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Q:May I use the XTreme Files Drive to back up the MAC system?

A: No. You can't. The XTreme Files Drive only supports Microsoft 2000/XP, but it still has the 

external storage's function if used on another platform. 

Q. Can I restore OS backed up of computer A to a new hard drive in computer A ?

A. Yes, OS backup can restore computer A with any new hard drives 

Q. Can I restore OS backed up of computer A to computer B ?

A.  No , Xtreme drive  can only backup & restore to one PC   

Q: Can I exchange the Xtreme files with my colleague?

A: No, You cannot exchange the Xtreme Files drive with your colleague. Because, the buttons can't be 

used on another computer even if the computers have been installed with the same Xtreme files drive.

Q: May I exchange the XTreme Files Drive with my colleague?

A: No, you can't. If the XTreme Files Drive is not installed, the buttons can't be used on other computers even if the 

computers have been installed with the XTreme Files Drive. This special design is to assure data secrecy.

Q:Why can't the XTreme Files Drive back up the data of other languages as error  information is 

displayed?

A: The problem is that your computer has not installed that language's software. The computer will not back

up as it interprets the files of that language as random code. Please install the software for that language

for normal backup.

Q: When executing the OS Backup, why is there no tableau for the backup execution but only the 

message shown below?

The operation completed successfully

A: The reason - BIOS support for the USB disk is not complete, which causes the DOS USB driver to be 

unable to detect the USB disk.

The solution - Please connect to the website of the motherboard manufacturer to update BIOS of the 

motherboard and change the "BIOS Legacy USB Support" or "USB Keyboard" and "USB Mouse" setting

to "Disabled".

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Страница 1: ...p restore functions to assure normal operation 5 We can regard XTreme Files F Series as a normal USB external device besides having the backup and restore functions 6 To assure the stability of USB signal quality we suggest you connect XTreme Files F Series to a USB slot of the motherboard close to the keyboard 7 The XTreme Files s OS backup function can support the OS disk backup on one computer ...

Страница 2: ...he backup function of the software is allowed for one computer and one user CoolMax will not guarantee the integrity of the restored data if used on 2 or more computers 1 3 The software should be bundled with the hardware provided by CoolMax CoolMax will not guarantee the compatibility of this software with other storage control hardware ...

Страница 3: ...ystem Requirements 4 Outlook and Function 5 Hard Drive Assembly 6 Software Installation 7 Backup and Restore Function Procedure 8 Usage Notice 9 Problem Solving Q A Appendix A Hard Drive Formatting Appendix B Remove XTreme Files Drive Steps ...

Страница 4: ...ard disk for the total backup Windows folder and Program Files folder will be excluded automatically from backup and exclude the system files EXE COM DLL TMP etc to avoid affecting system setup and to save the hard disk space when restoring 2 6 Bough formation selection 3 way for backup hard disk folder and file 2 7 Automatically remembers the last selection for later backups You can push the back...

Страница 5: ...back up according to disk directory file automatically or manually 3 Restore button You can select to restore all backed up data or to restore the data according to your requirements P S The restore button will restore the data to the original folders 4 USB 2 0 connector 5 Power plug 6 Power indication light 7 Disk access indication light DC Jack On Off switch USB port ...

Страница 6: ...ide panel of the X metal tray then remove the metal 1 2 2 Lay the hard disk inside the metal tray making sure that the top of the hard disk is securely positioned to the metal tray Then fasten the screws to mount the device on the tray Please see picture 3 3 3 Connect the 4 pin power and the data cables to the hard disk Please see picture 4 4 ...

Страница 7: ...n proceed to format the hard drive first then install the software For details please go to the end of the manual for formatting information a Please connect your XTreme Files Drive to your computer first Then insert the bundled CD into your CD ROM Please enter the CD and left click twice on the SETUP EXE 4 After the hard disk has been installed connect the side panel metal tray then fasten the fo...

Страница 8: ...licensing agreement and click on Yes then the software will install automatically d After the software is installed the short cut will appear automatically The software icon will also appear in the lower right corner of the screen as shown below XTreme Files X ...

Страница 9: ...t using the XTreme Files Drive h When executing the XTreme Files Drive application software for the first time the following image will appear asking to install the XTreme Files Drive driver Please press the Continue Anyway and wait for about 1 minute for the system to install the XTreme Files Drive driver P S This system will not support Windows ME Windows 98 SE Please upgrade your system to Wind...

