CS Instruments
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Dear Customer,
Thank you for your confidence in CS Instruments which you have shown by
purchasing this measuring instrument. You have made the right choice by choosing a
quality product. If you have reason for complaint we will repair any faults free of
charge if it can be proven that they are manufacturing faults. The fault should be
reported immediately after it has been found and within the warranty time guaranteed
by us.
Excluded from this warranty is damage caused by improper use and non-adherence
to the instruction manual.
The warranty is also cancelled once the measuring instrument has been opened
provided this is not described in the instruction manual for maintenance purposes.
This is also the case if the serial number has been changed, damaged or removed.
The warranty time for the LD 300 is 12 months for the instrument, 6 months for
accessory parts. Warranty services do not extend the warranty time.
If in addition to the warranty service necessary repairs, adjustments or similar are
carried out, the warranty services are free of charge but there is a charge for other
services such as transport and packaging costs.
Other claims, especially those for damage occurring outside the instrument are not
included unless responsibility is legally binding.
After-sales service after the warranty time has elapsed
We are, of course, there for you after the warranty time has elapsed. In the case of
function faults please send us your measuring instrument with a brief description of
the defect. Include your telephone number should we need to contact you.
Our
CUSTOMER SERVICE
puts the customer first.
