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Crestron Isys i/O

™

 

TPMC-15/17-L Series

 

Touchpanel Media Centers

 

Contents 

Touchpanel Media Centers:  Crestron Isys i/O™  TPMC-15/17-CH/QM-L 
Series 1

 

Introduction ...............................................................................................................................1

 

Features and Functions ................................................................................................1

 

Specifications ..............................................................................................................8

 

Physical Description..................................................................................................11

 

Industry Compliance .................................................................................................20

 

Setup ........................................................................................................................................21

 

Network Wiring.........................................................................................................21

 

CAT5 Wiring (CH-L Versions Only)........................................................................22

 

QM Network Wiring (QM-L Versions Only)............................................................22

 

QuickMedia Transport System..................................................................................22

 

Identity Code .............................................................................................................24

 

Configuring the Touchpanel......................................................................................24

 

Hardware Hookup .....................................................................................................47

 

Mounting Options......................................................................................................49

 

Touchpanel Mounting ...............................................................................................50

 

Touchpanel Removal.................................................................................................50

 

Recommended Cleaning............................................................................................51

 

Programming ...........................................................................................................................51

 

Uploading and Upgrading........................................................................................................51

 

Establishing Communications ...................................................................................52

 

Troubleshooting Communications ............................................................................61

 

Uploading a SIMPL Windows Program....................................................................61

 

Uploading a VT Pro-e Project ...................................................................................63

 

Firmware Upgrade.....................................................................................................66

 

Operation .................................................................................................................................69

 

MediaMarker .............................................................................................................69

 

Security Infrastructure ...............................................................................................69

 

Problem Solving ......................................................................................................................71

 

Troubleshooting.........................................................................................................71

 

Further Inquiries ........................................................................................................72

 

Future Updates ..........................................................................................................72

 

Software License Agreement...................................................................................................73

 

Return and Warranty Policies ..................................................................................................75

 

Merchandise Returns / Repair Service ......................................................................75

 

CRESTRON Limited Warranty.................................................................................75

 

Microsoft

®

 Windows XP® Embedded End User License Agreement ....................................76

 

 

Operations Guide - DOC. 6354 

Contents  

•

  i 

Содержание Isys i/O TPMC-15-CH-L

Страница 1: ...Crestron Isys i O TPMC 15 17 L Series Wall Mount Touchpanel Media Centers Operations Guide...

Страница 2: ...ctronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respective owners Windows and Windows XP are registered trademarks...

Страница 3: ...Mounting Options 49 Touchpanel Mounting 50 Touchpanel Removal 50 Recommended Cleaning 51 Programming 51 Uploading and Upgrading 51 Establishing Communications 52 Troubleshooting Communications 61 Upl...

Страница 4: ......

Страница 5: ...feature a 17 WXGA widescreen 15 9 ratio display in addition to all of the features of the TPMC 15 series Both the TPMC 17 and TPMC 15 series are available in QuickMedia hereinafter referred to as QM...

Страница 6: ...microphone audio that can be connected to a Crestron CNX BIPAD8 or any Crestron CAT5 balanced audio device CH L versions only QM output at native touchpanel resolution act as transmitter for connectio...

Страница 7: ...ideo or composite video source QM L versions can display two real time video RGB signals from two QM transmitters For information on programming the TPMC 15 17 series refer to the latest version of th...

Страница 8: ...iagram QuickMedia While acting as a QM receiver QM L versions of the TPMC 15 17 can be connected to any combination of QM switching devices and or QM transmitters to expand the number of available QM...

Страница 9: ...diaManager devices are designed for conference room auditorium and lecture hall applications or anywhere else where audio video or computer equipment needs to be easily connected and disconnected from...

Страница 10: ...used with the TPMC 15 TPMC 17 series or a personal computer In addition to containing the tools required for object creation MediaMarker can import graphics and text from many other applications Impor...

Страница 11: ...used to connect to mass storage devices or other USB peripherals Program loading can be accomplished via any mass storage device or through Compact Flash A USB drive connected to one of the USB ports...

Страница 12: ...sation up to 22ns on input labeled QM1 CH L Version 2 Balanced analog RJ 45 video inputs over CAT5 from CNX PVID or similar device Supports YPRPB S video and composite NTSC or PAL Audio Inputs QM L Ve...

Страница 13: ...dphone mini phone jack on rear of unit 105 mW per channel 8 ohm load CH L Version Balanced line level microphone via RJ 45 output to CNX BIPAD8 600 impedance Maximum Microphone Output 2 Vrms Balanced...

