Quick Reference Guide
CREXENDO 300 SERIES INTERNET PHONE
Options Executed on the Phone
Changing Your PIN/Password, Your Name, and
Recording Your Voicemail Greeting
•
Dial the Voicemail Extension (usually x4000) from your
phone
•
Enter your PIN (Password)
•
After any new messages have played, press the 5 Key
for Advanced Options
Changing your Name: Press 3 and follow the recorded
directions
Changing PIN/Password: Press 6 and follow the
recorded directions
Recording your Greeting: Press 1 and follow the
recorded directions
Forwarding Your Phone
•
Press the Menu Softkey
•
Press 2 to select Features
•
Press 1 to choose Call Forward
•
Press 1 to choose Always Forward
•
Use the Arrow buttons (left/right) to enable/disable
•
Press 2 to Forward to a number
•
Use keypad to enter the forwarding number or extension
•
Press the Save button
Activating Do Not Disturb on Your Phone
•
Press the DND Softkey from the Home screen. No calls
will be received
Transferring a Call – Blind Transfer
1) Transfer before answering:
•
Press the Forward Softkey
•
Enter the number or extension the call is to be
transferred to
•
Press the Send Softkey or the # key
2) Transfer after answering:
•
Press the Transfer Softkey
•
Enter the number or extension the call is to be
transferred to
•
Hang up the phone
Transferring a Call – Attended (Warm) Transfer
•
Press the Transfer Softkey
•
Enter the number or extension the call is to be
transferred to
•
When the person answers, make the introduction, then
•
Hang up the phone
If no answer or the caller does not wish to be transferred
to voicemail, press Cancel Softkey to return to the call
Transferring a Call Directly to Another Extension’s
Voicemail
•
Press the Transfer Softkey
•
Enter *10 plus the extension of the voice mailbox the call
is to be transferred to
•
Press the Transfer Softkey again.
How to Use Speaker Phone
1) Before making a call:
•
Begin dialing without picking up the handset
2) During a call:
•
Press the Speaker Button
What is the “RD” Button?
“RD” stands for Redial.
1) Redialing the last number dialed:
•
Pick up the Handset
•
Press the RD Button
OR
•
Press the RD button twice if using the Speaker Phone
2) Redialing a previous number:
•
Do
not
pick up the Handset
•
Press the RD button to see a list of all of your recent
outbound calls
•
Arrow up/down in the list to select the number
•
Press the Send Softkey and pick up the Handset
Conference Calling
•
Dial the first party
•
Once the first party has answered, press the CONF Key
•
Dial the second party
•
After the second party has answered, press Conf
Softkey OR the CONF Key. All parties should be
connected
For assistance, please
call 855.211.2255
