CRESTRON
Operations Guide - DOC. 5737
Relay Controller: SP-RY
••
7
Problem Solving
Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
SP-RY not
functioning.
SmartPresenter
Q-Code incorrect
Verify that the correct Q-Code for the
device has been assigned.
SmarTouch ST-CP
/CMMSX
Incorrect Driver
Selected
No 12v power supply
Select the correct driver from the
Crestron database.
12v power supply must be used
(see "Specifications" on page 2).
Further Inquiries
If after reviewing this Operations Guide, you cannot locate specific information or
have questions, please take advantage of Crestron's award winning technical support
team by calling:
•
In the US and Canada, call Crestron’s corporate headquarters at
1.888.CRESTRON [1.888.273.7876] or 1.201.767.3400.
•
In Europe, call Crestron International at +32.15.50.99.50.
•
In Asia, call Crestron Asia at +852.2341.2016.
•
In Latin America, call Crestron Latin America at +525.574.15.90.
For local support from exclusive Crestron factory trained personnel call:
•
In Australia, call Soundcorp at +613.941.61066.
•
In New Zealand, call Amber Technologies at +649.410.8382.
