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www.outdoorrooms.com
1-866-303-4028 Crystal Fire 42435 REV H 4/11/12
The Outdoor Greatroom Company extends the following warranty for Outdoor Greatroom
outdoor products used in the United States of America or Canada. Dealers and employees of The
Outdoor Greatroom Company have no authority to make any warranty or authorize any remedies in
addition to or inconsistent with the terms of this warranty. This warranty gives you specific legal
rights. You may also have other rights that vary from state to state.
The Outdoor Greatroom Company warrants that this Outdoor Greatroom Outdoor Product (the
“Product”) will be free from defects in material and workmanship for a period of one year from its
date of purchase. This warranty is subject to the conditions, exclusions and limitations described
below.
This warranty applies only to the original owner of the Product and is non-transferable. The Outdoor
Greatroom Company obligation under this warranty does not extend to damages resulting from (1)
assembly, operation or maintenance of the Product not in accordance with the Installation/Assembly
Instructions, Operating Instructions and the Listing Agency Identification Label furnished with the
Product; (2) installation or use which does not comply with local building codes and ordinances;
(3) shipping, improper handling, improper operation, abuse, misuse, accident or unworkmanlike
repairs; (4) use of fuels other than those specified in the Operating Instructions; (5) Installation or use
of components not supplied with the Product or any other components not expressly authorized and
approved in writing by The Outdoor Greatroom Company; and/or (6) modification of the Product not
expressly authorized and approved in writing by The Outdoor Greatroom Company. Any of the
circumstances described in the previous sentence voids this warranty. This warranty is void if the
Product or any component has been removed, repaired, or replaced before The Outdoor Greatroom
Company has been afforded a reasonable opportunity to inspect the Product.
This warranty is limited to the replacement or repair of defective components or workmanship and
The Outdoor Greatroom Company may fully discharge its obligations under this warranty by
repairing or replacing, at its discretion, the defective components. The Outdoor Greatroom
Company will provide replacement parts at no charge and will pay reasonable and necessary labor
and freight costs related to replacing or repairing defective components under this warranty. The
maximum amount recoverable under this warranty is limited to the purchase price of the Product
and, if The Outdoor Greatroom Company is unable to provide replacement or repair in an
expedient and cost-effective manner, The Outdoor Greatroom Company may discharge all
obligations under this warranty by refunding the purchase price of the Product.
EXCEPT TO THE EXTENT PROVIDED BY LAW, THE OUTDOOR GREATROOM COMPANY
MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSED HEREIN. THE
DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY
SPECIFIED ABOVE. IN NO EVENT SHALL THE OUTDOOR GREATROOM COMPANY BE LIABLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY DEFECTS IN THE
PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, or do not
allow exclusion or limitation of incidental or consequential damages, so these limitations may not
apply to you.
To obtain service under this warranty, you must:
1. Send written notice of the claimed condition to: The Outdoor Greatroom Company, 2015
Silver Bell Road, #195, Eagan, MN 55122.
2. Affirm that you are the original owner of the Product.
3. Provide The Outdoor Greatroom Company reasonable opportunity to investigate the claim,
including reasonable opportunity to inspect the Product prior to any repair or replacement work
and before the Product or any component of the Product has been removed.
B. Limited One Year Warranty
The Outdoor GreatRoom Company
Outdoor Products Limited One-Year Warranty
http://www.outdoorrooms.com
