18
EN
If your problem is not listed
, please contact
Customer Support
(see page 20).
Problem
Possible Solution
Dark smoke is coming
out of the air fryer.
Immediately unplug your air fryer. Dark smoke means that
food is burning or there is a circuit problem. Wait for smoke
to clear before pulling the baskets out. If the cause was not
burnt food, contact
Customer Support
(page 20).
The air fryer has a plastic
smell.
Any air fryer may have a plastic smell from the
manufacturing process. This is normal. Follow the
instructions for a
Test Run
(page 9) to get rid of the plastic
smell. If a plastic smell is still present, contact
Customer
Support
(see page 20).
Display shows Error Code
“
E1
”.
There is an open circuit in the temperature monitor.
Contact
Customer Support
(see page 20).
Display shows Error Code
“
E2
”.
There is a short circuit in the temperature monitor. Contact
Customer Support
(see page 20).
Display shows Error Code
“
E3
”.
The air fryer overheating protection has activated. Unplug the
air fryer and let it cool down for 15 mins before using it again.
Pull out the baskets for faster cooling. If this error code keeps
displaying, contact
Customer Support
(see page 20).
TROUBLESHOOTING