7
．
Troubleshooting
7.1 Question: will the characters below 1CM be deformed?
Answer: when cuting small characters, please set offset in the software, for example, in
”
Wentai
”
sign software
：
(1). Click
“
plotting output
”
once, a plotting output picture will pop up
。
(2). Click
“
set
”
once, a picture of setting plotter will pop up
。
(3). Click
“
compensation setting
”
, a dialog box will pop up
。
(4). Select
“
sharp-angle compensation
”
, adjust the value to required level
。
The compensation ranges within 0.1-0.7, more often we set it to be 0.25. in addition, the
plotting speed of the cutter shall be set below 20
。
7.2 Question: Why there is an additional stroke after finishing cutting
Answer: 1. check if the tip of cutter is flexible when it is up and down
。
2. change the Master software if there are some deviant letters
。
3. check if there are some problems on the files you are ready to output
。
7.3 Question: why does zigzag happen to the cutter?
Answer: as cutter PUCT motor features high power and speed, so the cutting speed shall be
adjusted according to size of character. Generally, to cut small glossy characters with
high requirement for precision, the speed shall not exceed 40. In most cases, the speed at
the shift 50-60 is favorable. To cut big characters of large quantity within shortest time,
the speed can be 70, 180, but since step distance of motor is so long that evident zigzag
occur. Therefore, you should set the speed to specific size of characters, and the
relationship between speed and size of characters please refer to following table:
Size of font
（
mm
）
SPEED
＜
10
10-20
10-30
30
30-50
40-50
50-500
60
＞
500
70-80
7.4 Question: why do the paper deviate when it runs by a large margin?
Answer: the paper feed bracket containing paper roll shall be completely parallel to paperweight
wheel, for big roll of materials, loosen it prior graving to prevent excessive obstruction
when plotting or graving. For the machines with four paperweight wheels, when plotting
big image or characters back and forth, use the two paperweight wheels at sides instead
of press the four down simultaneously. Unequal abrasion of the two wheels also may
PCUT SERIES USER
‘
S MANUAL
Troubleshooting
27
