2DF
1-5-36
Code
Contents
Remarks
Causes
Check procedures/corrective measures
*: Optional
C6050
C6410
C6420
C7300
C7400
Abnormally low fixing unit thermis-
tor temperature
• The fixing thermistor detects tempera-
ture lower than 100 °C/212 °F for 10
s.
• When fixing heater M is on, the tem-
perature of the fixing thermistor is
lower than 40 °C/104 °F and contin-
ues to drop for 24 s. (If the tempera-
ture in the copier is 10 °C/50 °F or
less when power is turned on.)
• When fixing heater M is on, the tem-
perature of the fixing thermistor is
lower than 40 °C/104 °F and contin-
ues to drop for 14 s. (If the tempera-
ture in the copier is higher than 10 °C/
50 °F when power is turned on.)
Fixing unit connector insertion prob-
lem
• Absence of the fixing unit is detected
continuously for 1500 ms while there
is no error on the copier.
Broken fixing unit thermistor wire
• The fixing temperature remains at 0
°C/32 °F for 30 s continuously when
the fixing heater is on.
Toner sensor problem
• While the toner container sensor is
on, the toner sensor in the developing
unit does not turn on after the toner
sensor turns off and toner is replen-
ished from the toner container.
Image formation unit connector in-
sertion problem
• Absence of the image formation unit
is detected continuously for 1500 ms
while there is no error on the copier.
Poor contact in
the fixing unit
thermistor con-
nector terminals.
Broken fixing unit
thermistor wire.
Fixing unit ther-
mistor installed
incorrectly.
Fixing unit ther-
mostat triggered.
Fixing unit heater
M or S installed
incorrectly.
Broken fixing unit
heater M or S
wire.
Fixing unit con-
nector inserted
incorrectly.
Defective fixing
unit connector.
Poor contact in
the fixing unit
thermistor con-
nector terminals.
Broken fixing unit
thermistor wire.
Defective toner
sensor.
Poor contact in
the toner sensor
connector termi-
nals.
Defective toner
container sensor.
Defective toner
container.
Image formation
unit connector in-
serted incorrectly.
Defective image
formation unit
connector.
Check the connection of connector CN10
on the main PCB and the continuity across
the connector terminals. Repair or replace
if necessary.
Measure the resistance. If it is
∞ Ω
, replace
the fixing unit thermistor.
Check and reinstall if necessary.
Check for continuity. If none, replace the
fixing unit thermostat.
Check and reinstall if necessary.
Check for continuity. If none, replace the
fixing unit heater M or S.
Reinsert the fixing unit connector if neces-
sary.
Replace the fixing unit.
Check the connection of connector CN10
on the main PCB and the continuity across
the connector terminals. Repair or replace
if necessary.
Measure the resistance. If it is
∞ Ω
, replace
the fixing unit thermistor.
Replace the toner sensor.
Reinsert the connector. Also check for con-
tinuity within the connector cable. If none,
remedy or replace the cable.
Replace the toner container sensor.
Replace the toner container.
Reinsert the image formation unit connec-
tor if necessary.
Replace the image formation unit.
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