Страница 14: ...ng Angle Composition TFT Active matrix color LCD TPMC 15 15 38 1 cm 4 3 aspect ratio TPMC 17 17 43 2 cm 15 9 aspect ratio TPMC 15 4 3 XGA TPMC 17 15 9 WXGA TPMC 15 1024 x 768 pixels TPMC 17 1280 x 768...

Страница 15: ...New users may be required to register to obtain access to certain areas of the site including the FTP site Physical Description The touch sensitive viewing screen is located on the front of the touch...

Страница 16: ...ouchpanel Media Centers Crestron Isys i O TPMC 15 17 L Series TPMC 15 QM L Front View TPMC 17 CH L Front View 12 Touchpanel Media Centers Crestron Isys i O TPMC 15 17 L Series Operations Guide DOC 635...

Страница 17: ...C 15 QM L Wall Mount Touchpanel Front Bottom and Side Power Cable Not Shown 14 17 in 35 99 cm 13 26 in 33 69 cm 13 59 in 34 52 cm 0 58 in 1 46 cm 2 09 in 5 31 cm 3 83 in 9 73 cm 12 59 in 31 98 cm Oper...

Страница 18: ...11 connector mates with a 9 pin serial port of a PC The connecting cable is not supplied Use this port to establish a direct connection between the touchpanel and a PC without a control system or net...

Страница 19: ...variety of third party USB peripherals USB is a connectivity specification developed by the USB Implementers Forum that provides a single simple standardized way to connect up to 127 devices to a comp...

Страница 20: ...estron warranty PWR OUT This female power connector is used to supply 12 5VDC power to the touchpanel from the TPMC L IMC using the included nine inch power cable For more information refer to Hardwar...

Страница 21: ...an RJ 45 connector with pinouts described in the following table For wiring information refer to CAT5 Wiring CH L Versions Only on page 22 Video In Pin Assignments PIN WIRE COLORS 568B WIRE COLORS 56...

Страница 22: ...s The twisting of the cable pairs inside the cable sheath causes this variation in length To ensure sufficient bandwidth to support signal resolutions up to 1600 x 1200 60 Hz the maximum aggregate cab...

Страница 23: ...sions Only For networks without CAT5 audio and video the TPMC CH IMC is available to convert unbalanced video sent over coax cable and balanced unbalanced audio sent over shielded twisted pair wiring...

Страница 24: ...NOTE This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interfe...

Страница 25: ...unit is the Cresnet power usage of the entire run The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation s l...

Страница 26: ...st not exceed 328 feet When connecting multiple QM devices the route between a QM origination point transmitter and a QM endpoint receiver cannot have more than two midpoints e g QM MD7x2 or other QM...

Страница 27: ...ated NOTE Only the QM IN 1 port features delay compensation for signal skew For information on maximum cable lengths refer to QM QM L versions only on page 18 The maximum aggregate cable length from Q...

Страница 28: ...nnection required to configure the touchpanel is power Refer to Hardware Hookup on page 47 for details The TPMC 15 and TPMC 17 are configured from the SETUP MENU NOTE If no project has been loaded or...

Страница 29: ...system tasks primarily using an RS 232 or TCP IP connection between a PC and one or more Crestron control systems NOTE The minimum version of Crestron Toolbox required to operate with the TPMC touchpa...

Страница 30: ...ess Exit located at the bottom of the SETUP MENU To reboot the touchpanel press Save Reboot located in the SHUTDOWN section of the SETUP MENU SETUP MENU Details The SETUP MENU allows configuration of...

Страница 31: ...drive permits easy access to embedded application files Word Excel Powerpoint MediaMarker etc and provides a location to save files To further customize the installation network drives containing com...

Страница 32: ...to return to the SETUP MENU Cresnet The Cresnet Setup window allows you to enable or disable Cresnet and permits changing the Cresnet ID Cresnet Setup Window Select Enable for normal Cresnet communic...

Страница 33: ...ed to the touchpanel When Calibrate Touch Screen is pressed the calibration screen will be displayed Touch the screen to begin the calibration process If the screen is not pressed within sixty seconds...

Страница 34: ...est charts for adjusting skew peak and boost settings on a remote display Display Output Window Select the following Test Patterns in the following order and adjust the display as necessary 1 Vertical...

