Crestron
IM-WCVP
iMedia Wall Plate Control Panel
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
IM-WCVP Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
Not receiving
power.
Verify that the
iMedia cable is
connected to the
IM-WCVI and the
IM-WCVI is
connected to the
iMedia receiver.
Incorrect
power supply.
Only use Crestron
power supplies.
SOURCE
LED does
not
illuminate.
Source is not
selected.
Push a source
button to select a
source.
Verify computer
cable connection.
Verify video cable
connection.
No video
output
displayed.
Incorrect cable
connection.
Verify iMedia
output cable
connection is
secure.
(Continued on following page)
Operations & Installation Guide – DOC. 6489 iMedia Wall Plate Control Panel: IM-WCVP
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