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Before You Begin 

Read the following before setting up your W2000 indoor 5G Wideband adapter. 

Location Considerations 

The W2000 Indoor 5G Wideband adapter is purpose-built for indoor mounting and should be 
installed by a professional. The following includes considerations when identifying a location for 
mounting. 
 

 

Ensure that the mounting surface is flat and clear of any obstructions or objects that may 
interfere with the antennas, signal reception, or cables. 

 

Position the endpoint for optimal cellular and Wi-Fi signal reception. 

 

Avoid mounting in direct sunlight or in locations where it may be exposed to the weather. 

 

Ensure plenty of airflow for ventilation. 

 

Mount in locations compliant with the Safety, Regulatory, and Warranty guide, included 
in the product shipping box.  

 
IMPORTANT: 

The W2000 indoor 5G Wideband adapter requires increased separation 

distances in relation to other networking hardware. Therefore, Cradlepoint requires that all 5G 
adapters be installed by a professional. For assistance with installation or in locating a 
professional installer, contact Cradlepoint 

Sales and Support

Ethernet Cable Considerations 

Cradlepoint recommends shielded, twisted-pair (S/FTP) Ethernet network cabling and 
connectors (Cat5/Cat6/Cat6a/Cat7a) for optimal wired network performance. 

SIM Card Setup for Wireless Connectivity 

A wireless broadband data plan must be added to your Cradlepoint W2000 for wireless 
broadband connectivity. Network providers, such as AT&T, Verizon, and Telstra, must provision 
a SIM to provide wireless broadband data plans compatible for use with the Cradlepoint W2000 
indoor 5G Wideband adapter endpoints. Contact your network provider for further details. 

Check Box for Contents 

Prior to having the W2000 indoor 5G Wideband adapter installed, open the boxes and ensure that 
all items are present. You should have received the following: 
 

 

Содержание W2000 Series

Страница 1: ... a basic knowledge for setting up the W2000 indoor 5G Wideband adapter Due to the unique nature of each installation potential for RF exposure and enhanced separation requirements customers must have a professional install their 5G hardware Refer to the Professional Installer Network section of this document for assistance in locating a professional installer Professional Installer Network Email o...

Страница 2: ...ocation Considerations 3 Ethernet Cable Considerations 3 SIM Card Setup for Wireless Connectivity 3 Check Box for Contents 3 Activate the Adapter Through NetCloud Manager 4 Understanding LEDs 4 Troubleshooting 7 Resources 7 Help and Support 7 Terms of Service 7 W2000 Indoor 5G Wideband Adapter Models This guide applies to the following products CRADLEPOINT W2000 5GA MODEL S5A010A CRADLEPOINT W2000...

Страница 3: ...res increased separation distances in relation to other networking hardware Therefore Cradlepoint requires that all 5G adapters be installed by a professional For assistance with installation or in locating a professional installer contact Cradlepoint Sales and Support Ethernet Cable Considerations Cradlepoint recommends shielded twisted pair S FTP Ethernet network cabling and connectors Cat5 Cat6...

Страница 4: ...dapter Through NetCloud Manager Once the adapter is installed it will need to be activated in NetCloud Manager NCM Your endpoint is packaged with NetCloud services and activation requires that you log into your NetCloud account Refer to Getting Started with NetCloud Manager for more information Understanding LEDs Refer to the following for information about the LED indicators on the Cradlepoint W2...

Страница 5: ... to manage any alert o NOTE Upon initial installation the light will be yellow until the endpoint is registered in NetCloud Manager NCM SIGNAL STRENGTH LED bars indicate the modem s signal strength 4 Solid Bars Strongest signal 1 Blinking Bar Weakest signal A blinking bar indicates half of a bar 4 Blinking Bars SIM door is not installed modem is off MODEM Indicates information about the modem No L...

Страница 6: ... is off Wi Fi BROADCAST Indicates activity on the Wi Fi broadcast for both 2 4 and 5 GHz bands No Light Wi Fi is not operating Blue Wi Fi is on and operating normally LAN ACTIVITY Indicates an active LAN connection NOTE Only one LAN connection will be active at a time No Light LAN is not connected or is not currently active Flashing Green Active LAN connection OTHER Additional LED Indications The ...

Страница 7: ... order to do this Refer to How to Troubleshoot Connection Issues for additional information Once the endpoint connects to the Internet it should then connect to your NetCloud Manager account and start its configuration download Resources W2000 Webpage W2000 Data Sheet Help and Support Contact Us Cradlepoint Customer Connect Community Cradlepoint Support Services Terms of Service Cradlepoint Terms ...

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