Страница 35: ...touchpanel Select Project Window Project to Load RGB Video Each one of the RGB QM L versions only and video inputs is selected and adjusted from this window Click on an input tab and adjust the setti...

Страница 36: ...iminate noise You may also need to perform this vertical line adjustment again after changing the size of the display image Size and Position A vertical horizontal line grid screen test pattern is rec...

Страница 37: ...is selection does not look correct select default calibrate which sets the input setting to the factory defaults Manual calibrate permits you to manually adjust the controls NOTE If you are unable to...

Страница 38: ...of the scan lines To reliably eliminate the noise and fill the screen with a picture the outside edge of the active picture area was pushed out past the edge of the display area The average or targete...

Страница 39: ...L and the TPMC 17 QM L does not have adjustments for skew compensation Up to 255 preset locations are available to store settings for peak boost and skew In QM systems using auto compensation the tou...

Страница 40: ...ents are available for the Local Audio Microphone Headphones and an overall Speaker volume and balance control In addition the key click sound can be enabled or disabled by pressing Key Click Defaults...

Страница 41: ...wn in the following diagram It includes tabs containing controls for the QM inputs and the QM output Audio Setup Window QM L Version From the QM Inputs tab volume levels for the program and microphone...

Страница 42: ...llowing diagram Additionally the touchpanel can be set to transmit the touchpanels actual QM ID or a specific QM ID for use in QM systems using auto compensation For more information on auto compensat...

Страница 43: ...he frame prefix followed by a sequential frame number The frame template serves as a starting point for each new frame Crestron supplies some ready made templates or you can use one of your own Screen...

Страница 44: ...ate for most internet sites Low Minimal safeguards and warning prompts are provided Most content is downloaded and run without prompts All active content can run Appropriate for sites you absolutely t...

Страница 45: ...o appear that contains the text This operation has been cancelled due to restrictions in effect on this computer Please contact your system administrator If this message appears checking Enable Popup...

Страница 46: ...hernetExternal Properties window This window displays the connection and related required items EthernetExternal Properties Window To establish dynamic or static processing select Internet Protocol TC...

Страница 47: ...e it connects to the network In some systems the IP address of the device can even change while it is still connected DHCP also supports a mix of static and dynamic IP addresses Dynamic addressing sim...

Страница 48: ...oup that identify the touchpanel on the network The hostname may be used when transferring a program over Ethernet using Crestron Toolbox This window permits editing of the hostname and workgroup Netw...

Страница 49: ...ssages Following are definitions of each message type Warning An event occurred that may affect the normal operation of the unit Error An operation has failed Fatal An event occurred which will requir...

Страница 50: ...touchpanel After the touchpanel has shut down the power supply can be safely removed from the touchpanel STANDBY TIMEOUT Details The STANDBY TIMEOUT function can turn off the touchpanel display when t...

Страница 51: ...uitable for the minimum wire gauge used in interconnecting cables The ratings on the connecting unit s supply input should be considered to prevent overloading the wiring NOTE The headphone output is...

Страница 52: ...C PWR OUT TO POWER PORT ON TOUCHPANEL NOTE The TPMC 17 QM L has the same connections When connecting power Crestron recommends using the included TPMC L IMC Interface Module to bring power from the in...

Страница 53: ...e within a lectern remove the power cable connecting the PWR OUT port to the PWR port and connect the power supply to the PWR port of the touchpanel without using the TPMC L IMC Mounting Options The T...

Страница 54: ...the mounting option and align the eight screw holes 4 Insert and tighten the eight supplied screws finger tight and then using a 2 Phillips screwdriver tighten an additional 1 8 turn 5 Cover the moun...

Страница 55: ...the latest firmware to take advantage of the most recently released features Please check the Crestron website http www crestron com updates for the latest versions of software and firmware New users...

Страница 56: ...hpanel via a control system Indirect Serial Communications Setup Connections 1 Ensure that all devices are connected to the control processor and the control processor is connected via serial cable to...

Страница 57: ...t already selected If communication is successful the network devices that are connected to the control system are displayed Network Device Tree To view a specific device expand the network device tre...

Страница 58: ...omputer directly to the RS 232 port of the touchpanel using Crestron Cable Number STCP 502PC or equivalent Refer to RS 232 on page 14 for pin assignments NOTE Direct serial communication is a faster m...

Страница 59: ...elect the serial settings of the device This sets the PC to the same serial settings Enter the settings and click OK For touchpanels the default settings are Port COM 1 Baud Rate 15200 or select Auto...

