LED STATUS CONDITIONS:
LED Behaviour
Status
Power / CFG
Green – double flash
Router is booting after power up
Green – flashing quickly
Router is in factory config mode
Green – Permanently on
Router has completed boot process and is ready
SIM Status
Off
Router is not connected to a Mobile Data Network
Green – flashing
Router is attempting to connect to a Mobile Data Network
Green – on
Router has successfully connected to a Mobile Data Network
Signal Strength
Green – off/off
No cellular radio signal detected
Green – on/off
Low cellular radio signal detected
Green – off/on
Medium cellular radio signal detected
Green – on/on
Good cellular radio signal detected
Wi-Fi Status
Off
Optional Wi-Fi capability not enabled
Green – on
Wi-Fi capability enabled
Green – on/flashing
Data activity is occurring via Wi-Fi
Troubleshooting
Q: Why do my signal LEDs not light or show low signal strength?
A:
Ensure that the supplied antenna is attached to the MAIN connector. Reposition the Router away from interference or
in a better position for mobile signal coverage using the Green LEDs as guidance. Alternatively try using an external High
Gain Aerial.
Q: Why does my PWR Config LED flash quickly?
A:
The Router is in factory configuration mode. Check you have a medium to good signal strength and wait for 4-5 minutes.
If the Config LED continues to flash contact CSL Technical Support.
Q: I have connected my IP device to the Ethernet port but do not see any activity and cannot connect to the device.
A:
Check the IP device is connected properly and configured. Power down the device and re-power whilst connected to
the Router.
Q: What is the reset button for?
A:
Pressing reset for 1-2 seconds will perform a soft reboot of the device which can be used to force the unit to reconnect
to the mobile network. Do not press the button for longer than three seconds unless advised by CSL Technical Support
services.
For further assistance please contact CSL Technical Support via telephone or email:
Our opening hours are 08:30 to 18:00 week days and 10:00 to 16:00 Saturday (all times GMT). Please ensure you have the
Router’s Serial Number, IP address and ICCID available when contacting the Technical Support Team. For all the latest
copies of CSL’s quick guides and Installation Manuals visit the website:
www.csldual.com/installer-zone
UK Tel:
+44 (0) 1895 474469
Ireland Tel:
1800 855695
Netherlands Tel:
010-7145413
Email:
