Single/Dual-Channel Wireless Mic Receiver
Crestron
MP-FS-RX1/RX2
12
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Single/Dual-Channel Wireless Mic Receiver: MP-FS-RX1/RX2 Operations & Installation Guide – DOC. 7164B
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
MP-FS-RX1/RX2 Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Mic mutes.
Loss of IR signal
Make certain beacon sensor
is not mounted near window
or lighting fixture.
Make certain IR beacon LEDs
are not blocked by clothing or
by being held.
Low battery
Charge the mic.
High-pitch noise
(feedback)
Mic is picking up sound
from speakers
Turn down mic volume,
decrease master volume,
move speakers to a location
that the mic is not typically
close to, e.g., the back of the
room.
Poor sound
quality.
Cables improperly
connected.
Verify all cables are secure.
For MP-FS-RX2,
antennas not 6 feet (2
meters) apart.
Adjust antenna spacing to 6
feet (2 meters) minimum.
Further Inquiries
To locate specific information or to resolve questions after reviewing this guide,
contact Crestron's True Blue Support at 1-888-Crestron [1-888-273-7876] or refer to
the listing of Crestron worldwide offices on the Crestron Web site
) for assistance within a particular geographic region.
To post a question about Crestron products, log onto the Online Help section of the
Crestron Web site (
). First-time users must establish a
user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the MP-FS-RX1/RX2, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
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