20
T
ELEPHONE
S
ERVICE
P
ROBLEMS
If you have any problems with your telephone equipment service
, determine if
the problem is with your unit or the telephone company lines. BEFORE CALLING THE
TELEPHONE COMPANY, be aware that they may charge you for a service call if the
problem is caused by your telephone equipment.
PHONE DOES NOT RING
•
OFF/LOW/HI
ringer switch is set to
OFF
position
•
Line cord is disconnected at telephone outlet or at telephone end.
•
Phone is
OFF HOOK
. Make certain the hookswitch is depressed when the
handset is in the cradle.
•
SPEAKERPHONE
indicator is on. Turn off speakerphone.
NO DIAL TONE
•
Wire is disconnected at telephone jack or at wall jack. Test the telephone in a
different wall jack. If it works, the first jack may be defective.
HAVE DIAL TONE BUT CANNOT DIAL OUT
•
Check if the PULSE/TONE switch is in the correct position.
REDIAL BUTTON DOES NOT FUNCTION
•
The telephone may have been momentarily disconnected from the telephone
jack.
STATIC
•
Check to see if the coiled handset cord is loose. Try a different phone in the
wall jack. If you still get static, the problem is in the line. Call the telephone
company.
SPEAKERPHONE BUTTON DOES NOT FUNCTION
•
The headset swith is turned to the ON position, Turn to OFF position.
BLANK SCREEN
•
Check if the adapter is connected properly
CALLERS ARE NOT DISPLAYED ON THE SCREEN
•
Verify that you have subscribed to the appropriate service (Caller ID and Call
Waiting Caller ID) from your telephone company. If you only subscribed to the
Caller ID service this unit will not display the call waiting caller ID information.
•
Check if your answering machine is set to answer the call before 2 rings.
