Revised: March-11-2016
5
Troubleshooting
I have successfully installed my new Craft-Bilt pleated screen, but the screen does not fully
extend?
Occasionally during the shipping process the strings in the screen cartridge can become tangled. To un-tangle the
wires, repetitively extend and retract the screen system until the screen fully extends. When retracting the screen
system, use enough force to pull the wires free, but not to the point where the screen cartridge detaches from the
base jamb mount.
The chain on the bottom of the screen has come off of the bottom guide?
The screen system is designed to allow the chain to come off of the bottom guide when a person, object or animal
unintentionally hits the screen. If this situation occurs, simply place the chain back on the bottom guide.
My Craft-Bilt pleated screen takes an unusually large amount of force to extend and retract, and
is not running smoothly
1)
If the tensioning strings going across the mesh are too tight, the screen will run rough and require an
unusually large amount of force to move the pull-bar. See the adjustment instructions in the User’s Manual
to adjust the wire tension for your specific screen model.
2)
Check the plastic chain that runs on the bottom of the screen for any debris. Use a vacuum cleaner, water
hose and/or cloth to clean any debris out of the chain.
My Craft-Bilt pleated screen does not fully retract?
If your screen does not fully retract, the horizontal tensioning strings are too loose. The more tension you put on
the strings, the better the pull-bar will fully retract.
Caution: If you put too much tension on the strings the screen will not operate smoothly. See the adjustment
instructions in the User’s Manual to adjust the string tension for your specific screen model.
My Craft-Bilt pleated screen does not extend parallel to the jamb profile.
See the adjustment instructions in the User’s Manual to adjust the parallelism for your particular screen model.
The height of my opening has increased/decreased. Will my Craft-Bilt pleated screen still
operate?
Each screen system can tolerate a height fluctuation of 1/4” (6mm) downwards and 1/2” (14mm) upwards. If your
rough opening is out more then these tolerances, your screen system will not operate safely.
The width of the top track is more then the width of my opening?
If the top track is wider then your opening you will be required to cut the top track and bottom guide. Use a chop
saw or handsaw to cut top track and bottom guide to the correct width. The top track will equal the total width of
the rough opening. The bottom guide will equal the total width of the rough opening less 3/4” (20mm).
Note: Every Craft-Bilt pleated screen is manufactured to close 1/2” (12.7mm) past the total width of your opening.
