12
CREDA AFTER SALES SERVICE
SELF HELP
If the shower is not working satisfactorily, make the following checks before calling out the installer.
Any one of these adjustments could restore the performance.
The shower cycles
from HOT to COLD
The temperature is set too hot causing the thermal cut-out (safety device)
to operate
Turn knob “C” clockwise
to increase water flow.
Slowly increase the water temperature by turning knob “C” anti-clockwise
until a comfortable showering temperature has been reached.
You MUST WAIT approximately 20 seconds for each adjustment to affect the
water temperature.
Medium setting (2 red bands) may need to be selected.
Water too HOT
Increase water flow by adjusting knob “C” clockwise.
Medium setting (2 red bands) may need to be selected.
Increase pressure to water supply e.g. fully open service valve or stop cock.
Check hose is not kinked restricting the water flow and clean handset.
Water too COLD
Decrease water flow by adjusting knob “C” anti-clockwise.
High setting (3 red bands) may need to be selected.
Select inner or outer only handset spray pattern.
Spray pattern poor Clean the shower handset.
Water takes longer
to heat up
Thermal cut-out has operated after previous use and the neon indicator has
gone out (automatically resets when unit cools down)
High setting (3 red bands) may need to be selected.
Water goes cold
while using
shower
Check water pressure has not fallen so far as to let pressure switch cut out,
e.g. Another tap drawing water off.
Raise position of shower handset.
Broken parts
Please contact our spares department on 0844 372 7750 (UK only).
Fitting instructions are provided with most spares.
Water continues to
flow when button
“B” pressed to stop
This is normal for 10.5kW models only (Other models contact “After Sales”)
The shower includes a shutdown feature that means the water will continue
to flow for up to 7 seconds after “ (stop)” has been selected.
We offer a technical advisory service on the telephone to installers and other customers with
problems in the field.
RING 0844 372 7766 (UK ONLY)
Some spare parts (see Page 11) can be supplied against Credit or Debit cards.
RING 0844 372 7750 (UK ONLY)
Remember to quote the exact type of shower, as written on the front of the shower and on this
leaflet.
The model and serial number are located on the bottom face of the shower.
Make a note of those numbers here, and be sure to quote them if you call for advice.
Model Number: 53-67_ _ _ _ _ _ Serial Number: _ _ _ _ _ _ _ _ _ _
Note: You may be charged for a service call if you do not have the serial number.
WHAT TO DO IF THINGS GO WRONG (1)
5
8.
Your shower is provided with 3 fixing
positions in the backplate (see Diagram 9).
The top-fixing hole is a “key-hole” slot,
and should be marked and drilled first.
Tighten top screw with head protruding
about 10mm from the wall and hook the
backplate over the screw head.
This allows for correct and accurate
alignment of your shower before marking
and fixing the bottom positions.
You may not wish to tighten up both screws at this
stage as the holes are elongated to allow for adjustment after other connections have taken place.
b.
PLUMBING
(
For your convenience a cold water inlet configuration diagram is shown on page 6)
WARNING: ENSURE THAT THE MAINS WATER SUPPLY MEETS THE REQUIREMENTS BELOW
BEFORE CONTINUING WITH INSTALLATION.
The heater must be connected to the mains cold water supply.
This must have a minimum running pressure of 69kPa (0.7 bar, 10 psi)
and a maximum pressure of 690kPa (7.0 bar, 100 psi).
WARNING: BEFORE CONNECTING THE PIPE WORK TO THE SHOWER,
ENSURE THAT THE PIPE WORK IS FULLY FLUSHED OUT.
1.
Unscrew the “Red Cap” from the shower outlet pipe and discard it in a suitable manner.
It has been used to seal the shower during transit, and is no longer required.
2.
It is recommended that a WRAS (Water Regulations Advisory Scheme) listed isolating valve is fitted
to the incoming mains cold water before the shower unit. This will allow the unit to be serviced or
exchanged without having to turn off the mains water at the water stop valve.
3.
The heater can be fed from a header tank provided this has a minimum head of 7 metres (23ft).
4.
The cold water inlet connection supplied is a plain Ø15mm straight shank/shaft.
This connector will accept either a Ø15mm compression elbow or a Ø15mm “push-on elbow”.
Ø15mm copper, stainless s teel or suitable plastic pipe should be used.
For your convenience, a cold water inlet configuration diagram is shown on page 6.
If rear entry is required, treat as top entry with an additional “Yorkshire” elbow (soldered type) for
fitting into the rear channel.
To aid installation, you may find it convenient to move the flexible pressure relief valve outlet
assembly by removing the two securing screws (See Diagram 2b).
In multiple installations, correct pipe work sizes should be calculated to maintain adequate flow to
each shower.
5.
It is permissible to use a WRAS (Water Regulations Advisory Scheme) approved sealant sparingly
whilst avoiding excess finding its way into the shower operating parts.
6.
With isolating valve connected,
flush the pipe work through to remove any particles etc
,
before making the final connection to the shower.
Blockage in the water ways (particularly the handset and solenoid valve) will prevent the heater
working properly.
Note: You may be charged for a service call if it is due to incorrect installation.
7.
The shower is designed to have an open outlet and should only be used with “Creda” recommended
fittings.
Do not connect the handset until after the front cover and detachable bottom section are fitted.
WARNING: DO NOT FIT A TAP ON THE SHOWER OUTLET.
WARNING: TAKE CARE TO AVOID RESTRICTING THE OUTLET OF THE
PRESSURE RELIEF VALVE.