59
TECHNICAL
& CARE
Service Information
Service Information
If you have a problem and none of the problem-solving messages on the meter help, contact
Customer Service. Please see back cover for contact information. We have trained specialists
to help you.
Important
Speak to a Customer Service Representative before returning your meter for any reason.
He/she will give you the information needed to get your problem handled correctly
and efficiently.
Have your C
ONTOUR
®
N
EXT
LINK 2.4 blood glucose meter and C
ONTOUR
®
N
EXT
test strips
available when you phone. It would also be helpful to have a bottle of C
ONTOUR
®
N
EXT
control
solution suitable for your test strips nearby.
A
XXXX
SN
123456
B
Check List
This check list may be helpful when speaking with Customer Service:
1. Locate the model number (A) and serial number (B) on the back of the meter.
2. Locate the test strips’ expiry date on the bottle.
3. Check the battery symbol
on the screen. (See page 54, Battery Status.)
81552940_CntrNextLINK2_4_UG_EN_FpBp_v5.indd 59
8/18/16 11:21 AM
TECHNICAL
& CARE
58
®
Principles of the Pr
ocedur
e
Important Information
This equipment has been tested and found to comply with the Industry Canada Standard
in RSS-210. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
Principles of the Procedure
The C
ONTOUR
®
N
EXT
LINK 2.4 blood glucose test is based on measurement of electrical
current caused by the reaction of the glucose with the reagents on the electrode of the strip.
The blood sample is drawn into the tip of the test strip through capillary action. Glucose in the
sample reacts with FAD glucose dehydrogenase (FAD-GDH) and a phenothiazine derivative as
a mediator. Electrons are generated, producing a current that is proportional to the glucose in
the sample. After the reaction time, the glucose concentration in the sample is displayed. No
calculation is required.
Comparison Options
The C
ONTOUR
N
EXT
LINK 2.4 system is designed for use with capillary whole blood.
Comparison to a laboratory method must be done simultaneously with aliquots of the same
sample. Note: Glucose concentrations drop rapidly due to glycolysis (approximately 5%-7%
per hour).
8
Industry Canada Statement
The term “IC:” before the certification/registration number only signifies that the Industry
Canada technical specifications were met.
Operation is subject to the following two conditions:
1) this device may not cause interference, and
2) this device must accept any interference, including interference that may cause undesired
operation of the device. If you have questions, please contact Customer Service. Please see
back cover for contact information.
81552940_CntrNextLINK2_4_UG_EN_FpBp_v5.indd 58
8/19/16 7:25 AM
59
TECHNICAL
& CARE
Service Information
Service Information
If you have a problem and none of the problem-solving messages on the meter help, contact
Customer Service. Please see back cover for contact information. We have trained specialists
to help you.
Important
Speak to a Customer Service Representative before returning your meter for any reason.
He/she will give you the information needed to get your problem handled correctly
and efficiently.
Have your C
ONTOUR
®
N
EXT
LINK 2.4 blood glucose meter and C
ONTOUR
®
N
EXT
test strips
available when you phone. It would also be helpful to have a bottle of C
ONTOUR
®
N
EXT
control
solution suitable for your test strips nearby.
A
XXXX
SN
123456
B
Check List
This check list may be helpful when speaking with Customer Service:
1. Locate the model number (A) and serial number (B) on the back of the meter.
2. Locate the test strips’ expiry date on the bottle.
3. Check the battery symbol
on the screen. (See page 54, Battery Status.)
81552940_CntrNextLINK2_4_UG_EN_FpBp_v5.indd 59
8/18/16 11:21 AM
TECHNICAL
& CARE
58
®
Principles of the Pr
ocedur
e
Important Information
This equipment has been tested and found to comply with the Industry Canada Standard
in RSS-210. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
Principles of the Procedure
The C
ONTOUR
®
N
EXT
LINK 2.4 blood glucose test is based on measurement of electrical
current caused by the reaction of the glucose with the reagents on the electrode of the strip.
The blood sample is drawn into the tip of the test strip through capillary action. Glucose in the
sample reacts with FAD glucose dehydrogenase (FAD-GDH) and a phenothiazine derivative as
a mediator. Electrons are generated, producing a current that is proportional to the glucose in
the sample. After the reaction time, the glucose concentration in the sample is displayed. No
calculation is required.
Comparison Options
The C
ONTOUR
N
EXT
LINK 2.4 system is designed for use with capillary whole blood.
Comparison to a laboratory method must be done simultaneously with aliquots of the same
sample. Note: Glucose concentrations drop rapidly due to glycolysis (approximately 5%-7%
per hour).
8
Industry Canada Statement
The term “IC:” before the certification/registration number only signifies that the Industry
Canada technical specifications were met.
Operation is subject to the following two conditions:
1) this device may not cause interference, and
2) this device must accept any interference, including interference that may cause undesired
operation of the device. If you have questions, please contact Customer Service. Please see
back cover for contact information.
81552940_CntrNextLINK2_4_UG_EN_FpBp_v5.indd 58
8/19/16 7:25 AM
81552940_CntrNextLINK2_4_UG_EN_FpBp_v6_placed.pdf:62
