Cutter’s Mate
Owner’s Manual
4 van 14
Cuttersmate-europe 2012 Rev. 1
Cutter’s Mate Warrantee Policy
Your Cutter’s Mate product is warranted against defective material or workmanship for a period of one
year from the date of purchase. In the event of failure of the product to conform to this written warranty,
please take the following
1.
DO NOT return your product to the place of purchase
2.
If the product was purchased in the USA, please send it to the
USA address
below. In all other cases
you send your product to the
EU Address
3.
Carefully package the product by itself and return it, freight prepaid, along with:
A. copy of your dated proof of purchase (please keep a copy for your records).
B. written statement about the nature of the problem.
C. Your name, address, and phone number to:
Send to:
EU Adress
Cutters Mate-Europe
Holleweg 26
3905 LG . Veenendaal (The Netherlands)
USA adress
Creator’s Stained Glass
25091 W. Crabtree Lane Ingleside,
IL 60041 (USA)
We recommend that you insure your package against loss and in-transit damage for which we cannot be
responsible.
This warranty applies to the original registered purchaser. DAMAGE TO THE PRODUCT RESULTING FROM
TAMPERING, ACCIDENT, ABUSE, NEGLIGENCE, UNAUTHORIZED REPAIRS OR ALTERATIONS, UNAPPROVED
ATTACHMENTS OR OTHER CAUSE UNRELATED TO PROBLEMS WITH MATERIAL OR WORKMANSHIP ARE
NOT COVERED BY THIS WARRANTY
No employee, agent, dealer, or other person is authorized to give any warranties on behalf of Creator’s
Stained Glass. If inspection by Creator’s Stained Glass shows that the problem was caused by defects in the
material or workmanship within the limitations of the warranty, Creator’s Stained Glass will repair or
replace the product free of charge and return product prepaid. Repairs made necessary by normal wear or
abuse, or repair of product outside the warranty period, if they can be made, will be charged at regular
factory prices
