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6.2. LOGGING IN FROM REMOTE FOR SUPPORT
When given the email and password, anyone with experience at a remote location can use the
Casambi app to view the setup of that network and advise of any helpful improvements.
At this point there would not be the ability to connect to the live devices.
A gateway setup will be required should this be necessary.
6.3. REMOTE LIVE OPERATION VIA GATEWAY
Activate the locally paired app device as with the gateway function
under
[…More] => [Network setup] => [Gateway]
The remote device can now connect live to the field devices using
this device as a gateway. A live diagnosis can now be performed
remotely.
Care is required as the operations will turn the actual light fixtures
ON/OFF.