Troubleshooting
If the system production declines or
the unit stops working, check the
mechanical components for any
visual problems. Listed below are the
items to check for two of the most
commonly encountered problem
conditions: LOW SYSTEM
PRESSURE and ABNORMAL
PERMEATE FLOW. Also refer to the
RO troubleshooting matrix on page
37.
LOW SYSTEM PRESSURE
Low system pressure occurs when
sufficient feed water pressure and
flow are not obtained. This causes
the high-pressure RO pump to
cavitate. Failure to provide the
proper feed will result in lower
system pressure that may result in
low production and poor rejection.
Check the following components:
1. PUMP:
Isolate the pump and determine how
much pressure can be achieved.
This can be determined by checking
the pump discharge pressure gauge
at this point. If the system is not
equipped with this gauge,
disconnect the hose that runs from
the pump to the pressure vessel.
Install a pressure gauge. The
pressure of the pump must reach at
least 190 psi when the flow is
restricted.
2. PRE-FILTER:
Check the differential in the pre-filter
gauges to determine if the filter
needs to be replaced. If the
system is not equipped with these
gauges, examine the pre-filter
cartridge to make sure that it is not
clogged and does not restrict feed
flow to the pump. Replace, if
necessary.
3. LOW FEED WATER FLOW
RATE:
Determine that the unit is getting a
sufficient volume of feed water.
Disconnect the feed water hose from
the machine and place it in a one-
gallon bucket. Measure the time it
takes to fill the bucket to determine
the feed flow. (Feed flow is
measured in gallons per minute, so
divide 1 gallon by the time in minutes
to obtain the flow rate).
Refer to the System Specifications
(Table 1 on page 6, or Table 2 on
pages 7) for the required feed flow.
4. INLET SOLENOID VALVE:
(see
pointer 15 on the diagram of
your system):
Feed water enters the system
through an automatic solenoid shut-
off valve, which is normally closed.
Ensure that the solenoid opens when
the RO pump starts. The system can
be operated without the solenoid for
troubleshooting. Remove the
solenoid to see if it is contributing to
the problem. Normally, cleaning the
solenoid diaphragm will correct any
malfunction of the solenoid.
5. ELECTRIC:
Check to ensure that there are no
electrical fuses blown and that all
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