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Crestron 

CGDMX-512BI

 

 

DMX512 Controller

 

Operations & Installation Guide – DOC. 0003 

DMX512 Controller: CGDMX-512BI  

  13 

Problem Solving 

Troubleshooting 

The following table provides corrective action for possible trouble situations. If 
further assistance is required, please contact a Crestron customer service 
representative.  

CGDMX-512BI Troubleshooting 

TROUBLE 

POSSIBLE CAUSE(S) 

CORRECTIVE ACTION 

Device does not 
function. 

Device is not 
communicating with the 
processor. 

Check the serial connection 

 

Device is not receiving 
power 

Check the power source and 
the power cord 

Loss of 
functionality due 
to electrostatic 
discharge. 

Improper grounding. 

Check that all ground 
connections have been made 
properly. 

Reference Documents 

The latest version of all documents mentioned within the guide can be obtained from 
the Crestron website (

www.crestron.com/manuals

). This link will provide a list of 

product manuals arranged in alphabetical order by model number. 

List of Related Reference Documents 

DOCUMENT TITLE 

2-Series Control Systems Reference Guide 

Further Inquiries 

If you cannot locate specific information or have questions after reviewing this 
guide, please take advantage of Crestron's award winning customer service team by 
calling Crestron at +32-15-509920. 

You can also log onto the online help section of the Crestron website 
(

www.crestron.com/onlinehelp

) to ask questions about Crestron products. First-time 

users will need to establish a user account to fully benefit from all available features.

 

Future Updates 

As Crestron improves functions, adds new features and extends the capabilities of 
the CGDMX-512BI, additional information may be made available as manual 
updates. These updates are solely electronic and serve as intermediary supplements 
prior to the release of a complete technical documentation revision. 

Check the Crestron website periodically for manual update availability and its 
relevance. Updates are identified as an “Addendum” in the Download column. 

Содержание CGDMX-512BI

Страница 1: ...Crestron CGDMX 512BI DMX512controller Operations Installation Guide...

Страница 2: ...Technical Documentation department at Crestron International Oude Keerbergsebaan 2 B 2820 Rijmenam Belgium Tel 32 15 50 99 50 All brand names product names and trademarks are the property of their re...

Страница 3: ...Crestron CGDMX 512BI DMX512controller Operations Installation Guide...

Страница 4: ...s the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Disconnect power prior to connecting or disconnecting equipment Do not install in direct sunlight The...

Страница 5: ...ogramming Software 7 Earliest Version Software Requirements for the PC 7 Programming with Crestron SystemBuilder 7 Programming with D3 Pro 7 Programming with SIMPL Windows 8 Example Program 8 Uploadin...

Страница 6: ......

Страница 7: ...m and lighting product using the DMX512 protocol Only one serial RS 232 422 port on the Crestron control system is required to communicate with the DMX512 interface The DMX512 interface has two separa...

Страница 8: ...y inflammable Isolation All I O DIN3 56930 2 4 2 3 Dimensions Height 2 24 in 5 7 cm Width 4 33 in 11 cm Depth 7 87 in 20 cm Weight 1 06 lbs 0 480 kg 1 The latest software versions can be obtained from...

Страница 9: ...Crestron CGDMX 512BI DMX512 Controller Operations Installation Guide DOC 0003 DMX512 Controller CGDMX 512BI 3 CGDMX 512BI Physical View CGDMX 512BI Overall Dimensions...

Страница 10: ...ta 2 3 Status LED s Power CN COM DMX512 Indicates that the device is powered Indicates traffic between the Crestron processor and CGDMX 512BI Indicates a valid DMX512 input signal 4 RS232 422 Interfac...

Страница 11: ...ply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling Commission FCC Compliance Statement This device complies with part 15 of the FCC rules Operati...

Страница 12: ...ware for the CGDMX 512BI DESCRIPTION PART NUMBER QUANTITY Serial Cable N A 1 Power Cable N A 1 Hardware Hookup Connect the serial cable with the used serial port on the Crestron processor Connect the...

Страница 13: ...ol system project may prefer to continue using SIMPL Windows For the minimum recommended software versions visit the Version Tracker page of the Crestron website www crestron com versiontracker Progra...

Страница 14: ...nto the system drag the CGDMX 512BI from the User module Product module folder after copying the modules to the User macro folder or the same folder where the project is stored Program Manager Program...

Страница 15: ...load or upgrade it is necessary to establish communication Once communication has been established files for example programs can be transferred to the control system Programs Program files may be dis...

Страница 16: ...ts the DMX512 speed and S3 the interface mode S1 Values S2 Values The DMX512 data are processed by the CGDMX 512BI interface with an optimal and standard compliant DMX512 timing If problems should app...

Страница 17: ...Crestron CGDMX 512BI DMX512 Controller Operations Installation Guide DOC 0003 DMX512 Controller CGDMX 512BI 11 DMX timing diagram S3 Values...

Страница 18: ...DMX512 Controller Crestron CGDMX 512BI 12 DMX512 Controller CGDMX 512BI Operations Installation Guide DOC 0003...

Страница 19: ...oduct manuals arranged in alphabetical order by model number List of Related Reference Documents DOCUMENT TITLE 2 Series Control Systems Reference Guide Further Inquiries If you cannot locate specific...

Страница 20: ...not limited to using the Software a either directly or through commands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c p...

Страница 21: ...in accordance with the published specifications for a period of ninety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as...

Страница 22: ...e 1 year touchscreen display and overlay components are covered for 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from CRESTRON or an au...

Страница 23: ...Crestron CGDMX 512BI DMX512 Controller Operations Installation Guide DOC 0003 DMX512 Controller CGDMX 512BI 17 This page is intentionally left blank...

Страница 24: ...ternational Inc Operations Installation Guide DOC 0003 Oude Keerbergsebaan 2 B 2820 Rijmenam Belgium Tel 0032 0 15 50 99 34 Fax 0032 0 15 50 99 40 Specifications subject to www crestron eu change with...

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