IMedia Receiver/Processor
Crestron
IM-RX1 & IM-RX3
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
IM-RX1/IM-RX3 Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Not receiving power.
Verify that the power supply cable
and power supply connection to the
AC are properly attached.
PWR LED
does not
illuminate.
Incorrect power supply.
Only use a Crestron power supply.
Verify display device connection.
No video
output
displayed.
Incorrect cable
connection.
Verify iMedia output cable
connection is secure.
Verify iMedia cable connections.
Incorrect cable
connections.
Verify maximum iMedia cable
length.
Video from
source is
garbled or no
output.
Peak adjustment
incorrect.
Readjust peak control.
Not controlling
the display
device.
Incorrect wiring.
Check wiring and connectors
between the IM-RX1/3 and the
display device.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team
by calling the Crestron corporate headquarters at 1-888-CRESTRON
[1-888-273-7876]. For assistance in your local time zone, refer to the Crestron
website (www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities
of the IM-RX1 or IM-RX3, additional information may be made available as
manual updates. These updates are solely electronic and serve as intermediary
supplements prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
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iMedia Receiver/Processor: IM-RX1 & IM-RX3
Operations & Installation Guide - DOC. 6384
Содержание iMedia IM-RX1
Страница 1: ...Crestron IM RX1 IM RX3 iMedia Receiver Processor Operations Installation Guide...
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