![background image](http://html1.mh-extra.com/html/creative/ipod-xdock/ipod-xdock_user-manual_2680547021.webp)
FAQs 20
Why is my iPod not charging when my Xdock is connected to a
computer?
This may occur if your Xdock is connected to a USB port on a computer that
is turned off. Disconnect the USB cable from the back of your Xdock.
Charging should start and the charging icon will be displayed on the screen
of your iPod.
Can I connect my Xdock to a USB hub?
Using a USB hub with your Xdock may cause your iPod not to be detected by
your computer. Always connect your Xdock directly to a computer USB port.
Why does my CRT monitor become distorted whenever Xdock is
turned on?
CRT monitors typically have no proper shielding, so their screens may
become distorted in the presence of strong magnetic or radio signals. Place
your Xdock as far away as possible from your monitor.
What happens when I reset Xdock?
During a reset, your Xdock reverts to the original volume setting, and turns
on the X-Fi enhancements. If your Xdock is paired with any X-Fi Wireless
Receiver, the zone control settings are also erased.