Remote-i Net
Technical Assistance
Before entering into contact with Technical Assistance check the following items:
y
whether your
Remote-i Net
has power (POWER LED on)
y
whether the
Remote-i Net
local network cable is properly connected
y
whether the COMMUNICATION and LINE LEDs are off (without
Guardus G
or
Guardus T
)
y
whether your local network is operating
y
whether the remote computer (where the
CommCenter
is) is active
y
whether the
CommCenter
program is active
y
whether the
Remote-i Net
local network and the remote computer local network are
interconnected
y
whether the situation observed is listed in the section "Frequently Asked Questions" (page 12)
If, even after verifying all of the items above, your
Remote-i Net
does not operate, establish contact with
Contronics Technical Assistance
by telephone, e-mail or fax and report your problem. The contact
information is:
Contronics
19
Contronics Technical Assistance
Rua Lauro Linhares, 589 – 1° andar
88.036-002 Florianópolis – SC
Telephone:
+55 (48) 2106-2233
Fax:
+55 (48) 2106-2211
E-mail: [email protected]
