Crestron ST-IO, Руководство по эксплуатации

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Crestron ST-IO Input/Output Module
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
ST-IO Troubleshooting
TROUBLE POSSIBLE
CAUSE(S) CORRECTIVE ACTION
Unexpected
response from
control system. Network devices are not
communicating to the
control system. From the Viewport, poll the network
(F4) to verify communication.
ST-IO is not receiving
power. Confirm that power pack securely
plugged into outlet and that the
connector is properly attached to
the ST-IO.
Verify that proper cables are
securely attached to ST-IO NET
connectors (for Cresnet system
only).
Green PWR LED
does not
illuminate.
Incorrect power supply. Use a Crestron power supply, PW-
1215, PW-1205, or Cresnet.
Improper Net ID. Verify that ST-IO Net ID matches
the Net ID in the SIMPL Windows
program. Refer to "Identity Code". Yellow NET LED
does not
Illuminate.
Loose network
connection. Verify that cables attached to ST-IO
NET connectors are proper and
secure.
Further Inquiries
If after reviewing this Operations Guide, you cannot locate specific information or
have questions, please take advantage of the Crestron award winning customer
service team by calling:
•
In the US and Canada, call the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at
+5255-5093-2160.
•
In Australia and New Zealand, call Crestron Control Solutions at
+61-2-9737-8203.
Operations Guide - DOC. 5675A Input/Output Module: ST-IO
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