WWW.CRU-DATAPORT.COM • (800) 260-9800
WWW.CRU-DATAPORT.COM • (800) 260-9800
Material Return:
Any product being returned to CRU-DataPort, either by a distributor, dealer
or an end user, for repair or replacement must be accompanied by a
Return Material Authorization (RMA) number, which must be obtained by
contacting CRU-DataPort’s Customer Service Department at 800-260-
9800.
Please have these items available when requesting an RMA:
CRU-DataPort Part Number(s), and your return “Ship To” Address.
IMPORTANT:
Returned material must be properly packed to
avoid in-transit damage.
Damage to CRU products due to
improper packaging will not be covered by this warranty.
Product return packages must be labeled on the outside of the box
as follows:
CRU-DataPort.
RMA Dept./RMA #XXXX
1000 SE Tech Center Drive, Suite 160
Vancouver, WA 98683
CRU-DataPort will apply its warranty policy and issue RMA numbers
based on a review of the specific circumstances of each request. CRU-
DataPort will, at its sole discretion, determine if a product is valid for return
to CRU-DataPort or if another remedy is applicable.
Actual credit or refund for any item returned to CRU-DataPort will only be
applied once the item has been received by CRU-DataPort and approved
to adhere to CRU-DataPort’s Warranty and RMA policies.
RMA product(s) sent to CRU-DataPort must be received within 30 days of
the original RMA issue date. All products on each RMA must be shipped
together. Prior to returning defective product(s), contact a CRU-DataPort
Technical Support Specialist for problem analysis and replacement ap-
proval at 800-260-9800. To return defective product(s), please follow the
guidelines below, in addition to the general RMA guidelines described
above in the “Material Return” section.
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Limitation of Liability:
The warranties set forth in this agreement replace all other warranties.
CRU-DataPort expressly disclaims all other warranties, including but
not limited to, the implied warranties of merchantability and fitness for
a particular purpose and noninfringement of third-party rights with
respect to the documentation and hardware. No CRU-DataPort
dealer, agent or employee is authorized to make any modification,
extension, or addition to this warranty. In no event will CRU-DataPort
or its suppliers be liable for any costs of procurement of substitute
products or services, lost profits, loss of information or data, computer
malfunction, or any other special, indirect, consequential, or incidental
damages arising in any way out of the sale of, use of, or inability to
use any CRU-DataPort product or service, even if CRU-DataPort has
been advised of the possibility of such damages. In no case shall
CRU-DataPort’s liability exceed the actual money paid for the prod-
ucts at issue.
CRU-DataPort reserves the right to make modifications and additions
to this product without notice or taking on additional liability.
