9
WHAT TO DO IF THINGS GO WRONG (2)
SELF HELP
If the shower is not working satisfactorily, make the following checks before calling out the installer.
Any one of these adjustments could restore the performance.
The shower cycles
from HOT to COLD
Temperature is set too hot causing the thermal cut-out (safety device) to operate.
Turn knob “E” clockwise
to increase water flow.
Slowly increase the water temperature by turning knob “E” anti-clockwise until a
comfortable showering temperature has been reached.
WAIT approximately 20 seconds for each adjustment to affect the water temperature.
“ (Medium)” setting may need to be selected.
Water too HOT
Increase water flow by adjusting knob “E” clockwise.
“ (Medium)” setting may need to be selected.
Increase pressure to water supply e.g. fully open service valve or stop cock.
Check hose is not kinked restricting the water flow and clean handset.
Water too COLD
Check power is on by LED indicator being illuminated.
Decrease water flow by adjusting knob “E” anti-clockwise.
“
(High)” setting may need to be selected.
Select inner or outer only handset spray pattern.
Spray pattern poor Clean the shower handset.
Water takes longer
to heat up
Thermal cut-out has operated after previous use and the LED indicator has gone out
(automatically resets when unit cools down).
“
(High)” setting may need to be selected.
Water goes cold
while using
shower
Check LED indicator is illuminated.
Check water pressure has not fallen so far as to let pressure switch cut out,
e.g. Another tap drawing water off.
Raise position of shower handset.
Broken parts
Please contact our spares department on 0870 9000 420 (UK only).
Water continues to
flow when button
“D” pressed to stop
This is normal.
The shower includes a shutdown feature that means the water will continue to flow
for up to 7 seconds after “ (stop)” has been selected.
PROFESSIONAL SERVICE
If the previous “Self Help” checks fail to restore the performance, you should seek professional help.
The person who installed the shower is probably the best one to investigate and correct it and is certainly the
person to contact if you have had a problem in the guarantee period.
The following additional checklist is provided for the benefit of the qualified service person.
WARNING: SWITCH OFF THE ELECTRICITY AT THE LOCAL ISOLATOR
BEFORE REMOVING THE COVER TO MAKE CHECKS
Water too HOT
Water flow restricted by blockage in filter of solenoid valve. Replace solenoid valve.
Water too COLD
Check circuit through thermal cut-out and/or through pressure switch microswitches.
A schematic wiring diagram is available from our technical advisory service.
Check each element circuit and check tightness of electrical connections.
No control over
water flow
Check control knob is correctly engaged onto the stabiliser valve drive gear.
Undo headworks of stabiliser valve.
Check stabiliser is in place and remove any debris in valve then re-assemble.
Water discharges
from pressure
relief valve
Check for cause of high pressure and remove it.
Blockage on outlet e.g. blocked shower handset.
Replace the pressure relief disc (not covered by guarantee).
Water does not
flow when button
“A B C” is pressed.
Ensure that the flying lead from the PCB is connected to the Front Cover.
Check circuit through solenoid coil and/or through pressure switch microswitches.
Possible PCB fault. If defective then replace. Power supply not reaching shower.
WHAT TO DO IF THINGS GO WRONG (1)