Страница 60: ...15 17 L Series Toolbox System Info The Functions menu may now be used to upload a project update firmware and reset the network ID Toolbox Functions Menu 56 Touchpanel Media Centers Crestron Isys i O...

Страница 61: ...PC and the touchpanel Typical Connection Diagram when Uploading a Touchpanel Project or Firmware to the Touchpanel via TCP IP 1 To establish TCP IP communications with the touchpanel a serial connecti...

Страница 62: ...Pins 4 5 7 and 8 are not used RJ 45 Straight Through Cable For Connection Through Hub FROM PIN COLOR SIGNAL TO PIN SIGNAL 1 White Orange Tx 1 Tx 2 Orange Tx 2 Tx 3 White Green Rc 3 Rc 6 Green Rc 6 Rc...

Страница 63: ...Setup from the Toolbox menu bar IP Table Window 2 If the touchpanel already has an IP table it is displayed at the top of the window 3 Click Add Entry to add a new IP table entry or select an existin...

Страница 64: ...ies are set as Master and cannot be changed 6 In the IP Address Hostname field enter the static IP address of the control system or if the control system is DHCP enabled its fully qualified domain nam...

Страница 65: ...ction requires a CAT5 cable with 8 pin RJ 45 connectors 2 With a serial connection verify that the correct COM port on the PC has been selected Some computers have more than one COM port some may be i...

Страница 66: ...em Info Crestron Toolbox Tools System Info 4 When the System Info window appears the Functions option becomes available from the menu bar 5 Select Functions SIMPL Program The SIMPL Program window cont...

Страница 67: ...PL Program window re opens click Send Uploading a VT Pro e Project The compiled VT Pro e project file can be uploaded to the touchpanel using VT Pro e or the Crestron Toolbox While the touchpanel can...

Страница 68: ...vtz file Upload via Crestron Toolbox 1 Verify that the procedure for Establishing Communications that begins on page 52 has been performed to establish a connection between the PC and the touchpanel...

Страница 69: ...splayed on the touchpanel screen Sound Files are WAV files that are assigned within a touchpanel project Font Files are fonts that are part of a touchpanel project Selecting Send Modified Files Only w...

Страница 70: ...re Not every product has a firmware upgrade but as Crestron improves functions adds new features and extends the capabilities of its products firmware upgrades are posted To upgrade the firmware compl...

Страница 71: ...csz file Locate Firmware in the Open Window 7 Click Open and the file transfers to the unit NOTE While performing firmware update do not power off the device unless it is unresponsive for an excessive...

Страница 72: ...PMC 15 17 L Series File Transfer Window 8 The Firmware window indicates the new firmware version Click Close after the touchpanel automatically reboots 68 Touchpanel Media Centers Crestron Isys i O TP...

Страница 73: ...available in the MediaMarker help file Security Infrastructure Since the TPMC 15 17 does not use a traditional hard drive but rather an image that gets restored every time the touchpanel is rebooted...

Страница 74: ...ves to files on the TPMC 15 17 7 ActiveX and Java The TPMC 15 17 has ActiveX Disabled and has no Java Virtual Machine installed These applets cannot run on the TPMC 15 17 NOTE While browsing the Inter...

Страница 75: ...nd the TPMC L IMC 60 feet max for 14 gauge speaker wire Touchpanel is incorrectly calibrated Enter SETUP MODE or use Crestron Toolbox to initiate the calibration sequence and recalibrate Touchpanel Cr...

Страница 76: ...the Ethernet port on a PC and ping the IP address of the touchpanel to confirm communication If it is good confirm hub port by testing with another Ethernet device Further Inquiries If you cannot loca...

Страница 77: ...data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Software...

Страница 78: ...90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at its opt...

Страница 79: ...mps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the d...

Страница 80: ...he SOFTWARE o EXPORT RESTRICTIONS You acknowledge that SOFTWARE is subject to U S export jurisdiction You agree to comply with all applicable international and national laws that apply to the SOFTWARE...

Страница 81: ...f the SOFTWARE provides and you choose to utilize the Internet gaming or update features within the SOFTWARE it is necessary to use certain computer system hardware and software information to impleme...

Страница 82: ...Crestron Electronics Inc Operations Guide DOC 6354 15 Volvo Drive Rockleigh NJ 07647 2013093 Tel 888 CRESTRON 07 05 Fax 201 767 7576 Specifications subject to www crestron com change without notice...

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