 6 5 5 min 50 13 PAPER WIDTH 60 NON THERMAL SIDE 16 5 5 min 55 15 9 PAPER WIDTH 80 NON THERMAL SIDE 74 ...

Страница 75: ...ng is the full list of coding tables that can be installed on the device CodeTable Coding table 0 PC437 U S A Standard Europe 1 Katakana 2 PC850 Multilingual 3 PC860 Portuguese 4 PC863 Canadian French 5 PC865 Nordic 6 VISCII Vietnamese Standard Code 11 PC851 Greek on request 12 PC853 Turkish on request 13 PC857 Turkish 14 PC737 Greek 15 ISO8859 7 Greek on request 16 WPC1252 Scandinavian 17 PC866 C...

Страница 76: ...n 2 on request 40 ISO8859 15 Latin 9 on request 41 PC1098 Farsi 42 PC1118 Lithuanian on request 43 PC1119 Lithuanian on request 44 PC1125 Ukrainian 45 WPC1250 Latin 2 46 WPC1251 Cyrillic 47 WPC1253 Greek 48 WPC1254 Turkish 49 WPC1255 Hebrew 50 WPC1256 Arabic 51 WPC1257 Baltic Rim 52 WPC1258 Vietnamese 53 KZ1048 Kazakh on request 255 Space page 76 ...

Страница 77: ...ailable consumables for device 67300000000362 THERMAL PAPER ROLL Width 60 mm Ø external 80 mm Ø core 13 mm TL80III The following table shows the list of available consumables for device 67300000000406 THERMAL PAPER ROLL Width 80 mm Ø external 90 mm Ø core 25 mm 77 ...

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Страница 79: ...or technical speciications see paragraph 9 1 26100000000311 POWER CORD SCHUKO PLUG length 2 m see paragraph 9 4 26900000000005 ADAPTER CABLE FOR POWER SUPPLY length 200 mm see paragraph 9 4 26500000000356 USB CABLE TYPE A B Length 1 8 m 26500000000311 SERIAL CABLE RJ DB9F Length 1 5 m 976CG010000001 LOW PAPER SENSOR KIT 79 ...

Страница 80: ...nical speciications see paragraph 9 1 26100000000311 POWER CORD SCHUKO PLUG length 2 m see paragraph 9 4 26900000000005 ADAPTER CABLE FOR POWER SUPPLY length 200 mm see paragraph 9 4 26500000000356 USB CABLE TYPE A B Length 1 8 m 26500000000311 SERIAL CABLE RJ DB9F Length 1 5 m 976CK010000001 LOW PAPER SENSOR KIT 80 ...

Страница 81: ...t is advisable to keep the identiication data of the product at hand The product code the serial number and the hardware release number can be found on the product label see paragraph 3 3 The irmware release number SCODE can be found on the setup report see paragraph 6 1 connecting the device to a PC and starting the PrinterSet tool see paragraph 6 2 81 ...

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Страница 84: ...ber 76200000009800 Rev 1 00 www custom biz CUSTOM S p A World Headquarters Via Berettine 2 B 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved ...

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