USER MANUAL
NAVCAM-818SHD
15
FAQ
Fault
Suggestion
The device has frozen /
stopped working.
Check the speed of your memory card. We recommend class
10 for faster transfer rates, especially If the record
fi
le size is
bigger (say 15 min recording increments at 1080Full HD).
Alternately, check the car’s internal temperature. The device
will enter standby mode if the ambient vehicle temperature is
below 0 or above 30 degrees C.
The device will not start
recording, or stop recording or
has other intermittent faults
Most common cause of intermittent faults is an under rated
SD card. We recommend a class 10 card for this device as
recording at 4K resolution requires a superior speed card.
The speaker warning sounds
are a little loud. Can you turn
them off?
Yes. Just go the user settings screen and select speaker. Then
turn the speaker to OFF.
Device does not turn o
ff
If in vehicle: check that the 12V socket is not still powered (on)
when the key is removed (as with some European cars).
Wait 10 seconds for
fi
le
fi
nalization / closure. Disconnect
power lead to device
Cant playback the .MOV video
fi
les
Upgrade your windows media player version or use an
alternate media player such as VLC media player
My video/ pictures of an
incident are NOT there
Check the capacity of your memory card, the
fi
les may have
been overwritten in the record cycle process. If the Bump
fi
le
record feature did not automatically preserve the footage, then
be sure to manually save the footage next time by pressing the
The date/ time is incorrect
Reset the date / time in the settings menu. Otherwise check
that the time settings have been updated automatically via the
GPS connection. If the battery runs completely
fl
at, then the
date/ time will need to be reset.
Don’t forget to manually adjust the settings for your time zone
in the user settings menu.
Standard Time Zones
Daylight
Savings Time Zones QLD
+10
+10
NSW
+10
+11
ACT
+10
+11
VIC
+10
+11
TAS
+10
+11
SA
+9.3
+10.3
WA
+8
+8
Can’t see the device in my
computer
Check the USB cable connection to the device and USB port. Try
another USB port, possibly directly to the PC/ notebook (rather
than through a USB hub)
No Video displayed on TV
Check the cable connections on the NAVCAM-818SHD and
that playback mode is selected
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