![background image](http://html1.mh-extra.com/html/creative/ipod-xdock/ipod-xdock_user-manual_2680547018.webp)
FAQs 17
FAQs
This section covers questions you might have while using your product. For
further assistance, consult our self-help tool "Knowledge Base". Go to
www.creative.com
, select your region and country, and then select
Support
.
Why can’t I hear any sound from my headphones or speakers?
Check that:
• your speaker system’s power is turned on.
• your Xdock is powered from the power adapter.
• the volume is not muted. Press the Mute button on your remote control
or the Volume control on your Xdock to unmute.
• you have connected headphones or speakers to your Xdock.
• you have disconnected your headphones from your Xdock. This applies
only if you want to hear sound from speakers.
Why can’t I hear much difference in sound after enabling
X-Fi Crystalizer?
X-Fi Crystalizer works most dramatically on sound with many high and low
frequencies. Some types of music have mostly mid-range frequencies, so
the change may not be as apparent.
Do I need to enable the Equalizer feature in iPod to fully
experience X-Fi Xtreme Fidelity?
X-Fi enhancements are best experienced when the Equalizer feature in your
iPod is disabled.