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In
more
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GB
IE
CLIND2BK-C Induction Hob
Troubleshooting
Troubleshooting
Before calling the customer services, please check that the appliance is correctly
connected, any of the following cases are not covered by the guarantee
•
Damage caused by improper use, storage or maintenance
•
Damage caused by unauthorized disassembly and repair.
•
Damage caused by misuse.
•
Using the ceramic hob for commercial purposes.
Problem
Possible Cause
Solution
The cooktop cannot
be turned on.
No power.
Make sure the cooktop is
connected to the power
supply and that it is
switched on.
Check the household fuse
for the appliance. Check
whether there is a power
cut by trying other electric
appliances.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls
(
→ Safety mode (child
lock)
).
The touch controls are
difficult to operate.
There may be a slight
film of water over the
controls or you may be
using the tip of your
finger when touching the
controls.
Make sure the touch control
area is dry. Use the ball of
your finger when touching
the controls.
Some pans make
crackling or clicking
noises.
This may be caused by
the construction of your
cookware (layers of
different metals vibrating
differently).
This is normal for cookware
and does not indicate a
fault.
The induction hob
makes a low humming
noise when used on a
high heat setting.
This is caused by the
technology of induction
cooking.
This is normal, but the
noise should quieten down
or disappear completely
when you decrease the
heat setting.
