10
TROUBLESHOOTING
Problem
Solution
Coffee Mode is not working
If the coffee mode is not enabled, the filter basket is not
installed properly. Be sure the coffee basket locks in place
and basket knob aligns with arrow on handle.
Coffee Brew Time not on
Be sure to press the Button after pressing your temper-
ature selection. If you are pressing the Power Button and
kettle is still not heating, call our toll-free Consumer Service
Center at 1-800-726-0190.
No lights are on
Be sure the unit is plugged in and the kettle is securely on
the power base. Then use the control panel to make your
temperature selection and press the Button.
Water is not heating up
Be sure to press the Power Button after pressing your
temperature selection. If you are pressing the Button
and kettle is still not heating, call Cuisinart Customer
Service.
Keep Warm function is
not working
The Keep Warm function is the default setting. The icon on
LED Display indicates whether it is on or off. To activate/
deactivate the 30-minute Keep Warm feature, press and
hold the Brew Strength Button for 3 seconds.
Goes into standby mode instead
of remembering settings when
kettle is back on base
If the kettle is off the base for more than 2 minutes, the
internal memory turns off. Simply put it back on the base,
reselect your settings and press the Button.
“Err” is displayed on the LED and
all the lights are flashing
The water level in the glass kettle is too low for heating.
To avoid damaging the heating element, remove the kettle
from base, add water, return it to the base and press the
Button again.
Water is taking longer than
usual to heat”
Several variables can affect heat-up time, including room
temperature, how much water is in the glass kettle, and the
temperature of the water. If you’ve recently heated water to
a higher temperature than your current selection, the kettle
will appear to be heating, but is actually waiting for water to
cool down. Add cold water to speed up the process.
Pressed the wrong button
Change your selection at any time by simply pressing
the temperature selection button. When the LED stops
flashing, the selected temperature has been reached.
