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Lighting Instructions
Painted parts have become discoloured
If painted parts have discoloured it is due to excessive temperature in
the firebox. The reason for the excessive temperature can be that the
maximum amount of wood has been exceeded, inappropriate fuel has been
used (for example building waste, large quantities of finely chopped off
cuts).
The warranty does not cover damage of this type. If a problem occurs that
you cannot
rectify yourself, contact the dealer or a chimney sweep.
We hope that these lighting tips give you enjoyable, economical and
problem free use of your Contura insert.
Smoke odour around the hearth for periods
This can occur when wind blows down the chimney and most often occurs
when the wind is from a particular direction. Another cause can be that if
the door is opened before the chimney has become hot and the necessary
draft achieved.
it is difficult to light the fire and the fire dies after a
short time
• The wood may not be dry enough, check the wood.
• Another reason is that there may be negative pressure in the house,
for example when using a kitchen extractor fan or other mechanical
ventilation.
Open a window near the hearth before lighting the fire.
Try lighting some newspaper and holding it up inside the firebox to get
the draft going.
• Check that the combustion air damper is open fully.
• Check that the ash box is not overfilled. An overfilled ash box will block
parts of the fireplace's air supply.
• After sweeping, the smoke outlet of the fireplace may become blocked
be soot. Lift the smoke baffle out and check.
• Finally, go through the lighting instructions again. Perhaps the amount
of kindling was too small and therefore the base embers were too weak
and too cold to light the next load of wood.
Possible causes of malfunctions and
how to rectify them
There is poor draft in the insert after new installation
• Check the dimensions of the chimney so that they correspond to the
ones stated in the installation instructions.
• Check that there is nothing in the chimney to restrict the smoke and
that no nearby buildings or trees affect the winds around the chimney.
abnormal amounts of soot form on the glass
There is always a certain amount of soot on the glass and this is added to
with each lighting. Soot on the glass is caused by three things:
• The wood is damp, which causes poor combustion and generates a lot of
smoke as a result.
• Too low temperature in the firebox, which causes incomplete
combustion and poor draft in the chimney.
• When the Thermotte® panels are new, they contain moisture, which has
a damping effect on combustion, this problem resolves itself through
lighting. Check the moisture content of the wood, ensure that you have
good base embers and go through the lighting instructions one more
time.
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