Supplemental Guide – DOC. 7961A
CCS-UC-300: Crestron SR Room System for Skype for Business
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Diagnostics
Use the Settings screen’s Diagnostics section to view and manage system logs. Tap
Diagnostics to display the Diagnostics section.
Settings Screen - Diagnostics Section
View Logs
During troubleshooting, different logs can be viewed. To view a specific type of log, select
the desired log file from the drop-down list. Tap Refresh to view the latest log data.
Windows Event Viewer
Tap Launch Event Viewer to open the Windows event viewer that shows system and
application logs.
Export Log Files
Tap Export Log Files to package and export all of the log files (including all Crestron logs
and system event logs) onto external storage.
Upload Log Files
Tap Upload Log Files to package and upload all of the log files to a Crestron server for
delivery to Crestron support personnel.
NOTE:
Internet access is required for uploading.