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TROUBLESHOOTING
TIPS
Troubleshooting Tips ...
Before you call for service
Problem
Possible Cause
What To Do
Food does not bake
properly
Oven controls improperly set .
See the Cooking Modes section .
Rack position is incorrect or rack is not level .
See the Cooking Modes section and Cooking Guide .
Incorrect cookware or cookware of improper
size being used .
See the Cookware section .
Oven temperature needs adjustment .
See the Special Features section .
Ingredient substitution
Substituting ingredients can change the recipe
outcome .
Food does not broil
properly
Oven controls improperly set .
Make sure you select the appropriate broil mode .
Improper rack position being used .
See Cooking Guide for rack location suggestions .
Food being cooked in a hot pan .
Make sure cookware is cool .
Cookware not suited for broiling .
Use a pan specifically designed for broiling .
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended .
If using aluminum foil conform to pan slits .
In some areas the power (voltage) may be low.
Preheat the broil element for 10 minutes .
Oven temperature too
hot or too cold
Oven temperature needs adjustment .
See the Special Features section or adjust the
thermostat (on models with oven temperature knob).
Oven does not work
or appears not to work
A fuse in your home may be blown or the
circuit breaker tripped .
Replace the fuse or reset the circuit breaker .
Oven controls improperly set .
See the Using the Oven section .
Oven is in Sabbath Mode .
Verify, that the oven is not in Sabbath Mode . See
the Special Features section .
“Crackling” or
“popping” sound
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions .
This is normal .
Why is my range
making a "clicking"
noise when using my
oven?
Your range cycles the heating elements by
turning relays on and off to maintain the oven
temperature .
This is normal .
Clock and timer do
not work
A fuse in your home may be blown or the
circuit breaker tripped .
Replace the fuse or reset the circuit breaker .
Plug on range is not completely inserted in the
electrical outlet .
Make sure electrical plug is plugged into a live,
properly grounded outlet .
Oven controls improperly set .
See the Using the kitchen timer section .
Storage drawer won’t
close
Power cord may be obstructing drawer in the
lower back of the range .
Reposition the drawer and power cord . See the
Storage Drawer Removal instructions in the Care
and cleaning of the range section .
Rear drawer support is on top of the guide rail . Reposition the drawer . See the Storage Drawer
Removal instructions in the Care and cleaning of the
range section .
Oven door is crooked
The door is out of position .
Because the oven door is removable, it sometimes
gets out of position during installation . To straighten
the door, push down on the high corner .