Страница 10: ... the OS of the hard disk together with the data of the system disk remark3 remark4 If the used disk space of the system disk is larger than the free disk space of the USB HDD the backup will fail due to insufficient disk space We suggest you delete unnecessary files so that the free disk space of the USB HDD is larger than or equal to the used space of the system disk The system automatically dete...

Страница 11: ...ton the system will back up the entire disk data to the Original Backup When you press the OS backup button again for the second time the system will back up the data of the boot disk to the Latest Backup The third operation will replace the data of the second backup The XTreme Files Drive will keep 2 backups Original Backup Latest Backup forever Remark 4 BIOS of some motherboards will automatical...

Страница 12: ...ease wait patiently Remark 2 The main function of this product is to back up all the data inside the computer created by the user for example Office file MP3 audio video files etc but not the system files so it will not back up the system folder Windows folder and Program Files folder Furthermore it will automatically exclude the system files for example exe Remark 3 dll ini tmp etc from the backu...

Страница 13: ...a that needs to be backed up and then start to the function Remark 4 When you select the selective backup the next time the system will remember the latest selection If your selection is unchanged please press the start button directly The system will automatically back up to the external XTreme Files Drive according to the last selection C Restore button When pressing the restore button the syste...

Страница 14: ...cording to the backup time shown on the screen The restore process is shown below C 2 Data restore C 2 1 Selective restore When selecting Selective Files and pressing the browse button next to Selective Files he system will search the data that have been backed up in the XTreme Files Drive and display on the screen ...

Страница 15: ...and restore them to the original folders D The repair of the computer due to the damage of the computer hard disk or computer viruses D 1 When the computer can t boot because of the hard disk damage or computer viruses or if it is necessary to change the hard drive due to insufficient capacity please put the rescue CD provided by the XTreme Files Drive into the CD drive and restart the system The ...

Страница 16: ...id any unexpected error that will affect the execution of the system 3 This product is applicable to Microsoft Windows 2000 XP only 4 Please don t delete any data they are probably the record files of this product in the backup folder of the XTreme Files Drive when using it to back up or restore to avoid any mistake that can t be rescued 5 If you find the external hard drive very noisy or without ...

Страница 17: ...Why can t the 3 buttons on the Xtreme Files Drive function after connecting the USB cable the indicator is normal and the computer has detected this device A 1 Please check if the installation has been done If not the XTreme Files Drive is only an external storage device Please install first refer to the steps of the original installation The buttons can t work if noinstallation is performed 2 Ple...

Страница 18: ...es Drive is not installed the buttons can t be used on other computers even if the computers have been installed with the XTreme Files Drive This special design is to assure data secrecy Q Why can t the XTreme Files Drive back up the data of other languages as error information is displayed A The problem is that your computer has not installed that language s software The computer will not back up...

Страница 19: ...er of the USB disk You have to install the OS again if you don t have the above file Please continue if you have the file 2 Change the first boot disk to the CD CDRW device in BIOS 3 Insert the installation CD 4 Restart 5 Please strike any key to execute the disk restore if the message of Strike a key when ready is displayed Q What should I do when nothing happens after pressing the OS backup butt...

Страница 20: ...tion Please press the ESC button directly If you want to use DOS USB 2 0 driver to execute the backup restore function you have to shut down the computer first and remove the USB cable and restart the computer When you see the message below it is OK to plug in the USB cable The solution If you don t want to see this message please set the BIOS USB Legacy Support or USB Keyboard and USB Mouse to Di...

Страница 21: ...ormatted please refer to the following steps Under Windows 2000 XP 1 Right click on My Computer select Manage to enter Computer Management 2 Then select Disk Management Please click on the right button of the mouse in the blank space of Disk 1 in the lower right corner ...

Страница 22: ...or NTFS mode Click on Next to continue Remark FAT32 can be only format the disk partition under 32 GB 4 It may take a little while to format your drive depending on your hard drive s capacity After it is finished you can proceed to the software installation of the XTreme Files Drive ...

Страница 23: ... click on the icon to stop the software b Then right click on the icon of plug and play on the lower right corner to remove the drive Please select stop as shown below or click on the left button of the mouse and select Safely Remove USB Disk c After the computer has confirmed it is safe to remove the drive just remove the cable X ...

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