3
Customer Responsibilities:
In additional to complying with all suggested maintenance guidelines and instructions, customers’
obligations shall include but shall not be limited to: operating the product in accordance with the owner’s manual or any
additional instructions or information provided at the time of purchase or in subsequent communications to the purchaser
from time to time, exhibit reasonable care in the use, operation, maintenance, general upkeep and storage of the product.
Failure to comply with these requirements will void any applicable warranty.
List of Applicable Warranty Periods:
The following list contains the applicable Warranty Period for your Craftsman product
and is based on a combination of the type of product or component and the intended and actual use of the product or
component:
1.
90 days:
Craftsman products intended for use or actually used for commercial, institutional, professional or income-
producing purposes
2.
2 years:
Craftsman riding lawn mowers, yard and garden tractors, walk behind mowers, tillers, brush cutters, snow
blowers, handheld blowers, backpack blowers, hedge trimmers and electrical products for noncommercial,
nonprofessional, non-institutional, or non-income-producing use, except for those components which are part of engine
systems manufactured by third party engine manufacturers for which the purchase has received an separate warranty with
product information supplied at the time of purchase.
3.
1 year:
Craftsman pressure washers, power cutters, stump grinders, pole pruners, gas chain saws, electric chain saws,
trimmer attachments, baggers and pole saws for noncommercial, nonprofessional, non-institutional, or non-income-
producing use.
4.
90 days:
All defective batteries, which will be replaced during this 90-day Warranty Period.
5.
60 days:
Additional Warranty Period of 60 days will apply to adjustments and worn products or components BUT DOES
NOT INCLUDE WEAR OR ADJUSTMENTS for products used for commercial, institutional, professional or income-
producing purposes. Wear items include but are not limited to: belts, blades, tires, spark plugs, air filters, chains, shear
bolts, skid plates, scraper bars, drift cutters, ropes, tines, collection bags and pulleys.
Service Type:
Craftsman product is either Carry-in/Shop service or At Home service. The following list identifies the service
by product type.
Shop Service:
Craftsman walk behind mowers, tillers, brush cutters, handheld blowers, backpack blowers, hedge trimmers, power cutters,
stump grinders, pole pruners, gas chain saws, electric chain saws, trimmer attachments, baggers and pole saws
At Home Service:
Craftsman riding lawn mowers, yard and garden tractors and snow blowers
As the Warranty Period runs from the date of purchase and NOT from the date that a product is delivered, opened, assembled
or first used, please ensure during this time period that your product or component has been assembled and tested for
correction operation regardless of when you intend to actually use it. Claims made after the Warranty Period has expired will
not be honored.
Proof of Purchase/Documentation:
Warranty coverage is conditioned upon the original purchaser furnishing Sears Canada or
its authorized third party service provider if applicable, with the original sales receipt or other adequate written proof of the
original purchase date and identification of the product. In the event that the original purchaser is unable to provide a
company of the original sales receipt, Sears Canada Inc. reserves the right to determine in its sole discretion what other
written proof of the original purchase date and identification of the product is acceptable.
SEARS CANADA INC., TORONTO, ONTARIO, CANADA M5B 2C3
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